Learning

Organization
Argyris n Senge
Founders of Learning organization concept

HENDRA G LAMBE 8082201008

Chris Argyris (1923 - 2013)

Professor of Industrial administration; Yale Professor of Education & Org Behaviour

Consulting work: IBM, DuPont

1960 1968 1971 and Shell, US State Dept., US gov.
bodies.

Harvard Business School

Chris Argyris: Contribution to
Management
•Theories of action
• Espoused theories and theories-in-use

•Single-loop and Double-Loop learning

•Organizational Learning
Connecting Double loop learning
with Organizational Learning
•Inability to uncover errors and other unpleasant thruths arises from faulty organizational learning

•This can be solved by double loop learning

•Case Study:
• When Plant managers and marketing people were detecting and attempting to correct error that was single loop
learning
• When they began to confront the question whether Product X should be manufactured? That was double loop
learning, because they were questioning underlying organization policies and objectives.

The Constant Learning of people within organization, when reflected in the way the organization itself changes
and develops, Can Reasonably be described as Organizational learning – hence the term Learning Organization
Peter M. Senge: Learning
organization is?
An Organization where:
oPeople continually expand Their Capacity to create the results they truly desire

oNew and expansive patterns of thinking are nurtured

oCollective aspiration is set free

oAnywhere people are continually learning how to learn

Peter Senge – FIFTH DISCIPLINE
1. Systems Thinking: