Working Through Mistakes

Presented by ComPsych® Corporation

Objectives

Discover the four types of mistakes

• Aha- Moment
• Sloppy
• High-Stakes
• Stretch
Analyze the situation
• Investigate what occurred and why
The action steps after committing an error
• Address it
• Own it
• Make it right
• Analyze & Move forward
Manage the aftermath both personally and professionally

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Mistakes As A Learning Experience

“It is well to cultivate a friendly feeling towards

error, to treat it as a companion inseparable from
our lives, as something having a purpose which
it truly has.”

- Maria Montessori

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Copyright © 2022 ComPsych Corporation. All rights reserved. 4
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Analyzing What Went Wrong

What happened?
• Determine the specifics
• Assess the damage
Respond: Quick & Honest
• Address what occurred
• Own your role in committing the error
Solve the Problem
• Fix it!
• Create safeguards

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The Credibility Gap

What is a Credibility Gap?

What can occur if your credibility is in question?

How do you avoid this in the future?

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Rebuilding Credibility

Steps to Rebuilding Credibility:

• Acknowledge and analyze
• Put in the work
• Communicate
• Put safeguards in place
• Move forward

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Personal Repercussions

Common Emotions
1. Defensiveness
2. Self-doubt
3. Dread
4. Remorse
5. Concern
6. Frustration
7. Agitation
8. Confusion
9. Embarrassment

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Navigating the Aftermath

Overcoming the mental setbacks after a mistake

is crucial:
• Appreciate the opportunity & choices you made
• Reconcile this misstep as an event in the
overall scheme of things
• Remind yourself that things will continue on
• Focus on what’s next
• Recognize the process

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Learning Opportunities

• Clarification
• Acceptance
• Fallibility
• Introspection
• What does/ doesn’t work
• Responsibility
• Integrity
• Engagement
• Inspiration

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Thank You for Attending

Your single source for confidential support, expert

information and valuable resources, when you
need it the most.

Available 24 hours a day, 7 days a week

Online: guidanceresources.com

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