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    Communication can take both verbal and non-verbal forms. Verbal communication includes both spoken and written exchanges of information, while non-verbal communication conveys thoughts and feelings without words. Oral communication is an important form of verbal communication that encompasses meetings, phone calls, presentations, and other exchanges of spoken information. Effective oral communication relies on key elements like content, organization, delivery, and the use of both linguistic and non-linguistic features like body language and listening skills. New technologies have also expanded the ways people can communicate both formally and informally across different situations and languages.

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    Communication and Its Forms

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    Communication and Its Forms(1) [Autosaved]

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    Communication can take both verbal and non-verbal forms. Verbal communication includes both spoken and written exchanges of information, while non-verbal communication conveys thoughts and feelings without words. Oral communication is an important form of verbal communication that encompasses meetings, phone calls, presentations, and other exchanges of spoken information. Effective oral communication relies on key elements like content, organization, delivery, and the use of both linguistic and non-linguistic features like body language and listening skills. New technologies have also expanded the ways people can communicate both formally and informally across different situations and languages.

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    2 views14 pages

    Communication and Its Forms (1) (Autosaved)

    Uploaded by

    Jahnvi Singh
    Communication can take both verbal and non-verbal forms. Verbal communication includes both spoken and written exchanges of information, while non-verbal communication conveys thoughts and feelings without words. Oral communication is an important form of verbal communication that encompasses meetings, phone calls, presentations, and other exchanges of spoken information. Effective oral communication relies on key elements like content, organization, delivery, and the use of both linguistic and non-linguistic features like body language and listening skills. New technologies have also expanded the ways people can communicate both formally and informally across different situations and languages.

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    of 14

    COMMUNICATION

    AND ITS FORMS


    Communication - definition
    The process by which people exchange information or
    express their thoughts and feelings
    VERBAL – NON-VERBAL
    verbal
    1. spoken and written
    2. relating to words or
    using words
    3. relating to a verb
    non-verbal
    Verbal communication
    formal /informal

    Oral Communication
    Oral Communication
    •Meetings
    •Conference calls
    •Telephone calls
    •Presentations
    •Video or audio recordings
    •Giving Directions
    •Other forms of oral communication
    Oral Communication Defined
    Expressing ideas and information as well as influencing others through
    the spoken word
    ◦ Can also include nonverbal communication
    Important for any career, whether you use it in informal conversations
    or business presentations
    Key Concepts: speaker, message, channel, receiver, feedback, noise,
    context
    Some useful framework

    •Physical: How a speaker uses their body language, facial expressions,


    and voice.
    •Linguistic: The speaker’s use of language, including their understanding
    of formality and rhetorical devices.
    •Cognitive: The content of what a speaker says and their ability to build
    on, challenge, question, and summarize others’ ideas.
    •Social and emotional: How well a speaker listens, includes others, and
    responds to their audience 
    Three Elements of Oral
    Communication
    Content: information conveyed in presentation

    Organization: structure of presentation

    Delivery: means of communication


    Verbal communication
    Written
    1. formal letters, texts, 2. Informal letters, text
    emails messages, emails, chat
    (more complicated, more (less complicated, less
    formal, requires planning formal, spontaneous,
    and more time, structured, punctuation, pictures,
    precise choice of words, can smiles, chat – immediate
    be reread, stored, feedback)
    editted,one-way)
    Communication and new technologies
    Communication in different situations
    Communication and languages
    -Esperanto
    -English
    -EU
    -taught at school
    -get to know other culture
    -business
    -self-confidence

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