Age and Gender in Communication

TVL- H.E.
- CAREGIVING
ESTABLISH AND MAINTAIN AN
APPROPRIATE RELATIONSHIP
WITH AN ELDERLY
BETHUEL P. ALQUIROZ
Lesson OBJECTIVES
02
2. Display interpersonal 04
01 exchanges through a 4, Share personal
1.Describe techniques for comic strip. experiences of
incorporating and observation/care on
promoting elderly patient’s elderly care.
rights, dignity,
03
independence, self- 3. Comply with
determination, privacy and legal and ethical
choice. behavior in
caregiving.
PRE TEST
Direction: A. : Read each statement or question below carefully and fill in the
blank(s) with the correct answer.
1. Unfortunately, elderly individuals are the most frequent targets of fraud scams Fraud
means that a person intentionally gives
_____________________________information in order to make money or gain
advantage.
2 . is also something that builds rapport.When the elderlypatient feels as though you
understand and identify with their concerns, communication between both parties will
improve..
PRE TEST
Direction: A. : Read each statement or question below carefully and fill in the
blank(s) with the correct answer.
3. Good communication between the caregiver and patient is important to provide

services that meet the needs of the person. _____________
is a process designed to involve the patient in
conversation that is beneficial to her/his physical or mental well-being.
4. To accommodate changes in hearing,make sure____________are IN and batteries
are fresh.
5. If you need to talk louder, try to_________your tone of voice.
PRE TEST
Direction: ENUMERATION
A. Things you should do in order to accommodate

changes in vision
1.
2.
PRE TEST
B. Rights of the Elderly

1.
2.
3.
4.
5.
PRE TEST
C. Ways on how to provide elderly care with
dignity and respect
1.
2.
3.
4.
5.
Let's Recall!
Direction: Read and answer the questions below on your
notebook.
• How do you provide care to your grandparents

or any elderly under your care?
Direction: Determine whether the following statements is a Fact or a
Myth. Write your answer on your notebook
03
01 02 04
“Retirement
“All elderly
ends your
“Don’t baby people “The older
active life.”
me” live in poverty.” generation
is unhappy and
05
“Retired people lonely.”
are bored and have
nothing to do
with their
lives.”
Concepts and Principles of Basic Nursing Care of the
Elderly
Geriatrics
Geriatrics is the branch of healthcare that focuses on our unique needs as

we age. Just as pediatricians specialize in the health needs of children,
geriatricians specialize in the health needs of older people.
Geriatricians also often work with a whole team of fellow geriatrics
health professionals, including nurses, physician assistants, pharmacists,
social workers, caregivers and many others.
Elderly
A. Dignity and respect
Elderly patients can expect to receive care by a caregiver/nurse who:
• values patient as a person
• respects patient dignity and privacy
• shows compassion and kindness
• is interested in getting to know his/her patient as a person and the people
who are important to the patient
• listens and takes time to talk with an elderly patient
• will ask patients for their views and opinions
Elderly
B. Quality and Caring
Elderly patients can expect to receive care that is
based on trust, understanding, and compassion from
a caregiver/nurse who:
• has the knowledge, skills, and commitment to deliver a
high standard of caregiving to elderly patients
Elderly
• recognizes patient’s personal, social, and spiritual needs as
well as medical and physical requirements
• works with patients in finding out their needs and how they
wish to be cared for
Elderly

·works with other healthcare professionals and
support workers to provide care
·helps patients feel safe
Elderly
Legal terms and definitions
·Abandonment is when a family or agency leaves an individual
without care and support.
·Invasion of privacy is unnecessary exposure of an individual or

revealing personal or
private information without an individual’s consent.
Elderly
·Fraud means that a person intentionally gives false information in order
to make money or gain advantage.
Unfortunately, elderly individuals are the most frequent targets of fraud
scams. Fraudsters target the elderly, as they may be lonely, willing to
listen and are more trusting than
younger individuals. Many fraud schemes against the elderly are
performed over the telephone, door-to-door or through advertisements.
Elderly
·Negligence is when a personal injury or property

damage is caused by your act or failure to act
when you have a duty to act.
Elderly
Rights of the Elderly

·Obtain adequate food, water, shelter, and healthcare
through provision of income, family, and community
support and self-help.
·Work and pursue other income-generating opportunities
with no barriers based on age.
Elderly
·Considerate and respectful treatment and care.
·Not be abused emotionally, sexually, financially, or
physically.
·Design their treatment or service plan, decide how their
services will be provided, and who will deliver those
services (including requesting a change of caregiver).
Elderly
·Privacy. The right to privacyconstitutes a social merit as it encourages the
explicitdiscussion of health-related problemsbetween clinicians and
patients. Privacyrequires physicians to keep confidential information that
patients provide or they obtain in their professional interaction with
patients.
·File complaint with agency.
Full information about his or her own state of health and about available
treatments
Elderly
·Confidential handling of their personal
information.
· Be treated fairly regardless of age, gender,
racial or ethnic background, disability, or
other status.
Elderly
• Access social and legal services to enhance capacity for
autonomy and provide protection and care.
• Exercise personal autonomy in health care decision-making
including the right to die with dignity by assenting to or
rejecting treatments designed to solely prolong life.
Attitudes in Dealing with the Elderly and Short
Personal Exchanges
01 A.CHATTING IN A FRIENDLY MANNER
Having rapport with any patient A.SHORT
is important o3
CAUSUAL]EXCHANGES
Empathy is also something
that builds rapport. Laugh when you can.
INQURING ABOUT THE Laughter really is the best
02
ELDERLY’S HEALTH medicine.
Sample guide questions:
1.May I ask if your home have safety hazards?
2.Can you manage the stairs, or would you do better
on one level?
3.Could you use help remembering what pills to take
and when?

Age is not a barrier to
effective communication; it
is the willingness to listen
that truly matters.
D. Effective Communication and Interview Techniques
01 LET THE PERSON KNOW YOU 02 APPLY PRINCIPLES OF

CARE THROUGH YOUR SENSITIVE LISTENING
Listen without interrupting, cutting the
• tone of voice person off, or “tuning out” what
• facial expressions is being said
• words ·Listen for MEANING. What is the real
problem?
• gestures o3
• ability to listen to criticism, complaints, sadness TAKE TIME TO BE
without disagreeing, INTERESTED IN THE THINGS
“correcting,” retaliating, or withdrawing THAT ARE RIGHT (POSITIVE
PARTS OF THEIR LIFE) AS WELL
AS TO TALK ABOUT THEIR
PROBLEMS
ACCOMMODATE
04 ACCOMMODATE 05 CHANGES IN HEARING
CHANGES IN VISION
Make sure that the person can read your
•
Provide more light so that the lips.
older person can see you If you need to talk louder, try to lower your
tone of voice.
Stay in front of the person
Check for earwax build-up.
where they can see you
Make sure hearing aides are IN and
batteries are fresh!

06 LOOK CAREFULLY AT THE EFFECTS OF

ENVIRONMENT
•
Is noise interfering with your
attempt to communicate?
Is the room light enough for
them to see you and read your
lips?
06 Are they afraid that someone else will hear

what they are saying, or that you will be
• interrupted? (e.g. Is their privacy being
respected?)
Assess the person’s level of personal comfort
Are they physically comfortable?
Are they distracted by hunger, thirst, pain, or
needing to use the toilet
What are they thinking or feeling? How might
that interfere?
Defining Gender
Gender in communication is the concept of how people

communicate differently based on their gender identity
and/or gender expression.
This includes the way people talk, the topics they discuss,
and the way they interact with one another. Gender
communication also includes nonverbal communication,
such as body language and gestures, and the messages
that are sent through clothing and other visual cues
Communication is essential for
fostering meaningful connections,
regardless of age or gender.
Performance Task
01 02 03 04
Divide the class into After each group has Once all the groups have Ask the class to
three groups. Ask each finished their list, have finished, have the class brainstorm ideas of how
group to come up with a them draw a chart on the discuss each example to better communicate
list of five examples of blank paper with two and talk about why they with people of different
different ways gender columns, one for gender think gender and age genders and ages.
and age can affect and one for age. Have play a role in Debrief the activity with
communication. each group write their communication. the class and ask them to
five examples on the explain what they
chart under the learned.
appropriate columns.
Thank You For Listening!
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TVL- H.E.

3. Good communication between the caregiver and patient is important to provide

A. Things you should do in order to accommodate

B. Rights of the Elderly

• How do you provide care to your grandparents

Geriatrics is the branch of healthcare that focuses on our unique needs as

B. Quality and Caring

·Invasion of privacy is unnecessary exposure of an individual or

Legal terms and definitions

·Negligence is when a personal injury or property

Rights of the Elderly

01 LET THE PERSON KNOW YOU 02 APPLY PRINCIPLES OF

06 LOOK CAREFULLY AT THE EFFECTS OF

06 Are they afraid that someone else will hear

Gender in communication is the concept of how people

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