Professional Documents
Culture Documents
Email Writing
Email Writing
Email Writing
Dhruvika K. Khushalani
What is an email?
A free tool.
The fastest way to contact others.
Easy to use.(compose–- send– receive)
Messages are stored permanently.
Very useful for mass communication.
Documents, images, links etc can be attached easily.
Saves time and energy.
Email Etiquettes
Do’s Don’t’s
Use subject line clearly. Don’t keep message long.
Don’t forget to mention your
designation
Include your name Don’t be negative
Proof read and edit your mail Don’t forget to check spelling and
grammar
Use proper salutation Don’t use humor or sarcasm
Keep your mail short and flawless
Check your attachments before sending
To- abc@gmail.com
Cc-qrs@gmail.com
Bcc-(optional)
Subject-
Salutation-
e.g. Dear/ Respected Sir/ Madam, Honorable…etc
Intro- (first paragraph)
Content/body- (second paragraph)
Conclusion- ( final paragraph)
Closing Salutation/ complimentary close-
e.g. yours truly/sincerely/regards/ best wishes..etc
( also include your full name,
email address,
phone number)
Attachments if any
Cc and Bcc
Cc- Stands for Carbon Copy
BCC- Stands for Blind carbon copy
Cc and BCC are two ways to include more people as recipients in an email. These
are the ways of sending copies of an email to multiple people.
In CC, you can see a list of recipients. All your recipients can see who has been
added to your mail.
In BCC, other recipients won’t be able to see it.