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    Making Feedback Effective

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    aizaz65
    The document discusses how to effectively give and receive feedback. It recommends that feedback should be descriptive rather than evaluative, focus on specific behaviors rather than the person, and be based on data rather than impressions. When giving feedback, one should reinforce positive behaviors, make suggestions instead of prescriptions, and ensure it is continuous, personal, need-based, intended to help, well-timed, and focuses on modifiable behaviors. When receiving feedback, one should avoid defensive behaviors like denial or withdrawal and instead engage in confronting behaviors like owning up, self-analysis, and exploring how to improve.

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    Making Feedback Effective

    Uploaded by

    aizaz65
    17 views6 pages
    The document discusses how to effectively give and receive feedback. It recommends that feedback should be descriptive rather than evaluative, focus on specific behaviors rather than the person, and be based on data rather than impressions. When giving feedback, one should reinforce positive behaviors, make suggestions instead of prescriptions, and ensure it is continuous, personal, need-based, intended to help, well-timed, and focuses on modifiable behaviors. When receiving feedback, one should avoid defensive behaviors like denial or withdrawal and instead engage in confronting behaviors like owning up, self-analysis, and exploring how to improve.

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    The document discusses how to effectively give and receive feedback. It recommends that feedback should be descriptive rather than evaluative, focus on specific behaviors rather than the person, and be based on data rather than impressions. When giving feedback, one should reinforce positive behaviors, make suggestions instead of prescriptions, and ensure it is continuous, personal, need-based, intended to help, well-timed, and focuses on modifiable behaviors. When receiving feedback, one should avoid defensive behaviors like denial or withdrawal and instead engage in confronting behaviors like owning up, self-analysis, and exploring how to improve.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as ppt, pdf, or txt
    17 views6 pages

    Making Feedback Effective

    Uploaded by

    aizaz65
    The document discusses how to effectively give and receive feedback. It recommends that feedback should be descriptive rather than evaluative, focus on specific behaviors rather than the person, and be based on data rather than impressions. When giving feedback, one should reinforce positive behaviors, make suggestions instead of prescriptions, and ensure it is continuous, personal, need-based, intended to help, well-timed, and focuses on modifiable behaviors. When receiving feedback, one should avoid defensive behaviors like denial or withdrawal and instead engage in confronting behaviors like owning up, self-analysis, and exploring how to improve.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as ppt, pdf, or txt
    of 6

    Making Feedback Effective

    Prof Archana Shukla


    Giving Feedback

    Descriptive and not evaluative


    Focus on the behavior of a person
    and not on the person himself
    Data-based and specific and not
    impressionistic
    Reinforce positive new behavior
    Suggestive and not prescriptive
    Giving Feedback

    Continuous
    Mostly personal
    Need based and solicited
    Intended to help
    Well-timed
    Focus on modifiable behavior
    Receiving Feedback

     Defensive  Confronting
    behavior behavior
    – Denial – Owning
    – Rationalization – Self-analysis
    – Projection – Empathy
    – Displacement – Exploration
    – Quick acceptance – Data collection
    – Withdrawal – Expressing
    – Aggression with feelings
    authority – help seeking
    Receiving Feedback

     Defensive  Confronting
    behavior behavior
    – Humor – Concern
    – Competition with – Listening
    authority – Positive critical
    – Cynicism attitude
    – Intellectualization – Sharing concern
    – Generalization – Experimenting
    Thank You

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