REQUEST

EMAIL
Member 1
 Table of Contents
Request Email

Definition of Request Email

Tips on Writing a Request Email

Sample Request Email

Making More Than 1 Request in an Email

REQUEST EMAIL?
It is essential that you explain what you want
clearly and ask them in the right way when you
are doing a business with someone.

You will increase the probability of the person

receiving it saying no, becoming
angry/annoyed with you or being confused if
you did not do so.

Fortunately, writing a good and effective formal

email of request is easy to do when you
understand what makes a good one and why.
Tips on Writing Request Email
1. Organise the letter clearly into:
• The reason for writing
• The nature of the problem
• The outcome you would like
• An apology for the inconvenience

2. Do not go into too much personal detail

when explaining the problem, as this is a
formal situation with a person you do not know
well.
Tips on Writing Request Email
3. To make polite requests use the phrase

I would be grateful if you could …

4. Using nouns instead of verbs can make your writing

sound more formal. For example, instead of

My circumstances have changed, say There has been

a change in my circumstances.
Tips on Writing Request Email
5. To sign off, you could :

Use Yours sincerely, if you know the

person's name

And use Yours faithfully, if you do not

know the person’s name
Here we can see some examples of
requests with could you and
would you. Note the different levels of
politeness:
Adverbs such as also and therefore can be inserted
into a request as follows:

• I would also be grateful if you could send me … .

• I would therefore be grateful if you could send
me … .
• Could you therefore please send me … ?
• Could you therefore send me … ?
 Sample of Request Email
Dear Ms Leitman,

I am writing to request your help following a change in my circumstances.

As you know, I am enrolled on the Basic Spanish course at your college, which starts in September. However,
due to unforeseen family events, I have had to leave the country for a while to assist my parents in Hong Kong.
At present it is not clear when I will be able to return and unfortunately I will not be able to start the course as
planned.
I would like to request a refund for the course fees already paid. I apologise for the short notice and for any
inconvenience caused. In the event that a refund is not possible, I would be grateful if you could postpone my
enrolment until my return.
Thank you in advance for your help and I hope to be able to update you on the situation soon.

Yours sincerely,
Kaldip Singh
 Making More Than One
Request In a Letter / Email
If you make two requests in a letter or email, the second request
should include the word also, as we can see here:
Dear Mr Smith
I recently saw an advertisement for your new range of kitchen equipment.
I own a small retail shop selling household goods and am interested in buying some of your new
products. Could you therefore please send me your price list? [first request]
I would also be grateful if you could include details of delivery and postage. [second request, with also]
Thank you in advance.
Best regards
Class Activity
• Think of a problem that you just faced recently.
• In 1 minute, present the problem in class.
Thank You !
Prepared by Nur Ain Farhana Binti Anuar ☺