“Total quality strategies:

A Global View
STRATEGIES:
oPlans
oApproaches
oMethods
oSystems
oPrograms
oTechniques
oStructures
 STRATEGIES = “How to do things
right?”
 The opposite of which is “What
the right things are to do?” –
which are VALUES and
PRINCIPLES or THEORIES.
 While STRATEGIES are actual,
VALUES and PRINCIPLES are ideal.
 QUALITY:
oExcellence
oSuperiority
oClass
 TOTAL:
oFull
oOverall
oComplete
oComprehensive
 For STRATEGIES to be
QUALITATIVE and COMPLETE,
the principles of INTEGRATION,
WHOLENESS, and BALANCE
should be applied.
 “the WHOLEness in me:
Bringing Out the Best in Me by
Bringing Out the Best in Others”

A Course on Becoming One Whole Integral Person and Delivering

Better Results
WHY ARE YOU WORKING? (What is your idea or
understanding of Work?)
o To provide for my needs (Survival)
o Material/Financial Convenience
o Social Reality (to be in-the-society)
o To get what I want (Success)
 Working for a Living: The world acting upon you.
 Work becomes a Stressor.
 A DEEPER MEANING OF WORK:
o CREATION (derived from the “first work” done)
 Create something out of your potentials
 Create something out of people’s potentials
(empowerment)
 Create a “Better World” (Results)
 Create a “Better Life” (Relationship and Meaning)
o A Source of HAPPINESS
o A Source of HUMAN DIGNITY
 Working for Meaning: You acting on the World.
 Work becomes a Stress Reliever.
 USUAL REASONS WHY WORK BECOMES
HEAVY AND STRESSFUL:
o RESULTS without RELATIONSHIP
o ACTION without INTER-ACTION
o WORKING FOR A LIVING without WORKING FOR A
MEANINGFUL LIFE
o COMPETENCY DEVELOPMENT without CHARACTER
BUILDING
o KNOWING HOW TO DO THINGS RIGHT without KNOWING
WHAT THE RIGHT THINGS ARE TO DO
o DISCIPLINE without DIRECTION
o FOLLOWERSHIP without LEADERSHIP
 The danger of living an IMBALANCED or a
BROKEN LIFE.

What we DO is just a product of what we ARE.

The WORLD OUTSIDE US is just a product of

the WORLD INSIDE US.
4 LEVELS OF WORK CONSCIOUSNESS:
oWork to SURVIVE
oWork to LIVE
oWork to SUCCEED
oWork to be SIGNIFICANT

(Put First Things First)

 The Danger of
living a
“FRAGMENTED LIFE”
or an
“IMBALANCED LIFE”

To run or fly without a balance is dangerous.

BIBLICAL FOUNDATION:
 Mahatma Gandhi:

“You are one indivisible whole, you

cannot be good in one department
of life while attempting to be bad in
another department.”
 MATHEW 19:6:
“What God has put
together, let no man
separate.”
3 Components of Life needing
Balance:
What to DO?
What to HAVE?
What to BECOME?
3 Favors You can Do to
Yourself:
Observe Yourself.
Discover Yourself.
Surpass Yourself.
This Course is not just Enhancing One’s
Work Potentials; it is
Enhancing One’s Full Human
Potentials.
It is not just COMPETNECY
DEVELOPMENT; it is CHRACTER
BUILDING.
Life is not just KNOWING HOW TO DO THINGS
RIGHT; it is KNOWING WHAT THE RIGHT
THINGS ARE TO DO.
Not all law-abiding people are loving people.
You may be RIGHT, but you may not be NICE.
On the other hand, you may be NICE, but you
may not be RIGHT.
 In the Workplace, we have become too heavy into
Systems, Structures, and Protocols; but we have
become too light in Human Relations and
Communication.
People are not just people of IDEAS; they are people
of FEELINGS.
People are not people of ACTIONS; they are people
of INTER-ACTIONS.
People are not just FUNCTIONAL; they are
RELATIONAL.
 Humans have become too busy working to
improve the World Outside Us; but less effort
and time are exerted and spent to improve
the World Inside Us.
The world outside us is just a product of the
world inside us.
What we are in the outside is just a
manifestation of what we are in the inside.
LIFE is an INTEGRATION among:
RESULTS
 ACTIONS
 ATTITUDE
THINKING
 INTEGRATION is more than
COMBINATION;
it is OVERLAPPING of the different
components of life.
What people see in us are the RESULTS that
we produce or deliver.
Our RESULTS are just a product of our
ACTIONS.
Our ACTIONS are just products of our
ATTITUDE.
Our ATTITUDE is just a product of our
THINKING.
 “Your life is going to follow your
thoughts.”
“What you think about comes
about.”
“You are what you think you are.”
“You become what you think.”
 THIS ACTIVITY
is all about
CHANGING
OUR CIRCUMSTANCES
AND
RESULTS IN LIFE.
“Everybody wants change but nobody
wants to change.”

“Insanity is expecting better results but

continuing to do the same thing.”

“Genuine change is not outside-in, it is

inside-out.”
 Formula of Change:

“CHANGE YOUR
THINKING AND YOU
CHANGE YOUR
RESULTLS.”
( (Good Thinking = Good Results))
 “the power of integrity”
(on becoming one whole complete integral person)

The Beauty and Power of

Unity and Wholeness
“organizational teamwork
comes from personal
teamness.”
WHAT is “personal teamness”?

PERSOLAL TEAMNESS IS
BEING ONE WHOLE
INTEGRAL PERSON.
The Power of Integrity
power of integrity

Be a one whole
complete person.
Be a person of
integrity.
 3 dimensions of life that we
need to integrate:

Head
(Cognitive)

Hand Heart
(Active) (Affective)
 A ‘fragmented life” is when your
reason functions without emotion;
when you respond to your emotion
without reason;
and when your actions do not get
instructions from your reason and
without compassion.
 INTEGRATION, not FRAGMENTATION
“Educating the mind without educating the heart is no education at
all.” (Aristotle)
“The only difference between a dreamer and an achiever is action.”
Your mind knows what to say; your heart knows how to say it.
Your mind tells you to follow the law; your heart tells you to obey
the law with love.
Man reads the mind; God sees the heart.
What your head and your hand can do can be admirable; what
your heart does can be inspiring.
PRINCIPLE OF COMPLEMENTARITY
(One will not suffice without the other.)
COMPETENCE and CHARACTER
DISCIPLINE and DIRECTION
LAW and LOVE
RESULT and RELATIONSHIP
EFFICIENCY and EFFECTIVENESS
FIRMNESS and GOODNESS
URGENCY and IMPORTANCE
SUCCESS and SIGNIFICANCE
 A well-balanced life is enjoying the
TECHNOLOGY of today without forgetting
the VALUES of yesterday.
It is producing faster RESULTS without
disregarding RELATIONSHIP.
It is following the LAW with LOVE.
It is falling in love without falling.