ORGANIZATION

AND MANAGEMENT
GRADE 11
Lesson 1
Definition and
Functions of
Management

Lesson 2
Evolution is usually defined as
slow stages of growth and
development starting from simple
to more complex forms.
Scientific Management Theory

This management theory makes use

of the step by step, scientific methods
for finding the single best way of
doing a job.
FREDERICK W. TAYLOR
(1856-1915)
Knownas the father of scientific
management.
 TAYLOR’S SCIENTIFC
MANAGEMENT PRINCIPLES
1. Develop science for each element of an
individual’s work to replace the old rule of
thumb method;
2. Scientifically select and then train, teach and
develop the workers;
3. Heartily cooperate with workers so as to
ensure that all work is done in accordance with
the principles of science that has been
developed; and
4. Divide work and responsibility almost
equally between management and workers.
2. Scientifically select and then train, teach and
develop the workers;
3. Heartily cooperate with workers so as to
ensure that all work is done in accordance with
the principles of science that has been
developed; and
4. Divide work and responsibility almost
equally between management and workers.
GENERAL ADMINISTRATIVE THEORY
Concentrates on the manager’s functions
and what makes up good management
practice or implementation.
Henry Fayol (1841-1925)
Max Weber (1864-1920)
FAYOL’S 19 TH
CENTURY WRITING
Concerned with managerial activities which
he based on his actual experience as a
managing director in big coal mining
company.
TOTAL QUALITY MANAGEMENT
is a management philosophy that
focuses on the satisfaction of
customers, their needs and
expectations.
TOTAL QUALITY
MANAGEMENT EXPERTS
EDWARDS DEMING (1900-1993)
JOSEPH M. JURAN (1904-2008)
They introduced this customer oriented
idea in 1950’s.
ORGANIZATIONAL BEHAVIOR
(OB) APPROACH
Involves the study of the conduct ,
demeanor , or action of people at work.
Research on behavior helps managers
carry out their functions (leading, team
building, resolving conflict and others).
ORGANIZATIONAL BEHAVIOR
(OB) APPROACH early supporters
Robert Owe
Mary Parker Follet
Hugo Munsterberg and
Chester Bernard.
Post Test
1. Who is considered as the father of
scientific management?
2. What is the main concern of Henri Fayol’s
Management Theory.
3. What do the acronym TQM and OB stand
for?