Brief Intro on ISB

Network Structure
Coverage Area

DHA PH-1
 Sec  ABCDE Sec F and
 business Bay in front Sec F.
Coverage Area

DHA PH-II complete.

 Askari Tower 1 & 2
 GT Road in front DHA PH-II.
 https://www.google.com/maps/@33.5295897,73.1612625,14z

 Litigation area in Sector B

Coverage Area

DHA PH-V Selective areas.

 Need to confirm for every Link
Network Structure

 Responsibility matrix

DATA = TES
Video = DTM
Voice = NTC
Types of Equipment

 Huawei
 Ccore
S No Address S No Address S No Address S No Address
1 G-3/4 15 7A-Blck-7-Twr-1 29 D-35/1 43 7D-Blck-1-Twr-1
2 G-5/3 16 3C-Blck-3-Twr-1 30 D-49/1 44 0C-Blck-1-Twr-1
3 G-3/2-Lane-9 17 4C-Blck-3-Twr-1 31 2C-Blck-3-Twr-1 45 2B-Blck-2-Twr-1
4 G-19B/3 18 2B-Blck-3-Twr-1 32 E-43/SyedBlvd 46 1A-Blck-1-Twr-1
5 G-24/4-Lane-9 19 5C-Blck-3-Twr-1 33 6C-Blck-3-Twr-1 47 5C-Blck-2-Twr-1
6 B1-70/9 20 1C-Blck-4-Twr-1 34 D-53/SirSyedBlvd 48 3C-Blck-1-Twr-1
7 2C-Blck-6-Twr-1 21 6B-Blck-4-Twr-1 35 GA-Blck-3-Twr-1 49 2B-Blck-5-Twr-1
8 6B-Blck-6-Twr-1 22 E-24/SyedBlvd 36 2A-Blck-2-Twr-1 50 5C-Blck-5-Twr-1
9 6C-Blck-8-Twr-1 23 5A-Blck-4-Twr-1 37 1D-Blck-2-Twr-1 51 2C-Blck-5-Twr-1
10 5C-Blck-8-Twr-1 24 1A-Blck-3-Twr-1 38 GB-Blck-2-Twr-1 52 B1-138/9
11 5B-Blck-8-Twr-1 25 B-1,2/SyedBlvd 39 1A-Blck-1-Twr-1 53 B1-138/9
B1-138/9upper-
12 GD-Blck-8-Twr-1 26 4A-Blck-3-Twr-1 40 1D-Blck-1-Twr-1 54
portion
13 1C-Blck-8-Twr-1 27 4B-Blck-3-Twr-1 41 1B-Blck-2-Twr-1
14 2C-Blck-8-Twr-1 28 5A-Blck-3-Twr-1 42 7A-Blck-1-Twr-1
DHA Teleman (DTM)
www.dhateleman.net
051-111-247-247

Operational since 2007, DHAI Teleman, a subsidiary company of Defence Housing

Authority Islamabad, has been providing broadband and cable TV to a large
populace of the twin cities of Rawalpindi & Islamabad.
currently operate under PEMRA category B7 & B6 licenses for Rwp&Isb respectively.

Operations With TES :

DHA Teleman is providing Video Services in DHA PH-I and II, Head end is situated in DHA PH-I
main office initially services were on Coaxial cable like ordinary Cable TV provider then DT
deployed Optical Fiber Network in DHA PH-II for TV and Data but CCOR data was not successful
and TWHome is using that fiber for Internet services over Huawei using CCOR EDFA/WDM which
mixes video and data on single fiber.
In DHA PH-I TWHome is responsible for Optical Fiber Network and DT video is mixed with signal
using CCOR EDFA/WDM.
Complaint Handling Process
 DATA Services Complaints.
 Video Services Complaints.
 Telephone Services Complaints.

Modes:
 Call Center
 Email
 CSC
Customer Data Base

 Complaint Management
 Gpon CRM
 Billing / Finance related issued
 Advoss
 Deployment Affairs
 Gpon Priority report
 Master DATA
 Form /Sales report
Challenges Pretraining to ISB network.

 Weak Infra Structure

 No Network Maps
 Unprofessional staff
 Operational timings
 0800-1600 ( 1300-1400 lunch break )
 No footings / visibility
 Limited Systematic visibility at DTM level
 Suspension process of DTM ( manual Fiber cut )
 Low Optical Power in DHA 2 DTM Network
Thank You !