SAP Concur

L1 Deck
Speaker’s Name, SAP
Month 00, 2021

PUBLIC
 Adaptable, Flexible,
Intelligent Technology

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 The Pace of Change is Accelerating

Changes in strategy

Macro-economic Worldwide tax and

and political factors regulatory complexity

Adjusting to New expectations

business realities for travel

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Versatility is the Way Forward

“We adopted
65% new technology
overnight”
65% of CFOs anticipate using rolling “We adopted new technology overnight
forecasts in 2021 and beyond1. – not the usual years – as we have a
higher tolerance for mistakes that don’t
threaten the business.”
Quote from a CEO2

1. McKinsey & Company, 2020, A burning platform for digital finance

2. McKinsey & Company, 2020, Ready, set, go: Reinventing the organization for speed in the post-COVID-19 era

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A Framework for Flexibility

Spend Enablement
Making it easy to request spend,
manage employee-initiated
expenses & travel
Guidance, Oversight & Control
Stay on policy and in budget, leverage
intelligent technologies, and help customers
manage risk and compliance
Settlement
Easily Capture spend, process
expenses, and pay through
integrated financial systems

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What Is Your Organization’s Biggest Concern?

Employee Spend
Experience Management

Spend
Enablement
Guidance,
Oversight &
Control

Settlement

Controls and Expansion and

Compliance Optimization

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“Innovation in our market is key
to leading the way. SAP Concur
[solutions are] the cornerstone
to enable innovation.”
Richard Masci, Head of Financial Systems, Airbus Americas

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 Spend Management

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Adjust and align your strategy
to fit reality
Adjust, and Align your Strategy to Fit Reality

68%
Consider improving
81%
Don’t have visibility
30%
More efficient

68% of firms consider using 81% of finance leaders don’t have Business value highlights include
technology to improve efficiency and complete visibility over travel, expense “30% more efficient accounts payable
productivity to be an important and invoice spend.2 staff.”3
strategic objective.1

1. AMI-Partners Report, 2020, Why Financial Decision Makers (FDMs) Need to Focus on the Employee Experience
2. SAP Concur and Vanson Bourne, 2017, Connecting the Dots on Travel, Expense and Invoice Spend
3. IDC, 2018, Empower Organizations to Digitally Transform Their Expense, Travel, and Invoicing Processes

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Build a Nimble Organization Using Intelligent Technologies
Spend Management

Analyze your Implement Measure and

spending data. policy changes. evaluate success.

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The SAP Concur Spend Governance Portfolio Helps You
Spend Management

Increase accounts Improve budget Reduce non- Maximize your

payable efficiency. compliance or spend compliant or corporate card
against budget. wasteful spend. rebate.

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 Spend Management

“We implemented SAP Concur

solutions in 2019 and in the first 12
months... we were able to
deliver €1.6 million of savings out of
a significant travel spend.” 
Joanne Cartwright, Manager Services Director, People Services, Serco

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 Spend Management Portfolio

Employee
Experience

Core Solutions
 Concur Expense
 Concur Travel
 Concur Invoice

Spend Additional Solutions

Enablement
Controls and Guidance, Spend  Company Bill Statements
Compliance Oversight &
Control Management  Concur Detect by Oversight 
Settlement  ExpenseIt in SAP Concur mobile app
 Expense Pay
 Concur Request
 Intelligence
 Consultative Intelligence

Expansion and
Optimization

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 Controls and Compliance

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 Being safe and in
control requires the
right expertise, tools
and experience.

© 2019
2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL
EXTERNAL 16
16
Executives agree…
Controls and Compliance

93% 33%
93% of executives agree 33% of executives feel confident
organizational agility is the only about their ability to control costs.
way to manage uncertainty.

Source: EIU Eyes on the Prize - US executives focus on digital transformation as they evolve to leverage the new normal, 2020

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Quickly Adapt and Protect Your Organization
Controls and Compliance

Automatic Detection Proactive Requests Near real-time analytics

Apply policy controls Safe, necessary travel Quickly refine budgets

Leverage intelligent tech Hybrid working scenarios Evaluate and adapt
Validate every entry

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The Business Outcomes of Doing Compliance Right Controls and Compliance

Improved audit
efficiency

Better regulatory
compliance

Regulatory Compliance
Less opportunity for
human error

Reduced
processing time

Reduced non-
compliant spend
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 Controls and Compliance

“We had to choose the best

possible solution that meets our
scale and complexity being a
global company.”
Chris Hood, Director, Global Travel and Expense Strategy & Operations, IBM

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 Controls and Compliance Portfolio

Employee
Experience

Solutions
 Concur Tax Assurance
Spend
Enablement  Concur Detect
Controls and Guidance, Spend
Oversight &
 Audit solutions
Compliance Control
Management
 Expense policies
Settlement
 Drive and Concur FAVR by Motus
 Budget

Expansion and
Optimization

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 Employee Experience

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Employees are dissatisfied
with mismatched software,
and often consider looking
for a new job because of it.

Source: State of Software Happiness Report 2019, G2

© 2019
2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL
EXTERNAL 23
23
Employees Feel the Impact of Software Solutions
Employee Experience

52%
of employees are
unhappy because of
software mismatch.1

62%
of employees feel they
weren’t reaching
potential because of
software mismatch.1

96%
of travel managers
say they were not
fully prepared for
1. State of Software Happiness Report 2019, G2
COVID-19.2
2. Global Travel Manager Report 2020

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How Can You Improve Employee Experience?
Employee Experience

Make approvals Give employees Make post-purchase, Prove that you value
and reviews easy clear, proactive expense process as employees time by
and mobile. direction. effortless as possible. removing obstacles.

© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 25

Drive Value through Employee Experiences
Employee Experience

67%
businesses consider
freeing employees
from mundane tasks
to be a top goal.1

78%
SAP Concur users
who spend less time
booking travel.2

60%
SAP Concur users
who spend less
time filling out
expense reports.2
1. AMI-Partners Report: Why Financial Decision Makers (FDMs) Need to Focus on the Employee Experience 2020
2. IDC Report -Empower Organizations to Digitally Transform Travel, Expense and Invoice Processes, 2018

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 Employee Experience

“[ANSTO staff] are able to do anything

they need to do, on the go, and are
not reliant on being in the office to
complete travel and expenses.”
Janina Babaic, SAP Concur Administrator, ANSTO

© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 27

 Employee Experience Portfolio

Employee
Experience

Core Solutions
 Concur TripLink
Spend  TripIt
Enablement
Controls and Guidance, Spend  ExpenseIt
Compliance Oversight &
Management
Control  SAP Concur mobile app
Settlement

Expansion
& Optimization
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 Expansion and Optimization

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Train Your Organization
to Respond to Change

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Business climate forcing companies to be
Expansion and Optimization
creative and take calculated risks

42%
Of employee transactions
180+
Different international rates,
200+
Apps to help customers
do not comply rules and processes

42% of employee expense More than 180 countries 200+ SAP Concur App
transactions do not meet have diverse rates, rules Center apps help customers
compliance requirements and processes around manage tax, compliance,
for VAT/GST reclaim due to compliance and recovery of fraud, events, payments,
incorrect information and VAT/GST to follow. and more.
missing data.

Source: VATBox 2018 Data Benchmark​

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Adjust to Changing Regulatory Requirements
Expansion and Optimization

Help your Adjust to new tax Handle currencies Adapt policies

organization and regulatory you use today and languages,
adjust and realign. requirements. and tomorrow. worldwide.

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 Expansion and Optimization

“We’ve been moving forward to become a digital

technology communications company so we
can provide absolutely the best experience for
our customers. We knew SAP Concur solutions
could help us become that digital-first
company.”
Gary Allen, Global Program Manager for SAP Implementation Programs, Vodafone Group plc.

© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 33

 TripIt Pro: a perk for employees Expansion and Optimization

“I travel for a living and TripIt is the best product EVER.

It makes my life easier, and I use the app daily!”
– Melissa B.

79%
Of business travelers
“Just made a TripIt account with my company’s pro
subscription and umm… how was this not in my life
before!?! Having all travel plans in one place is the
using TripIt Pro agree that BEST THING EVER."
is a desirable company – Sarah B.
perk.

“Travel is usually stressful for me, and TripIt makes it

less overwhelming…I’m not just more productive, I’m
actually happier”
– Julia G.

Source: 2020 TripIt Annual Audience Survey

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 Expansion and Optimization Portfolio
Employee
Experience

Spend
Enablement
Solutions
Controls and Guidance, Spend  Concur Expense
Compliance Oversight &
Management
Control  Concur Travel
Settlement  Concur Invoice
 Partner ecosystem with hundreds of
partners and integrations

Expansion and
Optimization
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An Open Ecosystem
Expansion and Optimization

250+ SAP Concur app center apps 700+ Partners in the overall ecosystem

Spend Enablement
App Center | TMC | Travel Suppliers

Guidance, Oversight & Control

App Center | Resell | Service | TMC

Settlement
App Center | Financial Services

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ERP and Financial System Integrations
Expansion and Optimization

Quickbooks
NetSuite
Sage
Xero
And more…

SAP Concur
solutions Custom integrations

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Thank you.
Contact information:
F name L name
Title
Address
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Partner logo
Follow all of SAP Concur

Learn more at concur.com

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