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Citrix ADC 12.

x Essentials

Basic Load Balancing


Module 5

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©
• Describe the Citrix ADC load-balancing process and the
role of entities.
• Identify the different load-balancing and monitoring
options available on Citrix ADC.
• Define the different traffic types that can be load balanced.
Learning
Objectives • Explain how monitoring and service options can be
customized.
• Discuss the third-party load-balancing services on Citrix
ADC.
• Distinguish the methods used to protect and troubleshoot
a Citrix ADC load-balancing configuration.

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Load-Balancing Overview

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A Citrix ADC system is logically located between the
client and the server farm.

Load-Balancing 1 2
3 (Least Loaded)
Service WEB-1

Overview Client
Router
Citrix ADC
(HTTP)
Service-WEB-2

Load balancing is used to manage traffic flow to the


servers in the server farm.

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Monitor
4
3
Service Server
Back-End
Server
Client 2 Monitor

Load-Balancing
1

Virtual Service Server

Process
Server
Back-End
Server
Monitor
Internet

Virtual Service Server


Server Back-End
Server

Citrix ADC

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Load Balancing Entities

Virtual Servers

Services

Entities Service Groups


Configurable objects that
are used with Monitors
Citrix ADC features
Metric Tables

Servers

Persistency Groups

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Entities: Virtual Servers
• Virtual servers (VServers) provide clients Load Balancing Entities
access to server entities on a service.
Virtual Servers
• They are typically bound to services.
• The client connects to a virtual server, which Services
consists of a unique combination of IP
Service Groups
address, port, and protocol that accepts
incoming traffic.
Monitors
• Virtual servers can listen on different
protocols than the services that are bound Metric Tables
to it.
Servers
• Virtual server also defines the method that
determines distribution of load to the Persistency Groups
servers.
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Entities: Services
Load-Balancing Entities
• Services represent an application or service
running on a server entity. Virtual Servers
• Services are typically:
Services
• Defined by a unique combination of protocol, port, and
binding to a server object.
Service Groups
• Bound to a virtual server.
• Source connections from the SNIP/MIP, by default. Monitors
• Tracked individually by status (UP or DOWN), rather than
by server. Metric Tables

Servers

Persistency Groups

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Services must be bound to virtual servers before the Citrix
ADC system is able to load balance incoming traffic to
servers.
A list of some supported services include:
• ANY
• DNS
Entities: • HTTP
Service Binding • RADIUS
• FTP
• SSL
• TCP
• UDP

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Entities: Service Groups
Load Balancing Entities

Virtual Servers

A Service Group is a group of services that Services


shares the same characteristics.
Service Groups
Grouping services can ease administration
when performing a task on multiple services.
Monitors
The use of service groups is recommended
instead of individual services when Metric Tables
configuring your environment for ease of
administration. Servers

Persistency Groups

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Entities: Service Monitors
Load Balancing Entities

Virtual Servers

Monitors are used to periodically probe the Services


state of the service to determine the health of
the backend servers. Service Groups
Multiple monitors may be bound to a single
Monitors
entity.
A set of standard parameters define monitor Metric Tables
behaviour. These are special parameters that
are unique to the monitor type. Servers

Persistency Groups

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Entities Servers
Load Balancing Entities

Virtual Servers
Servers represent any host defined by an IP
address, or a hostname, and contains
Services
connection information for the resource or
server.
Service Groups
Servers are:
• Typically bound to a Service or Service Group. Monitors
• A single server object that can have any number of
services associated with it. Metric Tables
• Optionally assigned a friendly name and comment during
configuration.
Servers
• Either manually created or automatically instantiated
when creating a service.
Persistency Groups

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Entity Binding
Entities can be created Binding
Monitor
independently on Citrix ADC.
• They become usable when bound Service Server
Back-End
to another entity. Binding Binding Server
Monitor
• Below are supported bindings:
• Servers are bound to Services. Virtual Service Server
Server Back-End
• Monitors are bound to Services. Server
Client
• Services are bound to VServers.

Citrix ADC

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• Discuss a scenario in which you need to load balance an
application in your environment.
• What would be the virtual IP, Service IP, port, and protocol
used to configure on Citrix ADC?
Group Discussion

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Load-Balancing Methods and Monitors

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Load-Balancing Methods

Load-balancing methods make decisions for


incoming traffic.
The following are the most common load-
balancing methods:
• Least Connections
• Round Robin
• Least Bandwidth
• Least Packets
• Least Response Time

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Load-Balancing
Method: Least • The Least Connections load-balancing method sends every
Connection new incoming connection to the service that currently has
the fewest client connections.
• Least Connections is the default load-balancing algorithm
and is associated with a newly created VServer, unless it is
changed.

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Load-Balancing
Method: Round • Round robin distributes traffic based on a server-rotation
system, regardless of load.
Robin • This method is sufficient if all requests result in the same
load on servers.
• It is recommended that a more robust load-balancing
method be used based on metrics.

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Load-Balancing Method: Advanced Methods
Some advanced load-balancing methods include hashing algorithms, which ensure minimal
disruption services are added or removed from a load-balancing configuration.
Below are some hash load-balancing methods that can be used:
• URL hash method
• Domain hash method
• Destination IP hash method
• Source IP hash method
• Source IP Destination IP hash method
• Source IP Source Port hash method – use case: connection mirroring and firewall load balancing
• Call ID hash method – use case: SIP load balancing
• Token-based load balancing

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Slow Start
• During the start-up of a virtual server, or whenever the state of a virtual server changes, the
virtual server can initially use the round-robin method to distribute the client requests
among the physical servers.
• After using the round-robin method at the start-up, the virtual server switches to the load-
balancing method specified on the virtual server.
• This helps prevent unnecessary load on a single server, as the initial requests are served.

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Virtual Server-Level Slow Start
• You can configure the Citrix ADC appliance to gradually increase the load on a service
immediately after the service is either added to a load balancing configuration, or has a state
change from DOWN to UP.
• You can either increase the load manually with load values and intervals of your choice
(manual slow start), or configure the appliance to increase the load at a specified interval
(automated slow start) until the service is receiving as many requests as the other services in
the configuration.
• Unlike standard slow start, which goes into Round Robin method, during the ramp-up period
for the new service, the appliance uses the configured load balancing method.
• This functionality is not available globally. It has to be configured for each virtual server.

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Default Monitors
• Monitors periodically probe the servers in the service or service group member to which they
are bound and update the state of the service groups.
• When creating a service or service group, the default monitor of the type appropriate for the
group is automatically bound and can be one of the following:
• TCP-default
• Ping-default

• Basic connectivity monitors can be created for TCP and Ping.

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Monitor Standard Parameters
• Monitors have standard parameters that define the behaviour of the monitor as it probes the
back-end server to determine its health. All monitors have the same available standard
parameters.
• Below are some of the common parameters that can be configured:
• Interval
• Response Time-out
• Down Time
• Retries
• Resp Time-out Threshold
• Success Retries
• Failure Retries

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• What types of services do you have in your environment
where you can implement load balancing?
• Which load-balancing methods would you consider?
Group Discussion

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Several types of monitors are available on Citrix ADC:
• Built-in monitors
Service and • Basic connectivity monitors
Service Group • ECV – Extended Content Verification
Monitor Types • EAV – Extended Application Verification
• Scriptable monitors

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• The Citrix ADC system contains a number of built-in
monitors that can be utilized to monitor services.
• These built-in monitors handle most of the common
Built-In Monitors protocols.
• The built-in monitors cannot be removed, and it is
necessary to bind a built-in monitor to a service and
unbind it from the service.
• Some built-in monitors will not function unless modified.

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• Extended Content Verification (ECV) monitors are used
when a response from a service is matched against an
expected response string.
• ECV monitors are used for verifying content. We support
the following:
Extended Content • HTTP-ECV
• HTTPS-ECV
Verification (ECV) • TCP-ECV
Monitoring • TCPS-ECV
• UDP-ECV
• MYSQL-ECV
• MSSQL-ECV
• ORACLE-ECV

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Here are a few of the built-in monitor types you can use to
monitor service dependencies:
Extended • DNS
Application • FTP
Monitors (EAV) • HTTP
• RADIUS
• SIP
• CITRIX-XML-SERVICE
• DIAMETER
• RTSP

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• Some monitors can be modified via pre-configured scripts
Scriptable to evaluate the health of your environment.
Monitors • Below are examples of scriptable monitors:
• MYSQL
• LDAP(S)
• POP3/IMAP
• SNMP
• NNTP
• Custom Citrix services

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Scriptable Monitors
Monitor

6: HTTP Response from the 1: HTTP (POST) Required from


dispatcher. monitor to dispatcher.

• Scriptable monitors extend the scope of Dispatcher


custom monitors.
• User monitors can be created to track the 5: Exit code from script 0 – Probe
succeeded any non zero value – 2: Dispatcher executes the script.
health of customized applications and probe failed

protocols that the Citrix ADC appliance does 3: Custom probe


not support. to the server.

4: Probe the result.

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Persistence and Persistence Connections
• Persistence overrides the load-balancing method and routes to the same service all
connections from the same user.
• Even though all of the transmissions are part of the same session, unless persistence is
configured, different transmissions from the same client might be directed to different
servers.
• Backup persistence can also be configured, this takes effect in the event that the primary
type of persistence configured for a load-balancing virtual server fails.

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• Session persistence methods are determined based on the
method assigned to the service.
• Common persistence methods include:
Session • COOKIEINSERT
Persistence • SOURCEIP

Methods • SSLSESSION
• URLPASSIVE
• CUSTOMSERVERID
• RULE

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• Session persistence information for each session is stored
on the Citrix ADC system in a persistence table.
Persistence
• Using the CLI or Configuration Utility, the following list of
Tables items can be viewed from the persistence table:
• Persistence type
• Source IP address
• Destination IP address
• Destination port
• Virtual server name

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Persistence Group Configuration
• To create a virtual server group, you bind
different types of virtual servers into a single
group. HTTP SSL

• You can create one of each type of VServers in


connection that your load-balanced servers persistence group

accepts.
• A persistence type can be configured for the
entire group.

HTTP HTTP

services

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If sessions fail to time out, view persistence sessions or
clear persistence sessions from Citrix ADC.
Utilize the CLI or GUI to manage user sessions and perform
the following tasks:
Persistence
• View the persistence table.
Sessions
• Clear all sessions for all virtual servers at once.
• Clear all sessions for a given virtual server at once.

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When is session persistence required in the Citrix ADC
environment?

Group Discussion

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Different Load-Balancing Traffic Types

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Load-Balancing • Intelligently process and direct most traffic types with
Citrix ADC Load Balancing.
Deployments
• Citrix ADC load-balancing deployments:
• Support most protocols available.
• Create custom TCP/UDP port combinations.
• Do not require bound entities to be of the same traffic type.

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Common Load Balancing Deployments
You can configure a load-balancing virtual
server to support any number of traffic types,
such as:
• Application protocols Protocol:80

• Session protocols
• General traffic VServer

Services

Protocol:80 Protocol:80 Protocol:8080

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L7 Load Balancing – Application Protocols
• Citrix ADC is a L4-L7 ADC with the ability to understand and provide load balancing for most
application-level protocols.
• Below is a list of the most commonly used application protocols:
• Web servers and web applications (HTTP/SSL)
• DNS (TCP and UDP)
• DataStream (MSSQL, MYSQL and Oracle)
• Authentication (LDAP, Radius)
• Multi-Media (SIP, RTSP)
• File Transfer (FTP, TFTP)

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Load Balancing HTTP/HTTPs
• HTTP load balancing is request based:
• A new service is chosen for each HTTP request, independent of TCP connections.
• As with all HTTP requests, after the Web server fulfils the request, the connection is closed.

• Even though all of the transmissions are part of the same session, without persistence load
balancing, a stateless protocol such as HTTP, can be difficult to run.
• Different transmissions from the same client may be directed to different servers.

• If persistence is required, utilize http cookie insert persistence:


• The cookie contains the IP address and port of the service selected by the load-balancing algorithm.
• Use cookie Version 1 to ensure that persistence works properly for all clients.

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Load Balancing HTTP/HTTPs
Citrix ADC Configuration
Service:
HTTP/SSL

VServer:
HTTP/SSL HTTP

Suggested Monitors:
http, http-ecv, http-inline, https
and https-ecv

Suggested Persistence:
cookie-insert Services
LB Method
Any

HTTP HTTP HTTP

Load-balancing web servers and web applications provides acceleration and improves user
experience.
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• Some common special parameters that can be configured
when monitoring the HTTP protocol include:
• HTTP Request

HTTP Monitoring • Response Codes

• The special parameters for the HTTP-ECV monitor can be


configured as follows:
• Send String
• Receive String
• Custom Header

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Load Balancing DNS
• Load balancing DNS using Citrix ADC can Citrix ADC Configuration

improve DNS response times. Service:


DNS

• Citrix ADC caches DNS records and uses this VServer:


cached information to respond to future DNS DNS

requests. Suggested Monitors:


DNS and DNS-TCP

• It also allows for DNS scalability within the Persistence


environment. None

LB Method
Any

DNS DNS DNS

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The special parameters for the DNS and DNS-TCP monitor
can be configured as follows:
DNS Monitoring
• Query
• Query type
• IP

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DataStream Load Balancing
• The DataStream feature provides an Citrix ADC Configuration
Service:
intelligent mechanism for request switching MySQL or MSSQL

at the database layer by distributing VServer:


requests based on the SQL query being sent. MySQL or MSSQL
MSSQL
Suggested Monitors:
• A database user must be created for MYSQL-ECV and
authentication. MSSQL-ECV

Any available
• Benefits of DataStream load balancing Persistence

include: LB Method
Least Connection
• SQL connection offload
• SQL Multiplexing

MSSQL MSSQL MSSQL

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Database Load Balancing: Configure Database User
• The database user name and password on the Citrix ADC system must be configured by the
administrator.
• Citrix ADC uses these user credentials to authenticate the clients and then authenticate the
server connections with the database servers:
• Names are case sensitive.
• Ensure the same user is also configured on the database.

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Database Scaling Issues

Performance Scalability
• Solutions to scale database performance cost • SQL-intelligent load balancing is not available;
effectively are lacking. load balancing is TCP-based.

• Connection capacity does not scale linearly for • Suitably robust application-level health checks
MS SQL Server. are lacking.

• Applications are getting more complex and • Use of complex scripts results in downtime and
data dependent. operational expenditures when database
clients or servers are added or removed.
• Database server resources are not used
properly.

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Configuring Load • At least one service for each database server in the load-
balancing group must be created.
Balancing for • Once services are configured, a load-balancing virtual
DataStream server can be created and services bound to the virtual
server.

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Configuring • In databases, a connection is always stateful, which means
that when a connection is established, the database must
Monitors for be authenticated.
DataStream • MYSQL is a scriptable monitor.
• Special parameters that can be configured for MSSQL-ECV
and MYSQL-ECV:
• Username
• Database
• Query

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• Citrix ADC is an L4-L7 ADC. It has the ability to understand
L4 Load- and provide session-based load balancing.
Balancing • Some supported session protocols include:
Session Protocols • TCP
• UDP
• SSL_TCP

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Load Balancing TCP
• If LDAP is running in your environment, you Citrix ADC Configuration

can use TCP Load Balancing to provide Service:


TCP
redundancy and scalability to your
VServer:
authentication infrastructure. TCP TCP
Suggested Monitors:
LDAP or LDAPS

Persistence
NONE LDAP Monitor - 389

LB Method:
Any

TCP TCP TCP

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Lightweight
Directory Access
• Create an L7 LDAP monitor and bind it to the LDAP
Protocol services, or service group, to monitor the health of LDAP in
Monitoring the environment.
• When looking for a successful response, the LDAP monitor
logs on to LDAP and performs a query.
• When using LDAPS, ensure that “secure” is selected on the
LDAP monitor.

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Citrix ADC Configuration
Service:
UDP

VServer:
UDP

Suggested Monitors:
Ping-default

Load Balancing UDP Suggested Persistence:


SourceIP, DestIP and
UDP

UDP load balancing can be used for servers SrcIPDestIP

that accept UDP traffic. LB Method:


Any
UDP protocol does not use connection
sequence numbering.

UDP UDP UDP

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• For general traffic, it is possible to utilize ANY for the
protocol and a wildcard (*) for the port.
General • Typical use cases:
Load-Balancing • Link load balancing (LLB): LLB balances outbound traffic across multiple
Protocols Internet connections provided by different service providers. LLB enables the
Citrix ADC appliance to monitor and control traffic so that packets are
transmitted seamlessly over the best possible link. Unlike with server load
balancing, where a service represents a server, with LLB, a service represents
a router or the next hop. A link is a connection between the Citrix ADC
appliance and the router.

• IDS load balancing: To enable the Citrix ADC appliance to support load
balancing of intrusion detection system (IDS) servers, the IDS servers and
clients must be connected through a switch that has port mirroring enabled.

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Advanced Monitoring and Third-Party
Service Deployment

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Load Balancing: Enterprise Applications
• When deploying Citrix ADC with a third-party server, customize the Citrix ADC configuration
for better integration with these products.
• Citrix has created deployment guides for frequently used enterprise applications, like the
ones shown below:
• Microsoft Lync Server • Amazon Web Services
• Exchange/Outlook Web Access • Office 365
• SharePoint • Palo Alto
• Office Communication Server • Cisco ACI
• Microsoft Intune • Cisco Nexus
• Forefront TMG • Cisco VMDC
• Azure

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Storefront

Citrix-XML-Service

Citrix-Web-Interface

Citrix-AG
Citrix Services Monitors
Citrix-AAC-LoginPage
Citrix ADC can intelligently monitor a
variety of Citrix Applications using pre-built Citrix-AAC-LAS
Layer 7 monitors for Citrix Services.
Citrix-XD-DDC

Citrix-WI-Extended

Citrix-XNC-ECV

Citrix-XDM

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Inline • An inline monitor determines that the service to which it is
Monitoring bound is UP by checking its responses to the requests that
are sent to it.
• When no client requests are sent to the service, the inline
monitor probes the service by using the configured URL.

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• If the no-monitor option is set, the system does not send
No-Monitor probes to check the health of the service and displays its
status as UP.
Option for
• Even if the service goes down, the system continues to
Services send traffic from the client to the service as specified by
the load-balancing method.

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Can you think of a use case in which the No Monitor option
might be useful?

Group Discussion

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Reverse Condition Monitoring
Reverse condition monitoring detects
whether a service is DOWN instead of UP:
• This is useful when looking for error
conditions.
• When the monitor probes and gets an error,
it takes the service DOWN.

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Advanced Service Configuration Options

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Disabling Services
• When a service is disabled, it can be configured with a wait time (in seconds), during which
the service continues to handle established connections but rejects new ones before
completely shutting down.
• If a wait time is not configured, the service shuts down immediately.

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Graceful Shutdown of
Services
When the graceful shutdown option is
selected, a service is only disabled when all
the established connections are closed,
either by the server or by the client.

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In addition to configuring virtual servers, it is possible to
configure advanced settings for services such as:

Advanced • Setting a limit on the number of client connections.

Services Option • Setting a limit on the number of requests for each


connection to the server.
• Setting a timeout value for idle server connections.

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• In a load-balancing configuration, assign weights to
services to indicate the percentage of traffic that should be
sent to each service.
• Service weights can be configured for the following load-
balancing methods:
Service Weights • Least Connections
• Round Robin
• Least Bandwidth
• Least Packets
• Least Response Time

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• A net profile (or network profile) contains an IP address or
an IP set.
• A net profile can be bound to:
• Load-balancing virtual servers
Network Profile • Content-switching virtual servers
• Services
• Service groups
• Monitors

• During communication with physical servers or peers, the


appliance uses the addresses specified in the profile as
source IP addresses.

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Network Profile Network profiles can be used to:
Use Cases • Separate server farms.
• Isolate monitoring and client traffic.
• Identify multiple data paths on the server side.

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In what scenarios would you want to use graceful shutdown
of services?

Lesson
Objective Review

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In what scenarios would you want to use graceful shutdown
of services?

Answer: Doing server/endpoint maintenance without


Lesson impacting production traffic. Citrix ADC to automatically
identify the event, close existing connections gracefully, and
Objective Review disable the service.

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Load-Balancing Protection

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Protect load-balancing setup against failure by:
Load-Balancing • Redirecting excess traffic to an alternate URL.
Configuration • Configuring a backup load-balancing virtual server.
Protection • Configuring stateful connection failover.

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• In addition to taking over for a primary virtual server when
Diverting Excess it becomes unavailable, a backup load-balancing virtual
server can handle excess traffic when the primary virtual
Traffic to a server reaches its limit.
Backup Virtual • Four types of spillover can be configured:
• Connection-based spillover
Server • Dynamic spillover
• Bandwidth-based spillover
• Health

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Failover It is possible to configure the connection failover in either
stateless or stateful mode:
Configuration • This allows for the connection table to be replicated on
both the members of a Citrix ADC high-availability pair.
• This prevents disruption when a failover event occurs since
the connection table is mirrored on both nodes.

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• To have more control in your load-balancing environment,
Advanced Load- some advanced load balancing options are available.
Balancing • These include:
• Max Client
Options • Max Bandwidth
• Down State Flush

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• It is possible to delete a server, service, service group, or
Removing Load- virtual server when it is no longer used.
Balancing • When a service or server is deleted:
Entities • It is unbound from its service or virtual server.
• It is deleted from the Citrix ADC configuration.

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Outbound traffic Outbound traffic
Through ISP1 Through ISP2

ISP1R_svc_any ISP2R_svc_any
10.10.10.254 LB Service LB Service 20.20.20.254

Link Load Balancing Up Up

Link load balancing (LLB) balances Router-VIP


LB
outbound traffic across multiple Internet vserver
Up
connections provided by different service
providers.
LLB
LLB enables the Citrix ADC system to Route
monitor and control traffic so that packets
are transmitted seamlessly over the best
possible link. Outbound Traffic

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Discuss on deploying the LB protection methods in your
environment, and how will these methods help in achieving
a stable environment.
Group Discussion

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Troubleshooting Load Balancing

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Load-Balancing The following load-balancing issues that may be
encountered in Citrix ADC include:
Issues • Services or virtual IP (VIP) flapping.
• Uneven load balancing.
• Slow responses when accessing applications through the
VIP.

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The following items should be checked when trying to
explain and diagnose uneven load balancing:
• Slow start of Citrix ADC.
Uneven Load • Persistence is enabled.
Balancing • Inconsistent server performance.
• Service weights.

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• Flapping occurs when a service or virtual server alternates
between showing as UP and DOWN.
Service or Virtual • A service most likely flaps because its monitors are failing.
Server Flapping • Correct the issue by troubleshooting monitor failure (i.e.
network latency or an incorrect monitor bound).

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Inaccessible Content
If content located behind the Citrix ADC system is inaccessible, the following questions can aid
in troubleshooting and solving the issue:
• Have configuration changes been made to servers or network devices?
• Have configuration changes been made to server, service, or virtual server objects?
• Can the site be accessed directly (for example, bypassing the Citrix ADC system)?
• Can the server and port be accessed using Telnet?

Note: Firewall port configuration is a common cause of inaccessible systems.

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Testing of
Ensure proper network connectivity between Citrix ADC and
Network back-end resources by testing the network connectivity from
Connectivity Citrix ADC through a firewall to the Internet or intranet.
• Example: For intranet connections, it is possible to
Through a configure a service object referencing the server or port,
Firewall and test the connection.

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Load-Balancing Visualizer

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• Ex 5-1: Load Balancing HTTP
• Ex 5-2: Load Balancing DNS
• Ex 5-3: Load Balancing LDAP
Lab Exercise • Ex 5-4: Load Balancing MYSQL Databases

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• Citrix ADC can intelligently load balance and monitor
almost any application.
• An entity must be bound to other entities to successfully
Key Takeaways provide load-balancing support.
• Servers, services, monitors, and virtual servers are the
main entities in a load-balancing configuration.

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Work better. Live better.

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