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    Lean - GE Lesson

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    Azzahra A.
    Lean is a process improvement methodology used at Burjo Priangan restaurant. The current process has customers walking between ordering and receiving food, leading to long wait times when busy. It also risks waste from customers who order but do not pay. Proposed solutions include allowing online ordering so customers do not need to walk after ordering. Customers could also pre-pay to decrease non-paying customers and free up staff time currently spent on unpaid orders. These changes aim to streamline the process and reduce waste.

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    Lean - GE Lesson

    Uploaded by

    Azzahra A.
    6 views3 pages
    Lean is a process improvement methodology used at Burjo Priangan restaurant. The current process has customers walking between ordering and receiving food, leading to long wait times when busy. It also risks waste from customers who order but do not pay. Proposed solutions include allowing online ordering so customers do not need to walk after ordering. Customers could also pre-pay to decrease non-paying customers and free up staff time currently spent on unpaid orders. These changes aim to streamline the process and reduce waste.

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    Lean is a process improvement methodology used at Burjo Priangan restaurant. The current process has customers walking between ordering and receiving food, leading to long wait times when busy. It also risks waste from customers who order but do not pay. Proposed solutions include allowing online ordering so customers do not need to walk after ordering. Customers could also pre-pay to decrease non-paying customers and free up staff time currently spent on unpaid orders. These changes aim to streamline the process and reduce waste.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    6 views3 pages

    Lean - GE Lesson

    Uploaded by

    Azzahra A.
    Lean is a process improvement methodology used at Burjo Priangan restaurant. The current process has customers walking between ordering and receiving food, leading to long wait times when busy. It also risks waste from customers who order but do not pay. Proposed solutions include allowing online ordering so customers do not need to walk after ordering. Customers could also pre-pay to decrease non-paying customers and free up staff time currently spent on unpaid orders. These changes aim to streamline the process and reduce waste.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    of 3

    Lean

    AZZAHRA AVIANTI
    Burjo Priangan Process
    DEFEC
    WAITIN T WAITIN
    G MOTIO G
    N

    Wait for Give


    Customer Make
    customer Take Walk to ordered Process
    walk to ordered END
    to decide order customer food to payment
    table food
    on order customer

    Customer
    WASTE run before
    paying
    ISSUES SOLUTIONS

    Defect motion Online ordering


    Customer had to walk after ordering food and sometime
    take a minute to take a seat if Burjo was on busy times
    Pre payment, more focus in kitchen

    Waiting Pay before


    Long wait for food to be made
    Decreasing non paid customer
    Waste

    Cost for food whose someone that run away and not paid

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