Dealer Management System

Kick-Off Meeting
Expected Results
Finance,
Sales Service Marketing
Warehousing
• Retail Sales Data • Labor, Parts and • Customers • Automation of
• Dealers stock Oil sales by profiles – Footfall reports
visibility dealers • Customer profiles • Automation of
• Credit & Recovery • Service schedule - Sales repeat works
status • Safety stock & re- • Source of
• Delivery Order order customer
status • Claims • Influencing
• Promotional offer factors
adjustments • CRM
• Promotional offer
reports
Project Scope and Timeline
Package March 2020 April 2020 May 2020 June 2020

Dealers’ Bike Sale First 15 Dealers Next 30 Dealers All Dealers

Service and Spares - First 15 Dealers Next 30 Dealers All Dealers

Corporate Bike Sale - All Corporate Sales

CRM: Footfall, Sales - First 45 Dealers All Dealers

CRM: Service - - First 45 Dealers All Dealers

Timeline for Dealer Bike Sale
System
System
Developmen Training Testing Go-Live
Design
t
Project Team: Functional Test
06-Feb-2020 20-Feb-2020

Conference Room
Finalization Completion HQ, Factory, TM System Launch
Pilot Test
19-Jan-2020 13-Feb-2020 20-Feb-2020 15-Mar-2020
05-Mar-2020

Dealer Trial Run

27-Feb-2020 08-Mar-2020

Project Status Update Meeting: Every Sunday at 9:30am

Project Org. Chart
• Project Sponsor • Project Manager
• Shawn Hakim [Managing Director] Project Sponsor • Bulbul Ahmed
• Quazi Ashiq Ur-Rahman [CEO]
• Functional Business Analyst
• Moniruzzaman Israk
• Steering Committee Steering • Israr Akram
• Noman Ibne Hoque Committee • Sarah Zabin
• Tauhidur Rahman • M.A. Masaud Lizon
• Shams Uddin • Md. Shahid Hossain
• Abu Saimun • Md. Zahirul Islam
Project
• Md Ismail Rashed Manager
• Sumi Sen Gupta • IT Analyst
• Mir Ahsadul Islam Sumon

Functional Vendor’s Project

IT Analyst • IT Support
Business Analyst Manager
• Habibul Ahad

Process Owners • Process Owners

IT Support • Department/Section Heads
and End Users
• TMs
• Functional Business Analysts
Project Responsibility Matrix
Project Stage Status MD CEO Steering Committee Process Owners End Users
Current Process Done - -
Analysis
Process Design Done - -

Project Kick-Off - - Be Present - Be Present - - -

- Express the faith and confidence - Express the project team’s strength by name
- Express management’s expectation - Highlight project benefits for each package
- Empower the project team by name - Mention expected challenges on data entry

System Design In Progress - - Provide report requirements - Provide approval - Provide required -
80% Done on the design documents and
information
Dealer Preparation Started - - - Ensure dealer is - -
ready for the System
& Process
Project Team Training - - - - Ensure dealer is -
and Configuration ready for the system
Formal Testing - - - - Ensure timely - Test the system - Test the system
presence of users - Identify issues - Identify issues
End User Training - - - - Ensure timely - Provide training - Receive training
presence of users
Data Conversion - - - - Provide data -

Go-Live - - Be Present - Be Present - Remove the - - Enter data in

- Express the faith and confidence - Express the project team’s strength by name barriers and system
- Express management’s expectation - Highlight project benefits for each package naysayers
- Empower the project team by name - Mention expected challenges on data entry
- Inspire the users by name
THANKS