EMEA - Address Process Optimization - Informatica

Problem Solution Result

Benefits:
Rewrite the procedure to
Address Interface process optimize the process. Reduction in execution
is running longer than time by 7 hours.
Expected Benefits: Estimated effort saving 80
expected. Currently
1. Reduction in hours.
running for 10 hours and
execution time by 7 hours.
We will be working on
optimizing the process to 2. Reduction in terms Ticket elimination due to
reduce the execution time of number of long running process – 40
significantly. update/delete records.

Copyright © 2020 Accenture. All rights reserved. 1

CA - Account & Address Process Optimization - Informatica

Problem Solution Result

Benefits:
1. Reduction in execution
Account & Address time by 7 hours.
Interface process was 2. Reduction in terms of
running 15 hours which is Revamped the logic to number of update/delete
longer than expected. optimize the process. records.
Process Optimization will
avoid any job failures. 3.Ticket Elimination due to
long running process - 50

Copyright © 2020 Accenture. All rights reserved. 2

SPLUNK for SFTP New

Problem Solution Result

In order to identify if a file

has been posted by Benefits: Effort Savings of
Qpharma team, Splunk 600 hours per year.
Tracking QPharma file
has now been
availability on SFTP server
implemented, which can
manually
notify the support team if
the required file has come
in

Copyright © 2020 Accenture. All rights reserved. 3

SPLUNK for Alignment Reports
Problem
Alignment system enables
Sales/Medical Representatives in
InterAct to share the digital
content of the products to Health
Care Professionals. This data for
alignment system is consumed by
batch integration of multiple
business critical Informatica jobs.
Delays in critical reports due to
jobs not triggering on time
resulted in inflow of tickets and
manual monitoring of jobs.
There was no consolidated
reporting for data provisioning
and reconciliation.
Copyright © 2020 Accenture. All rights reserved.
Solution
Splunk real time
consolidated dashboard
was developed to capture
the runtime duration and
status of all the alignment
informatica jobs.
The long running jobs
were highlighted in case
where they exceeded the
threshold.
Email notifications of job
results to alert the support
team to avoid delays in
sending critical business
reports.
4
New
Result
Benefits:
1. Reduced delays in e-
detailing reports shared by
Medical Representatives
to HCPs.
2. Effort Savings of 160
hours per year.
3. Manual Monitoring
eliminated
4. Improved turn around
time for ticket resolution.