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  • Roles & Responsibility

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    Tanvir Ahmed
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    The document lists 7 activities and their associated responsibilities related to project management, pre-sales, after-sales support, and revenue/collection for customer orders and projects. Key responsibilities include project managers overseeing project initiation, planning, execution, and closing for orders and product development; account managers and operations teams supporting pre-sales demos and bids and managing after-sales support; and account managers forecasting and collecting revenue from projects and annual maintenance contracts.

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    Roles & Responsibility (1)

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    The document lists 7 activities and their associated responsibilities related to project management, pre-sales, after-sales support, and revenue/collection for customer orders and projects. Key responsibilities include project managers overseeing project initiation, planning, execution, and closing for orders and product development; account managers and operations teams supporting pre-sales demos and bids and managing after-sales support; and account managers forecasting and collecting revenue from projects and annual maintenance contracts.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    6 views3 pages

    Roles & Responsibility

    Uploaded by

    Tanvir Ahmed
    The document lists 7 activities and their associated responsibilities related to project management, pre-sales, after-sales support, and revenue/collection for customer orders and projects. Key responsibilities include project managers overseeing project initiation, planning, execution, and closing for orders and product development; account managers and operations teams supporting pre-sales demos and bids and managing after-sales support; and account managers forecasting and collecting revenue from projects and annual maintenance contracts.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    of 3

    Activities & Responsibility

    17th Aug, 2020


    Activities & Responsibility
    SL# Activity Responsibility
    1 Project Management for Customer Orders/Projects (Product/Module/CR)- Project Initiation, Project Manager
    Planning, Execution, Monitoring & Control, Closing. Scope Mgt, Schedule, Budget/Cost,
    Resource, Quality, Risk & Issue, Integration Mgt, Procurement, Stakeholder &
    Communication Management
    2 Project Completion Outlook –Product/Module/CR. Project Manager
    Pre-Sale (Planning & Gantt Chart)
    3 Pre-Sale- Demo/Meeting/Pre-BID/RFP Review Response/Bid Review/High Level Estimation Account Manager&
    Operation Team

    4 AMC Support Services-AMC Support/Helpdesk Management/Helpdesk Support Team Operation Team


    Management/Release Deployment/Schedule-B Preparation
    5 Product Owner/Scrum Master Role Dev & QA Team

    6 AMC Revenue & Collection- SLA/Invoice/Collection Forecast/Collection/Accrual Account Manager


    Revenue/Outlook
    7 Project Revenue & Collection-Invoice/Collection Forecast/Collection Account Manager

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