SOCIAL WORK

METHODS AND TOOLS

 SOCIAL WORK SETTINGS
⦿  Primary settings-are those
public and private social welfare
agencies where professional
social workers are seen as the
key players, given that they run
or manage the settings.
⦿ Examples of which are Christian
Children's Fund, Save the
Children, Hospicio de San Jose
Department of Social Welfare
and Development, among other
⦿ Secondary settings
social work is not
viewed as the core
business.
⦿ Examples of which
are: hospitals, family
courts, nutrition
centers, schools,
corporations, etc.
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 GOVERNMENT
⦿ Pantawid Pamilyang Pilipino Program
⦿ Kapitbisig Laban sa Kahirapan – Community Integrated Delivery of Social
Services
⦿ Sustainable Livelihood Program
⦿ National Household Targeting System for Poverty Reduction
⦿ They are engaged either at the national, regional, provincial and local level.
Some are employed at the barangay level and others are teaching in
government school and university.

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 PRIVATE SECTOR
⦿ Social workers are found in private practice and are offering various kind
of services such as but not limited to the following advocacy, counseling,
mediation policy and program development, organizational development
research, capacity building activities, corporate social responsibility,
consultancy services, and employee assistance program

CIVIL SOCIETY
⦿ Others are involved in managing cases of children in conflict with the law,
children in need of special protection, children affected with HIV, children
in armed conflict, abused or exploited children, children with special needs,
trafficked children, among others.
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 SCHOOL
⦿ Social workers conduct assessment, case conference, referral and home
visitation to deal with students with concerns and problems like truancy,
bullying, low self-esteem, aggressive behavior, discrimination, and family
conflicts which may affect their performance at school as well as their
relationship with the teachers and classmates.
COMMUNITY
⦿ Others are engaged in community development work assisting groups or
communities to identify their needs and find means to respond them. Some
localities in the country employ social workers at the barangay level and
some organizations deploy social workers to their adopted communities to
focus on community organizing and provision of the organization’s
programs and services. 6
 SOCIAL WORK PROCESS
⦿  Study-the facts which constitute and bear upon the problem must be
ascertained and grasped.
⦿ Diagnosis-the facts must be thought about (i.e. turned over, probed into, and
organized in the mind, examined in their relationships to one another, and
searched for their significance).
⦿ Treatment-some choice or decision must be made as an end result the
consideration of the particular facts with the intention of resolving the problem.

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 6 STAGES OF PROBLEM SOLVING OR HELPING
PROCESS
1) Intake/engagement - during this stage, the social worker makes initial contact with the
clients and begin to establish the framework of the helping relationship. Developing rapport
and trust.
2) Assessment - during this phase, the social worker gathers information from the client and
sometimes from other people close to the client
3) Planning and contracting - during this stage, clients and social workers secure their
relationship through the development of a contract that may be formal or informal. Setting
goals provide focus and direction in the helping process.
4) Treatment/intervention - during this stage, both the client and the social worker are working
towards the goals that are set. Constantly checking in and reassessing.
5) Evaluation \- after completing the intervention stage it is followed by an evaluation of how
well the intervention has been to the clients problem.
6) Termination - the final stage of the helping process, is the process where the client and the
social worker mutually determine when and how the helping relationship will end.
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Tools is Social Work

Tools are objects which aim to support people to

perform a function or achieve a desired outcome that
otherwise would be more difficult or even impossible.
For example, a stone can be used to knock in a nail,
but a hammer makes it safer, more accurate and
involves less effort. Similarly, tools that enhance
engagement in the social services can enable richer,
more productive interactions between social service
practitioners and the people they work with. Yet we
believe the skills and experience developed by
practitioners working in social services can be your
most useful tool.

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INTERVIEW

The interview is the most frequently used social work. It is the structured interaction between a worker and
client. It is the main medium of help without which the social casework process will never be possible.
Interviewing is one of the important casework technique.

COMMUNICATION

Actively listening to clients, absorbing and thinking critically about their statements, then responding either in
face-to-face interactions or in your writing is one of the most basic social work skills required for this
profession. Skillful communication is also required for coordinating client care, dealing with colleagues and
navigating the bureaucracies social workers come into contact with every day.

RECORDS

Recording is highly important technique in social work. The case worker has to know many clients intimately
it is essential that interviews and details should be recorded
for all clients with their individual differences. Records identify the areas of strength and weakness.
Recording can be used as a therapeutic tool. It helps to client for treatment. The records are written in many
forms.

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INTERVIEW

The interview is the most frequently used social work. It is the structured interaction between a worker and
client. It is the main medium of help without which the social casework process will never be possible.
Interviewing is one of the important casework technique.

COMMUNICATION

Actively listening to clients, absorbing and thinking critically about their statements, then responding either in
face-to-face interactions or in your writing is one of the most basic social work skills required for this
profession. Skillful communication is also required for coordinating client care, dealing with colleagues and
navigating the bureaucracies social workers come into contact with every day.

RECORDS

Recording is highly important technique in social work. The case worker has to know many clients intimately
it is essential that interviews and details should be recorded
for all clients with their individual differences. Records identify the areas of strength and weakness.
Recording can be used as a therapeutic tool. It helps to client for treatment. The records are written in many
forms.

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