Democratizing Claims

Data
We believe that democratizing claims data is crucial to providing better
collaboration and knowledge sharing. By improving efficiency in handling
claims, we can reduce processing time and build trust and loyalty, leading to
higher customer lifetime value.

Join us on this journey to enhance the customer experience.

PS by Prasant Sahay
Claims Sources for Democratizing Claims

Guidance Sources Claims Sources for Unilever's Products Claims Sources for Competitor's
Products

Source 1 Source 2 Source 3

Source 4 Source 5 Source 6

Challenges and Learnings

Challenges Learnings
Finding data sources and extracting data from the sources has We have come across various sources of product claims,
been challenging but not impossible. including those from our competitors. Understanding how these
claims are managed in Unilever has been enlightening.
Dashboard Preview
Our data dashboard is an information hub that provides insights into our claims
data. Designed to be user-friendly, it includes charts and graphs that clearly
display the data.
Benefits of Democratizing Claims Data
1 Improved Collaboration 2 Informed Decision-Making 3 Increase In Productivity

Ability to easily share data leads to Access to data helps in creating Easy access to claims data means
improved collaboration and informed decisions regarding faster and more efficient processes,
problem-solving. claims. leading to increased productivity.
The Future of Claims Management

Artificial Intelligence Web Development Communication

We believe that AI can help us process and Improved web development can help us Advanced communication technology can
analyze claims data faster and more create more user-friendly and flexible data help us collaborate more effectively across
accurately. dashboards. teams and locations.