INSTITUTE – University School of Business

DEPARTMENT – Management (M.B.A.)

Subject : Management Practices and Organizational Behavior
Subject Code : 22 BAT 603
Unit :1
Topic Name : Introduction to Management
Faculty Name : Dr . Bhaskara Srinivas

DISCOVER . LEARN . EMPOWER

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 Course Objective

COB No. Title

CO1 To give an exposure to students of the individual behavior in organizations.

To enable students to combine relevant information and appraise options for the
CO2 most optimal solution so that they will be able to envisage and control human
behaviour at work and improve organizational effectiveness.

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 Practices and
Organizational
Behavior
Course Outcome
CO Title Level
Number
CO1 To understand the concepts of individual and group Remember
behavior in an organizational set up.
 

CO2 To be able to apply leadership styles to lead diverse Understand

teams in a volatile business environment settings.
 

CO3 To analyze different alternatives while taking strategic Understand

decisions for organizational growth Will be covered in
this lecture
CO4 To evaluate how organizational change and culture Understand
contribute in sustainability of an organization
CO5 To develop conflict resolution and motivational strategies Understand
to retain high performing people in the organization.
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 Learning Objectives
1. Importance of Management Systems and
Processes
2. Components of a Management System
3. Types of Management Systems
4. Key Management Processes

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 Content

• Importance of Management Systems and

Processes
• Components of a Management System
• Types of Management Systems
• Key Management Processes

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1. Effective Organization: Management systems and processes help in organizing and
structuring the resources, activities, and tasks within an organization. They ensure
that every aspect of the organization is properly coordinated and aligned towards
achieving common goals.
2. Efficiency and Productivity: By establishing clear processes and guidelines,
management systems promote efficiency and productivity. They eliminate
redundancies, streamline workflows, and enhance resource allocation, resulting in
optimized operations.
3. Goal Achievement: Management systems provide a framework for setting and
achieving organizational goals. They help in defining objectives, developing action
plans, and monitoring progress towards targets, ensuring that the organization
stays on track.
4. Decision Making: Effective management systems facilitate decision-making
processes by providing relevant information, analyzing data, and offering decision-
making tools. This enables managers to make informed and timely decisions that
align with organizational objectives.
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1. Policies and Procedures: Policies and procedures define the rules,
guidelines, and protocols that govern the organization's operations. They
provide a framework for decision making, standardize processes, and
ensure consistency.
2. Organizational Structure: The organizational structure outlines the
hierarchy, reporting relationships, and division of labor within the
organization. It defines how authority and responsibilities are distributed
among individuals and departments.
3. Communication Channels: Effective communication channels facilitate the
flow of information within the organization. They ensure that relevant
information reaches the right individuals or departments in a timely
manner, enabling effective coordination and collaboration.
4. Performance Measurement: Performance measurement systems establish
criteria for evaluating individual and organizational performance. They
provide feedback on progress, identify areas for improvement, and
support performance management processes.
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 Types of Management Systems:
• Quality Management Systems: These systems focus on
maintaining and improving the quality of products,
services, and processes within the organization. Examples
include ISO 9001:2015 and Six Sigma.
• Environmental Management Systems: Environmental
management systems address the organization's impact on
the environment and promote sustainable practices.
Examples include ISO 14001:2015 and LEED certification.

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 Types of Management Systems:
• Health and Safety Management Systems: These systems
ensure a safe and healthy work environment for employees,
complying with relevant regulations and promoting employee
well-being. Examples include OHSAS 18001 and ISO 45001.
• Information Management Systems: Information management
systems handle the organization's data, information, and
knowledge. They support effective information sharing, data
security, and decision making. Examples include Enterprise
Resource Planning (ERP) systems and Customer Relationship
Management (CRM) systems.

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 Key Management Processes:

• Planning: The process of setting goals, defining strategies,

and developing action plans to achieve organizational
objectives.
• Organizing: The process of structuring resources, tasks, and
responsibilities to achieve organizational goals effectively.
• Leading: The process of influencing and motivating
employees to work towards the achievement of
organizational goals..

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 •Key Management Processes:

• Controlling: The process of monitoring performance,

comparing actual results with planned objectives, and
taking corrective actions when necessary.
• Decision Making: The process of selecting the best course
of action from available alternatives to achieve desired
outcomes.
• Communication: The process of exchanging information,
ideas, and instructions within the organization to facilitate
effective coordination and collaboration.

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 •Key Management Processes:

• Coordination: The process of synchronizing activities and

efforts across different individuals, departments, and
functions to ensure alignment towards common goals.
• Evaluation: The process of assessing the effectiveness and
efficiency of organizational processes, practices, and
performance

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 Summary of the Topic
• Management systems and processes are crucial for the effective
functioning of organizations. They ensure that resources are utilized
efficiently, goals are achieved, and performance is optimized. A
management system comprises various components, including
planning, organizing, leading, and controlling. Different types of
management systems, such as hierarchical, matrix, and networked
systems, cater to different organizational structures. Key management
processes include decision-making, communication, and coordination,
which enable managers to accomplish tasks and achieve desired
outcomes.

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 References
Books • Durai, P. (2015). Principles of Management, Text and Cases. New
Delhi: Pearson Education.
• Koontz, H. (2010). Essentials of Management. New Delhi: Tata
McGraw-Hill Education.
• Stoner, Freeman & Gilbert Jr. (2009). Management. New Delhi:
Prentice Hall.
• Weihrich, H. & Koontz, H. (2010). Management- A Global
Perspective: New Delhi: Tata McGraw-Hill Education.
Websites • https://www.preservearticles.com/
• https://www.yourarticlelibrary.com/

Video https://www.youtube.com/watch?v=jzpF4cOYiiM
Link https://www.youtube.com/watch?v=-XZ1poxYt84&t=15s 14
 Assessment Pattern
Components HT-1 HT-2 Assignment Surprise Test Business Quiz GD Forum Attendance Scaled
Marks

Max. Marks 10 10 6 4 4 4 2 40

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 THANK YOU

For queries you can reach me on Email:

bhaskara.e11372cumail.in

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