Policy and Procedure

Manuals
Presented by: Tom Anthony A. Tonguia
 Objectives
●Explain the needs and purpose of laboratory
policies and procedures.
●Write a general department policy
●Prepare a technical procedure according to the
guidelines issued by the National Committee for
Clinical Laboratory Standards (NCCLS)

2
 TABLE OF CONTENTS

01 02
Objectives of Policy
Overview and Procedure
manuals

03 04
Types of Policy and Writing Policy and
Procedure manuals Procedure manuals

3
 Overview
● A policy is a statement or
memo that outlines the
institution’s position on an
administrative or operational
issue.
● Policy manuals are
collections of statements
and memos that outline the
position of the institution on
a wide range of
administrative and
operational issues.
● Procedure manuals, in
contrast, provide detailed
information about subjects
only alluded to in memos,
performance evaluations,
training sessions, and the
day to day verbal and written 4
Objectives of Policy and
Procedure Manuals
● The primary objective of policy and
procedure manuals is to ensure effective
communication between the members of
the organization.
● The following examples are only a small
sample of activities that are tied directly
to the contents of policy and procedure
manuals:
1. Responsibility and control
2. Performance appraisals
3. Completion of tasks and duties
4. Quality standards and monitoring
indexes
5. Job descriptions
6. Work flow and job analysis
7. Productivity measurement 5
Types of Policy and
Procedure Manuals

1. External Manuals
2. Internal Manuals
3. Administrative Manuals
4. Technical Manuals
5. Safety Manuals
6. Quality Management
Manuals

6
 THANKS!
Kindly refer to the book with regards to
writing policy and procedure manuals

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