Chapter 4

Strategic Business Objective of

IT
Specifically, business firms invest heavily in information to achieve
six strategic business objectives:

1. Operational excellence
2. New products, services, and business models
3. Customer and supplier intimacy
4. Improved decision making
5. Competitive advantage
6. Survival
 Objective, Scope and
Need of IT in business
process
•Information system means by which people and organizations utilize
technologies, collect, store use and distribute information.
•Good information system is used to provide important information
for decision making.
•The information technology may be used for the processing, storing
or distribution of data.
•These technologies collectively include information technology and
data.
•It is an organized combination of people, hardware, software,
communications networks, and data resources that stores and retrieves,
transform and disseminate information in an organization. 
Role of IT in strategic decisions of
organization
Main functions of information systems is systems analysis and
design, that is to say, analyzing a customer’s business condition
(or trouble), with deference towards information processing, and
designing and implementing an suitable–generally computerized–
solution to the difficulty.

“Information systems professionals who focus in this part

are known as systems analysts. ”
 Role of IT in strategic decisions of
organization
The term level of management refers to a line of demarcation
between various managerial positions. The number of levels of
management depends upon the size, technology, degree, of
diversity and nature of product. There are mainly three levels of
management in most of the organization. There are;
Top level management
Middle level management
Lower level management

https://www.mbaknol.com/information-systems-management/different-types-of-information-systems-used-in-different-levels-of-management/
Levels of
Management
Implementation of IS at Managerial
Levels
Different Types of IS

•OAS(office Automation system)

•TPS(Transaction Processing System
•MIS (Management Information System)
•DSS(Decision Support System)
•KMS(Knowledge Management System)
•SCM(Supply Chain Mgmt)
•ERP(Enterprise Resource System)