Research thensis Book

 Facult:Commerce and Modern

management
 Department: HRM
 Name: Ayub Ali Farah
 REG.NO: BHR/06300/2018
 TOPIC: The effect of

communication on
organisational change
Chapter one
 Chapter one contents
The background of the study ,
Problem of statement ,purpose of
study,objectives of study , research
questions ,research hypothesis ,scope of
the study and operational defenition of the
key words.
Problem statement
 According to the center of commerce of
puntland, somalia(2011) ―there is poor
organizational change in companies in
Bosaso, puntland , The identifiable signs or
features of this problem include employee
exhausting, process get lost, time and cost
consuming , Customer complaining ,poor
technology and etc
Continue………
 the problem of poor organizational change
has many possible causes such as, poor
management, rigid organizational culture ,
lack of employees participation , lack of
training , but the most difficult cause of
this study is lack of communication or
poor of communication among the staff
and executives is the one who either get
success or failure to the organization.
Purpose of study
 The purpose of this study was to determine and
describe the effect of communication on organisational
change Bosaso district Puntland Somalia .
Objectives of study
 To determine the level of employee

communication in Bosaso puntland

 To analyse the level of organisational change in

Bosaso puntland.
 To establish the relationship between

communication and organisational change .

Signifance of the study
Communication is an important element of an
organisational change management strategy

 To government; to use the outcome of the

study comparing their policy with those
identifying in the fading and then was
organizational change
 To Researcher; the study was important

because it was contributed to the researcher

fulfillment of requirement for the award of
behavior degree in human resource
management.
Chapter two
 Conceptual framework
Depedent variable
 Verbal communication
Non verbal communication
Writen communication
Interpersonal communication
independent variable
Planned change
Development change
Episodic change
Continues change
Chapter Three
Research design
There was many or numerous design of researches,
During this research or study , was used colleration
design or Relationship design , it shows and describes
the relation between (the variables) or the depedent
variables and independent variables.
Research poulation
 Rearch population respondents those collected data
of this study were 50 target population,
that includes ; Management team , Marketing
department employees , Finance department
employees , Sales department employees , Human
resource department employees
Sample size
 The sample size of this research were 44
respondents of management team, sales
department, finance department and HR
department
 The sample size of respondents arrived this by

using sloven’s fofrmula

Sampling procedure
 Sampling procedure that used in this study
used respondents Random sampling
techniques and purposive sampling

Data analysis
 The data collected was processed and analyzed using

Statistical Package for Social Sciences (SPSS) in

order to come up with frequencies and percentages. ,
Micro soft word and excel were used in drawing
tables and charts so as to clearly this study.
Research instrument
 The instrument that was used data collection
in research study is Questionnaire
 A questionnaire is a research instument

cosisting of a series os questions for the

purpose of gathering information from
respondents.
CH5/ FINDIGS,RECOMMEDATION AND
CONCLUTION
Findings
 The first objective of this study was to determine

the level of employee communication in

Bosaso ,puntland, Somalia .All the relevant
variebals were tested as mentioned earlier and the
result revealed that employee communication play
significant role in organisational change and
majority of respondents were strongly agree and
organisation must have to motivate employees to
cooperate with their work and help with each other
for jobs in order to attain organisational goals .

Cont…….
 The second objective of the study to
determine the level of organisational change
in bosaso, puntland, Somalia. The result
indicates that the majority of participants
strongly agreed that there is a high level of
organisational change in Bosaso , puntland,
Somalia and The organization must always
have to make sure that changes occurring in
the institution are developmental changes, in
order changes to be successful.
Cont………
 The third objective of this study was to determine
the relation ship between the communication and
organisational change in Bosaso, puntland ,
Somalia .All the revelant variebles were tested to
achieve this objective consequently , the result of
the study reveal that employee communication can
be most appropriate method by developed can
sharing of information , ideas, and feelings
between employees and managers of a company, it
can happen verbally or electronically, on various
medium such as email, mobile application,
internets, and collaboration tools.
Conclusion
 The Purpose of this Paper was Examined the Effect of
Communication on Organizational Change our First
Variable Was Communication Second is Organizational
Change It is proved from correlation analysis that the
independent Variable have Strong and Moderate
Positive Relationship and Uncovered that the level of
Communication in Somtel Company bosaso, Main
Center was to very high .
Cont………..
 the study also identified that Somtel
Company Communication plays important
role in organizational change in addition to
that hypothesis of the Research was Rejected
and that Communication and Organizational
change have Positive Strong Relationship in
Sagal Jet Company .
Recommendation
 The organization must have a clear plan and policy to
respond the reaction and response of the employees
when change is occurring
 The organization must always have to make sure that

changes occurring in the institution are developmental

changes, in order changes to be successful.
 The organization should forecast the changing

environment such as the economics and technology

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