Corporate Culture & Corporate

Etiquettes
By

B.Madhumitha
Manager – Corporate HR
Sharadha Terry Products Ltd
 Corporate Culture
• Corporate culture refers to the beliefs and behaviors that determine how a
company's employees and management interact and handle outside
business transactions. Corporate culture is implied, not expressly defined,
and develops organically over time from the cumulative traits of the people,
the company hires.

• Elements - physical environment, human resources practices and the staff ,

hierarchy, process, innovation, collaboration, competition, community
involvement and social engagement.
 Basic Etiquettes at work

•Interview Etiquettes
•General Etiquettes
•Grooming Etiquettes
•Email Etiquettes
•Phone Etiquettes
•Dinning Etiquettes
 Interview Etiquettes

• Communication & Body Language

• Be very particular about your appearance and grooming
• Telephonic interviews – move to quiet place, have pen and paper
• Must be present at the interview venue before time
• If possible, Avoid going by public transport that day
• Interviewer’s cabin with confidence, no unnecessary discussion
• Make an eye contact with the interviewer, firm handshake
• Be honest
• Stay calm, sit straight, Avoid being nervous
• cell phone in the silent
• Chewing gum
• Do not fold your resume; instead keep it in a proper folder. Carry all other relevant documents which you
might need during interview. Keep a passport size photograph handy
• Avoid cracking jokes with the interviewer
• Say thanks
 General Etiquettes

• Never adopt a casual attitude at work

• Don’t peep into other’s cubicles and workstations
• phone in the silent
• Don’t open anyone else’s notepads ,registers or files without his permission
• sneeze or cough in public covering your mouth
• workstation clean and tidy
• Check your pitch and tone at the workplace
• Never attend meetings or seminars without a notepad and pen
• Reach office on time
• Unethical to share confidential data with external parties
• Switch off the fans, lights, printer, fax machine, scanner before you leave for the day.
 Grooming
Male
 Simple shirt with trousers
 Do not wear designer shirts to work
 shirt should be properly tucked into the
trouser
 Do not wear belts with flashy and broad
buckles.
 Socks must be well coordinated with the
outfit
 Shave daily
 Don’t wear shoes that make noise while
walking
 Use a mild perfume or deodorant.
Female
 Do not wear revealing clothes to work
 Never wear heavy jewellery to work
 Avoid wearing sharp pointed heels to
work
 piercing must be avoided at the workplace
 Mild and elegant make up
 Use a mild perfume or deodorant
 Differentiate party wear and office attire
 Avoid loose hair style while having long
hair
 Email Etiquettes
 Make your main point early in the email, self explanatory

 Use bullet points

 Explain things clearly in as few words as possible

 Write your email to be readable at a glance

 Brief & to the point

 Relevant subject & Single subject per email

 Be courteous & Consider Tone

 Utilize spell check

 Avoid "thanks" replies

 ALL CAPS = digital shouting, abbreviations , smilies, font , style

 Know when to use To/CC/BCC

 Telephone Etiquettes

• Never call any person at odd hours

• use warm greetings like “good morning”, “good evening” or “good
noon” depending on the time.
• Make sure your mobile calls do not hamper your productivity
• Extension fixed phones are meant to be used by everyone at the
workplace. Don’t treat it as your personal property
• Make sure your content is crisp and relevant
• Never put the second party on a very long holds.
• don’t chew anything or eat your food
• If there is any disturbance in the network/noise, please message and
call later
• It is bad manners to pick calls when someone is sitting with you unless
and until it is an emergency
 Dining Etiquette
• Avoid having their lunch at their workstations
• Never discuss work at the lunch table
• Do not start eating unless everyone else on the table has received food.
• Place a napkin on your lap while having lunch.
• Avoid bringing smelly food to work
• Do not make noise while eating.

• Talking or laughing with one’s mouth full is considered unprofessional

• Do not get up from the table until everyone has finished eating
• Never put fingers in your mouth, picking nose etc while eating around other people
• Avoid attending phone calls
Thank You