UNIT 1:

INFORMATION
TECHNOLOGY IN A
BUSINESS
BUSINESS AND INFORMATION
TECHNOLOGY
 IN THIS MODERN WORLD, IT IS ESSENTIAL FOR A
BUSINESS ORGANIZATION TO INTEGRATE IT IN THEIR
DAILY BUSINESS ACTIVITIES
 BUSINESS ORGANIZATION AS SYSTEM
BUSINESS CONCEPTS
 BUSINESS FOCUSES NOT ONLY ON TRADE BUT ALSO ON
PRODUCTION, DISTRIBUTION, AND THE SALE OF GOODS AND
SERVICES
INFORMATION TECHNOLOGY
AND ITS DISCIPLINE
 IT COMPRISES A WIDE RANGE OF HARDWARE AND SOFTWARE SOLUTIONS
THAT SUPPORT ORGANIZATIONS AND EVALUATE DATA THAT HELP THEM
ACCOMPLISH THEIR TARGETS
 IT ALSO DESCRIBES TECHNOLOGY-BASED WORKFLOW PROCESSES THAT
ENHANCE THE PROFICIENCY OF AN ORGANIZATION TO PROVIDE SERVICES
THAT PRODUCE PROFITS
 ONE OF THE MAIN COMPONENTS OF INFORMATION TECHNOLOGY IS THE USE
OF AN ELECTRONIC DEVICE KNOWN AS COMPUTER, WHICH ALLOWS USERS TO
INPUT DATA, PROCESS THEM INTO INFORMATION, AND STORE THEM FOR
LATER USE
MODERN INFORMATION
TECHNOLOGY
 INFORMATION TECHNOLOGY IS DEFINED AS THE STUDY AND APPLICATION OF
COMPUTERS, NETWORK, AND TELECOMMUNICATIONS THAT STORE,
MANIPULATE, RETRIEVE, MANAGE, AND SEND INFORMATION. IT INCLUDES A
COMBINATION OF SOFTWARE AND HARDWARE RESOURCES THAT ARE USED
TOGETHER TO PERFORM VARIOUS FUNCTIONS THAT PEOPLE NEED IN THEIR
EVERYDAY LIFE
 INFORMATION TECHNOLOGY IS USED TO SUPPORT THE BUSINESS ACTIVITIES
OF AN ORGANIZATION TO INCREASE ITS PROFITS AD IMPROVE ITS SERVICE
QUALITY
 THE INTEGRATION OF ADVANCED IT TOOLS INTO A BUSINESS MAKES IT MORE
COMPETITIVE (EX. QUEUE MANAGEMENT SYSTEM)
BUSINESS IN INFORMATION
ERA
 MOST BUSINESSES ESTABLISHED IN THE INFORMATION ERA
(DIGITAL AGE) MOSTLY DEPEND ON THE USE OF ADVANCED
TECHNOLOGIES
 TODAY, PEOPLE ARE LARGELY DEPENDENT ON THE TECHNOLOGY.
THE EVOLUTION OF THE IT INDUSTRY, COMBINED WITH
ADVANCEMENTS IN TECHNOLOGY, HAS MADE IT POSSIBLE FOR
PEOPLE TO SIMPLY DO BUSINESS IN REAL TIME
BUSINESS ENVIRONMENT IN
THE INFORMATION AGE
 THE INFORMATION AGE ENABLES BUSINESSES TO
COMPETE IN A MARKETPLACE THAT IS COMPLEX,
GLOBAL, AND CUSTOMER FOCUSED
 FOR A BUSINESS TO BE SUCCESSFUL IN A GREATER
MARKET, IT MUST TAKE THE CHALLENGE AND BE
AWARE OF THE VARIOUS FACTORS OF THE MODERN
BUSINESS ENVIRONMENT
 BUSINESSES MUST LEARN HOW TO ADAPT EASILY TO
THE CHANGES IN THE MARKET AS QUICKLY AS POSSIBLE
BUSINESSES THAT ARE
POPULAR IN THE DIGITAL
AGE
CALL CENTERS – IS A UNIFIED TYPE OF COMPANY THAT HANDLES

INBOUND AND OUTBOUND CALLS FROM CURRENT AND
POTENTIAL CUSTOMERS. A CALL CENTER AGENT REFERS TO A
PERSON WHO HANDLES INCOMING OR OUTGOING CUSTOMER
CALLS FOR A CERTAIN BUSINESS
 BANKING (ONLINE BANKING AND MOBILE BANKING) - SERVICES
TRADITIONALLY OFFERED IN LOCAL BANKS ARE ALSO OFFERED
IN ONLINE BANKING
THE CHANGING ROLE OF IT
IN BUSINESS
 INFORMATION TECHNOLOGY IS ABOUT TELECOMMUNICATION NETWORKS
(HARDWARE AND SOFTWARE)
 IT FACILITATES THE STORAGE, DISTRIBUTION, RETRIEVAL, MANAGEMENT,
MANIPULATION, SHARING, ACQUISITION, COLLECTION, DELIVERY AND EVEN
PROCESSING OF INFORMATION AND OTHER DIGITAL CONTENT
 TECHNOLOGICAL TOOLS AND APPLICATIONS SUCH AS COMPUTER-ASSISTED
DESIGN (CAD), OFFICE APPLICATION TOOLS (WORD PROCESSORS,
SPREADSHEETS, AND PRESENTATION SOFTWARE), PROGRAMMING SOFTWARE,
DATABASE TECHNOLOGY, AND THE LIKE, IMPROVE BUSINESS PRODUCTIVITY
 IT TOOLS ARE USED FOR MONITORING PURPOSES IN VARIOUS
AREAS OF BUSINESS ORGANIZATIONS. THE MAIN REASON FOR
THIS IS TO ENSURE THAT ALL RESOURCES ARE BEING UTILIZED
EFFICIENTLY
 BUSINESS PERFORMANCE MANAGEMENT WAS DEVELOPED AS A
MONITORING METHOD THAT MOST BUSINESSES USE TO ACHIEVE
THEIR GOALS. IT REFERS TO A MANAGEMENT CULTURE THAT
HELPS BUSINESSES OPTIMIZE THEIR PERFORMANCE BY
EVALUATING AND ANALYZING VARIOUS PROCESSES USING
SOFTWARE APPLICATIONS, SUCJ AS ONLINE ANALYTICAL
PROCESSING (OLAP) AND EXECUTIVE INFORMATION SYSTEMS
(EIS)
ROLE OF INFORMATION
TECHNOLOGY IN OTHER
FIELDS
EDUCATION
 EDUCATION – EDUCATIONAL TECHNOLOGY IS WIDELY USED TO SUPPORT TEACHING
AND LEARNING. HOWEVER, DESPITE THE WIDE COVERAGE OF EDUCATIONAL
TECHNOLOGY IN TERMS OF FORMS AND PURPOSES, ESTABLISHING IT IN A
CLASSROOM SETTING CAN BE COSTLY
 EXAMPLES OF EMERGING EDUCATIONAL TECHNOLOGIES:
 GLOGSTER EDU – STUDENTS CAN USE THIS TOOL TO PRESENT THEIR RESEARCH CREATIVELY.
IT ALLOWS STUDENTS TO CREATE UNIQUE PROJECTS OR RESEARCH PRESENTATIONS
 MENTIMETER – THIS WEBSITE INCREASES THE PARTICIPATION OF STUDENTS IN THE
CLASSROOM. IT ALLOWS TEACHERS TO PREPARE EXERCISE QUESTIONS ONLINE AND ASK
STUDENTS TO ANSWER VIRTUALLY
 ELECTRONIC LEARNING ORGANIZER – THIS IS A CLOUD-BASED TECHNOLOGY THAT HELPS
LANGUAGE TEACHERS PRODUCE ACTIVITIES FOR THEIR STUDENTS IN THE FORM OF DIGITAL
LEARNING OBJECTS
 CONSTANT THERAPY – THIS IS A MOBILE APP-BASED EDUCATIONAL TECHNOLOGY FOR
STUDENTS WITH SPECIAL NEEDS
LEARNING MANAGEMENT
SYSTEM
 THESE SYSTEMS ARE POWERFUL ONLINE APPLICATIONS
CONTAINING DESIGNED AND DEVELOPED COURSES FOR
STUDENTS
 THROUGH THEM, EDUCATORS CAN PREPARE ONLINE
ASSESSMENTS SUCH AS QUIZZES, ASSIGNMENTS, AND
DISCUSSIONS
HEALTH
 PATIENT RECORD MANAGEMENT SYSTEM
 CAT AND MRI
INFORMATION TECHNOLOGY
CAREER OPPORTUNITIES
 IT SPECIALISTS MANAGE AND MAINTAIN TECHNOLOGY PRODUCTS BUT THEY
ARE NOT LIMITED TO TECHNOLOGY COMPANIES
 IT SPECIALISTS WORK WITH SERVICES RELATED TO SOFTWARE, HARDWARE,
DATABASES, AND NETWORKS, PROVIDE TECHNICAL SUPPORT TO BUSINESSES,
AND TRAIN NON-TECHNICAL WORKERS ON THE BUSINESS’ INFORMATION
SYSTEMS
 HELP DESK TECHNICIAN JOBS
 TECHNICAL SUPPORT ANALYST
UNIT 2:
INTRODUCTION TO
INFORMATION
SYSTEM
INFORMATION SYSTEMS AND
THEIR CAPABILITIES
 IN THE DIGITAL AGE, AN INFORMATION SYSTEM IS USED BY
PEOPLE AND BUSINESS ORGANIZATIONS FOR THE IMPROVEMENT
OF PROCESSES AND OPERATIONS TO MAKE THINGS SIMPLER AND
EASIER
 INFORMATION SYSTEM IS A COMBINED SET OF MODULES FOR
GATHERING, PROCESSING, AND STORING OF DATA AND FOR
DELIVERING OF INFORMATION AND DIGITAL PRODUCTS
DATA VS INFORMATION
 DATA REFER TO RAW, UNORGANIZED, AND UNPROCESSED
FACTS. DATA CAN BE IN THE FORM OF A NUMBER,
ALPHABETS, DATE, MEASUREMENT, AND EVEN STATEMENT
 INFORMATION IS POPULARLY DESCRIBED AS REFINED,
STRUCTURED, AND ORGANIZED DATA. A PROCESS IS
REQUIRED TO TRANSFORM DATA INTO INFORMATION
 THE COLLECTION OF DATA FOR WHATEVER REASON
SHOULD ALWAYS HAVE A CLEAR PURPOSE AND PLAN FOR
THEIR USE
THINGS TO CONSIDER WHEN
GATHERING DATA
 INDICATORS MUST BE CLEARLY DEFINED TO MEASURE EFFECTIVE
PERFORMANCE
 COLLECTED DATA MUST BE COMPLETE, RELEVANT, RELIABLE, AND ACCURATE
 COLLECTED DATA MUST BE GATHERED ON TIME
 DATA MUST BE CONVERTIBLE INTO INFORMATION THAT IS NEEDED
 DATA MUST BE ENTERED INTO THE COMPUTER SYSTEM
 INFORMATION MUST BE ANALYZED USING APPROPRIATE TECHNOLOGICAL
TOLLS AND ALLOW FOR PROPER INTERPRETATION
SYSTEM
 CAN BE DEFINED AS A COLLECTION OF PARTS THAT INTERACT, INTERCONNECT,
AND WORK TOGETHER TO ACCOMPLISH A CERTAIN OBJECTIVES
 A SUBSYSTEM IS A PART OF A WHOLE SYSTEM THAT HAS ITS OWN AREA OF
IMMEDIATE FOCUS
 NATURAL SYSTEMS - THESE SYSTEMS ARE MADE BY NATURE
 MAN-MADE SYSTEMS – THESE SYSTEMS ARE DESIGNED, DEVELOPED AND
IMPLEMENTED BY HUMAN BEINGS
 COMPUTER SYSTEM – TAKES INPUT AND PROCESSES THEM TO CREATE
OUTPUTS
INPUT
 THE FUNDAMENTAL IDEA OF A COMPUTER SYSTEM IS
THAT IN EVERY INPUT, THERE IS AN EXPECTED OUTPUT
 USERS ARE REQUIRED TO INPUT DATA INTO A SPECIFIC
PROGRAM OR COMPUTER SYSTEM USING INPUT
DEVICES SUCH AS A KEYBOARD, MOUSE, SCANNER, AND
SO ON
PROCESS
 EVERY COMPUTER HAS A MICROPROCESSOR. THE
CENTRAL PROCESSING UNIT OR THE CPU IS CONSIDERED
THE BRAIN OF A COMPUTER AND THE ONE RESPONSIBLE
FOR CONTROLLING ALL ACTIVITIES AND HANDLING
INPUT/OUTPUT OPERATIONS WITHIN A COMPUTER
SYSTEM. DATA INPUTTED INTO A SYSTEM IS PROCESSED
BY THE CPU
OUTPUT
 THE OUTPUT IS THE RESULT ATER DATA PROCESSING. IT
IS USUALLY PRESENTED EXTERNALLY FROM THE
COMPUTER SYSTEM. THE OUTPUT CAN BE PRESENTED
USING AN OUTPUT DEVICE. OUTPUT DEVICES INCLUDE
PRINTERS, MONITORS, AND SPEAKERS
STORAGE
 STORAGE DEVICES HELP USERS KEEP DATA, INFORMATION, AND
INSTRUCTIONS FROM SPECIFIC PROGRAMS.
 STORAGE DEVICES ARE DIVIDED INTO TWO TYPES:
 PRIMARY STORAGE DEVICE (RAM AND ROM) – INTERNAL
MEMORIES LOCATED INSIDE THE CPU WHICH CAN BE EASILY
ACCESSED BY THE PROCESSOR ANYTIME
 SECONDARY STORAGE DEVICE – KNOWN AS ALTERNATIVE
STORAGE. IT ALLOWS USERS TO STORE DATA, INFORMATION,
FILES AND PROGRAMS TEMPORARILY FOR FUTURE USE
INTRODUCING INFORMATION
SYSTEMS
 AN INFORMATION SYSTEM (IS) IS A MAN-MADE SYSTEM
THAT COLLECTS, STORES, RETRIEVES, PROCESSES,
MANAGES, DISSEMINATES, AND ANALYZES
INFORMATION NEEDED TO FACILITATE A BUSINESS
ORGANIZATION’S OPERATIONAL FUNCTIONS AND
SUPPORT ITS MANAGEMENT IN MAKING DECISIONS
 MASTER DATA ARE RELATIVELY PERMANENT DATA THAT
ARE STORED IN THE IS FOR A LONG TIME
2 TYPES OF UPDATES THAT CAN BE
MADE IN THE MASTER DATA OF AN IS
 INFORMATION PROCESSING – REFERS TO THE DATA PROCESSING
FUNCTIONS THAT ARE COMMONLY RELATED TO INTERNAL
OPERATIONS (E.G., MANUFACTURING) AND ECONOMIC AND
FINANCIAL ACTIVITIES
 DATA MAINTENANCE – REFERS TO A SYSTEM’S FUNCTIONAL
ACTIVITIES SUCH AS ADDING, SAVING, DELETING, UPDATING,
RETRIEVING, AND EDITING DATA FROM THE MASTER DATA
3 LOGICAL COMPONENTS OF A BUSINESS
PROCESS WITHIN THE SCOPE OF AN IS
 INFORMATION PROCESS – REFERS TO A PORTION OF AN IS CLOSELY
RELATED TO A SPECIFIED BUSINESS PROCESS
 OPERATION PROCESS – REFERS TO A MAN-MADE IS THAT CONSISTS OF
PEOPLE, POLICIES, PROCEDURES, AND EQUIPMENT WHOSE MAIN OBJECTIVE
IS TO ACCOMPLISH A CERTAIN GOAL OF A PARTICULAR BUSINESS
ORGANIZATION
 MANAGEMENT PROCESS – REFERS TO A MAN-MADE IS THAT CONSISTS OF
PEOPLE, POLICIES, PROCEDURES, AND EQUIPMENT WHOSE MAIN OBJECTIVE
IS TO PLAN, MANAGE, AND CONTROL THE OVERALL OPERATIONS OF A
BUSINESS ORGANIZATION
DIFFERENCE BETWEEN INFORMATION
TECHNOLOGY AND INFORMATION SYSTEM
 IT REFERS TO ANY TECHNOLOGICAL OR COMPUTER-BASED
TOOL PRIMARILY USED FOR SUPPORTING THE NEEDS OF
BUSINESS ORGANIZATIONS. ON THE OTHER HAND, AN IS
COLLECTS, STORES, RETRIEVES, PROCESSES, MANAGES,
DISSEMINATES, AND ANALYZES INFORMATION NEEDED TO
FACILITATE BUSINESS ORGANIZATIONS’ OPERATIONAL
FUNCTIONS AND SUPPORT MANAGEMENT IN MAKING
DECISIONS
CAPABILITIES OF AN
INFORMATION SYSTEM
 PROCESSING TRANSACTIONS QUICKLY AND PRECISELY
 MANAGING LARGE-CAPABILITY STORAGE AND FAST AND EASY ACCESS STORAGE
 EFFICIENTLY COMMUNICATING THROUGH A NETWORK
 EASING INFORMATION OVERLOAD FOR USERS
 SUPPORTING DECISION-MAKING
 SERVING AS A COMPETITIVE WEAPON AGAINST COMPETITORS
 UNITING AN ORGANIZATION THROUGH THE COORDINATION OF ITS BIG AND SMALL GROUPS
 STRENGTHENING ORGANIZATIONAL MEMORY AND LEARNING AND EXPLORING NEW
THINGS
 DETERMINING THE PROCESS OF SEPARATING PRODUCTS AND SERVICES
 AUTOMATING BUSINESS PROCESSES
COMPUTER-BASED
INFORMATION SYSTEM
 IS THESE DAYS ARE MOSTLY COMPUTER-BASED. THESE CBISs USE BOTH COMPUTER
AND TELECOMMUNICATIONS TECHNOLOGY TO PERFORM CERTAIN TASKS
 THE BASIC COMPONENTS OF CBISs ARE AS FOLLOWS:
 HARDWARE - CONSISTS OF THE SYSTEM’S PHYSICAL DEVICES
 SOFTWARE - REFERS TO THE SET OF COMPUTER PROGRAMS THAT CONTROL THE OVERALL
OPERATION OF THE COMPUTER SYSTEM
 COMPUTER SOFTWARE AND ITS TYPES
 SYSTEM SOFTWARE
 APPLICATION SOFTWARE
 DATABASE
 NETWORKS
 PROCEDURES
 PEOPLE
OTHERE COMPUTER-BASED IS
COMPONENTS
 TELECOMMUNICATIONS
 INTERNET
 WORLD WIDE WEB
OTHER TYPES OF IS
 TRANSACTION PROCESSING SYSTEMS
 AKA REAL-TIME PROCESSING SYSTEM
 IT CAPTURES, STORES, CLASSIFIES, MAINTAINS, UPDATES, AND RETRIEVES
TRANSACTION DATA FOR RECORD KEEPING AND INPUTTING DATA TO OTHER TYPES
OF CBISs
 IN A TPS, THERE IS NO DELAY IN BATCH PROCESSING, AND THE RESULTS OF EACH
TRANSACTION ARE IMMEDIATELY AVAILABLE
 MANAGEMENT INFORMATION SYSTEM
 AN MIS IS A CBIS THAT CONSISTS OF OF HARDWARE AND SOFTWARE APPLICATIONS
THAT SUPPORT ALL THE ORGANIZATION’S BUSINESS TRANSACTIONS
 THIS IS COLLECTS RAW DATA FROM DIFFERENT COMPUTER SYSTEMS, ANALYZES AND
PROCESS THEM, AND REPORTS THEM TO ASSIST AND SERVE IN DECISION-MAKING
 DECISION SUPPORT SYSTEM
 A DSS IS A COMPUTER-BASED APPLICATION THAT HELPS COMPANIES IDENTIFY AND
GIVE SOLUTIONS BY MAKING DECISIONS ON HOW TO SOLVE PROBLEMS INCLUDING
ISSUES ON RAW DATA, DOCUMENTS, EMPLOYEE AND COMPANY PROFILING AND
MANAGEMENT AND BUSINESS MODELS
 THE DSS IS RESPONSIBLE FOR DELIVERING INFORMATION TO MANAGERS WHO MAKE
ASSESSMENTS ABOUT SPECIFIC SCENARIOS THAT ARE NOT WELL-MANAGED
 EXECUTIVE INFORMATION SYSTEM
 AN EIS IS A SPECIALIZED DSS THAT ASSISTS SENIOR EXECUTIVES OF ORGANIZATIONS
IN MAKING DECISIONS
 IT PROVIDES EASY ACCESS TO VALUABLE INFORMATION NECESSARY TO ACHIEVE
ORGANIZATIONAL GOALS
DEVELOPING INFORMATION
SYSTEMS
 PLANNING
 ANALYSIS
 DESIGN
 DEVELOPMENT
 TESTING
 IMPLEMENTATION
 MAINTENANCE
INFORMATION SYSTEM
SECURITY
 INFORMATION SECURITY MEANS PROTECTING INFORMATION AND THE ISs
FROM MALICIOUS SOFTWARE AND UNAUTHORIZED ACCESS, USE, DISCLOSURE,
MODIFICATION, DISRUPTION, OR DESTRUCTION
 INFORMATION SECURITY MANAGEMENT IS THE PROCESS OF IDENTIFYING THE
SECURITY CONTROLS TO KEEP AND DEFEND INFORMATION ASSETS
UNIT 3:
EMERGING
TECHNOLOGIES
FOR BUSINESS
PROCESSES
OFFICE APPLICATION TOOLS
 MICROSOFT OFFICE
 MICROSOFT WORD – A WORD PROCESSING PROGRAM THAT IS DESIGNED FOR BOTH
WINDOWS AND MAC OPERATING SYSTEM
 MICROSOFT EXCEL – A SPREADSHEET PROGRAM THAT INCLUDES FEATURES SUCH AS
CALCULATION, MACROPROGRAMMING AND GRAPHIC TOOLS
 MICROSOT POWERPOINT – IT IS A PRESENTATION PROGRAM AVAILABLE IN BOTH
WINDOWS AND MAC OPERATING SYSTEMS
 MICROSOFT ONENOTE – IT IS A FREE-FORM INFORMATION GATHERING PROGRAM
THAT ALLOWS A USER TO COLLABORATE WITH OTHER ONENOTE USERS
 MICROSOFT OUTLOOK – DEFAULT WEBMAIL SERVICE OF BUSINESSES
 MICROSOFT PUBLISHER – COMPUTER PROGRAM SPECIFICALLY DESIGNED FOR
ENTRY-LEVEL DESKTOP PUBLISHING
 MICROSOFT ACCESS
 SOFTWARE TO CREATE A DATABASE WHOSE MAIN PURPOSE IS TO ORGANIZE, STORE,
MAINTAIN, AND MANAGE DATA AND INFORMATION FOR REPORTING AND ANALYSIS
 REDUCE REDUNDANCY AND INCONSISTENCIES
 INCREASE PRODUCTIVITY
 SECURE DATABASES
 MAKE BETTER DECISIONS

 OFFICE MOBILE
COMPUTING TECHNOLOGIES
 COMPUTING IS DEFINED AS THE PROCESS OF UTLIZING COMPUTER
TECHNOLOGY TO COMPLETE A CERTAIN TASK
 EXAMPLES OF CURRENT COMPUTER TECHNOLOGIES
 VOICE AND VIDEO TECHNOLOGY
 TELECONFERENCING – USED BY COMPANIES TO CONDUCT MEETINGS WITH MULTIPLE PEOPLE
FROM DIFFERENT GEOGRAPHICAL LOCATION. BENEFITS INCLUDE THE FOLLOWING:
 REDUCE COST OF TRAVEL AND ACCOMMODATION EXPENSES
 SAVE TIME
 CONSERVE ENERGY
 AVOID TRAVEL RISKS
 COMPUTERIZED TELECONFERNCING
 VIDEO CONFERENCING
 CONFERENCING THAT REQUIRES PEOPLE TO PARTICIPATE FROM VARIOUS LOCATIONS AND
TIME ZONES TRANSMITTING AUDIO AND VIDEO DATA TO ACHIEVE THEIR PURPOSE AND
OBJECTIVES
CLOUD COMPUTING
 ALLOWS A BUSINESS ORGANIZATION’S DATA AND INFORMATION TO BE
STORED AND ACCESSED VIRTUALLY
 ESSENTIALLY REFERS TO THE USE OF TECHNOLOGY THAT USES THE INTERNET
AND REMOTE SERVERS TO MAINTAIN DATA AND APPLICATIONS
SERVICE MODEL OF CLOUD
COMPUTING
 SOFTWARE AS A SERVICE (SaaS)
 REFERS TO THE ABILITY TO USE APPLICATIONS RUNNING ON THE CLOUD
INFRATRUCTURE MADE AVAILABLE BY A SERVICE PROVIDER (e.g., WEB BROWSER)
 PLATFORM AS A SERVICE (PaaS)
 SOCIAL APPLICATION PLATFORM (EXAMPLE: FACEBOOK)
 BUSINESS APPLICATION PATFORM (EXAMPLE: WOLF NETWORKS)
 COMPUTING PLATFORM (EXAMPLE: AMAZON WEB SERVICES)
 WEB APPLICATION PLATFORM (EXAMPLE: GOOGLE APPS)

 INFRASTRUCTURE AS A SERVICE (IaaS)

CLASSIFICATIONS OF THE
CLOUD DEPLOYMENT MODEL
 PRIVATE CLOUD
 COMMUNITY CLOUD
 PUBLIC CLOUD
 HYBRID CLOUD
MOBILE COMPUTING
 IS A TERM USED TO DESCRIBE VARIOUS DEVICES THAT ALLOW PEOPLE TO
ACCESS, RETRIEVE, DELETE, AND VIEW DATA OR INFORMATION WHENEVER
THEY ARE IN THE WORLD
 BENEFITS:
 INCREASE IN PRODUCTIVITY
 IMPROVEMENT IN FLEXIBILITY
 BETTER COST CONTROL
 BETTER COMMUNICATION
RISKS OF MOBILE
COMPUTING
 CONNECTIVITY ISSUES
 SECURITY ISSUES AND CONCERNS
ADVANTAGES OF MOBILE
COMPUTING
 CONNECTIVITY
 PERSONALIZATION
 SOCIAL ENGAGEMENT
 MARKETING
GREEN COMPUTING
 AN APPROACH THAT CAN BE APPLIED BY BUSINESS ORGANIZATIONS TO THEIR
COMPUTER AND COMMUNICATION SYSTEMS TO REDUCE, RESUSE, AND
RECYCLE TO SAVE ENVIRONMENT
 AKA GREEN IT