CLIENT CLOSURE

& REFLECTION
Outline
Introduction

Solution/Model Testing Plan, Evaluation & Outputs

Solution/Model Adjustments & Amendments

Data Visualization & Communication of Insights

Interpretation & Application in Comparison to Data Analysis Hypothesis

Conclusion, Recommendations & Next Steps for Client

Key Lessons Learnt

Personal Reflection
Introduction
At the outset, the proposed solution/model aimed to revolutionize
healthcare through the power of personalized care and remote monitoring at
Iris Healthcare.

The solution emphasized the enhancement of social media presence,

technological leverage, and staff training to address key gaps and challenges
within the healthcare sector.

This holistic approach was designed to establish Iris Healthcare as a

differentiating player in the market.
Solution/Model Testing Plan,
Evaluation & Outputs

The testing plan was executed through a rigorous and evidence-based

approach that combined observational study, business analytics, and
qualitative research methods.
Testing Plan at Iris Healthcare
By executing a systematic testing approach, we intend to validate the impact of the proposed solution on key metrics.

01 02 03

Customer Satisfaction Testing Process Efficiency Testing Employee Engagement Testing

04 05

Data-Driven Decision Making Accessibility Testing

Testing
Metrics and Criteria for Evaluation
The success of the proposed solution was measured using a set of well-defined metrics and criteria:

Customer Satisfaction
Measured through surveys and
feedback mechanisms

Data-Driven Decision Making Process Efficiency

Assessed through the effectiveness of Measured by assessing the
predictive analysis reduction in process cycle
time

Accessibility
Employee Engagement
Evaluated by measuring staff Evaluating the extent of improved
morale and motivation. accessibility to healthcare
services.
Highlighted Outputs and Results Achieved
The execution of the proposed solution yielded significant outputs and results:

Accessibility Employee Engagement

Gained insights into customer behavior, Staff engagement levels increased, leading to a
allowing for targeted interventions more motivated and satisfied workforce.

Process Efficiency
Resulted in improved care outcomes and
increased patient satisfaction.

Customer Satisfaction Enhanced Social Media Presence

Led to reduced process cycle times, decreased Leading to increased online engagement,
defects and errors, and improved regulatory customer interaction, and brand visibility.
compliance
Solution/Model Adjustments
& Amendments
Identification of Challenges and Limitations
Several challenges and limitations were identified that required adjustments and amendments to enhance its effectiveness.

Technological Challenges
The integration of remote patient monitoring technology and predictive
analysis tools posed challenges

Staff Adoption
Some staff members were initially resistant to the changes brought about by
the new technology

Data Quality
Ensuring the accuracy and reliability of data collected for predictive analysis
was a challenge
Iterative Process of Adjustments and Amendments

The implementation of the solution/model followed an iterative process of adjustments and amendments

Pilot Testing

Continuous Monitoring

Feedback Incorporation
Justification for Modifications Made
The modifications and adjustments made to the solution/model were justified based on the following factors

User Experience

Optimizing Outcomes

Adherence to Regulations
Data Visualization &
Communication of Insights
Analyzing Social Media Presence
There is a high correlation in increase amongst all aspects of Iris Healthcare's social media engagements, thus, leading to an enhanced social media presence

37%
Rise In Personalized Care Plans
There was an increase in the accuracy of personalized care plans, regardless of person, type of care needed or how soon such services was needed, this led to
better patient monitoring systems.

46%
Analyzing Patient Satisfaction
Regardless of the type of care plan administered, patients feedback for satisfaction revealed that majority of them where highly satisfied.

Dementia Care Personal Care Live-In Care Companionship

40

30

20

10

0
Not Satisfied Neutral Very Satisfied
Interpretation & Application
in Comparison to Data
Analysis Hypothesis
We set out with the hypothesis that "Implementing personalized care plans
and utilizing remote patient monitoring technology will lead to improved
care outcomes and increased patient satisfaction
Alignment with the Hypothesis
Our proposed solution/model has shown a strong alignment with the initial data analysis hypothesis.

Personalized care plans Remote patient monitoring

technology

Through the implementation, Through the implementation,

we have observed we have observed an increase in
improvements in care outcomes patient satisfaction.
and an increase in patient
satisfaction.
Unanticipated Insights and Deviations

Satisfaction Levels

Certain subgroups of patients

experienced even more
significant improvements in
their care outcomes and
satisfaction levels.
Fine-Tuning and Iteration

We can iteratively refine and fine-tune our solution/model.

This ongoing process ensures that we continue to adapt

and optimize our approach to deliver the best possible
outcomes for patients and the organization.
Conclusion,
Recommendations & Next
Steps for Client
Executive Summary
This project has yielded significant insights into enhancing the services and
operations of Iris Healthcare. By employing a comprehensive research
approach and leveraging business analytics methodologies, we have
identified key gaps and opportunities that can lead to transformative
changes within the organization.
Recommendations
Based on our findings, we propose the following recommendations to Iris Healthcare:

Enhance Social Media Engagement Invest in Staff Training

This will foster a sense of community, provide valuable health information, This will ensure that healthcare professionals are equipped
and showcase commitment to personalized care. to provide the highest quality care

Implement Personalized Care Plans Seek Excellence

This approach will lead to increased patient satisfaction and proactive This will set Iris Healthcare at the top and a bench mark for
intervention strategies. others to follow
Next Steps for the Client
Based on our findings, we propose the following recommendations to Iris Healthcare:

Pilot Testing Technology Integration Continuous Monitoring

and Evaluation
This will allow for fine-tuning Collaborate with IT experts to
and adjustments based on real- ensure seamless integration Regularly review the impact of
world feedback.
the implemented solutions
Client Feedback
Feedback

I am extremely pleased with the outcomes and insights generated through

the "Revolutionizing Healthcare" project. This endeavor has showcased
the dedication and expertise of addressing critical challenges and
harnessing innovative solutions to enhance our healthcare services.

The lessons learned from the project are invaluable. The emphasis on data
ethics, adaptability, patient-centricity, and leveraging technology for
accessibility aligns with our organizational ethos and paves the way for
future endeavors.

Chief Medical Officer

Iris Health Care
Key Lessons
Learnt
Several valuable lessons were identified that provide insights for future
projects and contribute to our understanding of successful
implementation in the healthcare industry.
Key Lessons Learnt

Incorporating Data Ethics Agile Adaptation to

and Protection Changing Dynamics

Leveraging Technology Patient-Centric Approach

Areas of Improvement for Future Projects

Enhanced Data Collection and Quality Assurance

Comprehensive Change Management

Importance of Adaptability and Flexibility

Personal
Reflection
Personal Reflection

Description Analysis
The project involved implementation The iterative approach ensured that the
strategies to enhance patient solutions were tailored to meet real-
outcomes world challenges.

Feelings Conclusion
There was also a sense of responsibility The insights gained will undoubtedly
to deliver results that align with Iris shape my approach and commitment to
Health Care's values and objectives. delivering meaningful change.

Evaluation Action Plan

The positive outcomes observed in I intend to continue honing my skills in
terms of improved patient outcomes and remain updated on technological
and process efficiency were highly advancements in the field.
gratifying.
THANK
YOU!