Directions: Match Column A with Column B.

COLUMN A COLUMN B
1. It is represented by a rectangle. It refers to an action in a business
process.
A. Decision
2. It is represented by a diamond. A process that can answer a decision
B. Process
of “yes” or “no” requires a decision box.
C. Arrow Line
3. It is represented by a small circle or a connector box and is labeled
using letters. D. Connector
4. Drawn in one direction, preferably from top to bottom to keep a E. Sub-Process
flowchart clear.
5. A process is presented by a rectangle with double lines on each side.
 FLOWCHA
RT
TLE ICT 7/8
FLOWCHART
A flowchart is a diagram that uses
graphic to depict the nature and
flow of the steps in a process.
Another name for this tool is “flow
diagram”.
What are the Elements of a Flowchart?

A flowchart is commonly used by systems analysis

to visualize the series of process in a business
system. A flowchart is a useful tool to design an
efficient business system and to troubleshoot or
improve an existing system. A flowchart consists
of elements, such as the terminator, process, sub-
process, arrow lines and connectors.
 1.Terminator
ELEMENTS OF 2.Process
A 3.Sub-Process
FLOWCHART
4.Decision
5.Connector
6.Arrow Lines
When should teams use flowcharts?

At the beginning of your process improvement efforts,

an as-is flowchart helps your team and others involved
in the process to understand how it currently works.
The team may find it helpful to compare this as-is
flowchart of the modified process again, to record how
it actually functions. At some point, your team may
want to create an ideal flowchart to show how you
would ultimately like the process to be performed.
 PROMOTE
UNDERSTANDING
OF PROCESS
BENEFITS OF USING FLOWCHARTS
PROVIDE A TOOL
FOR TRAINING
EMPLOYEES
BENEFITS OF USING FLOWCHARTS
 IDENTIFY PROBLEM
AREAS AND
OPPORTUNITIES FOR
PROCESS
IMPROVEMENT
BENEFITS OF USING FLOWCHARTS
SYMBOLS
Indicates starting
OVAL
point
SYMBOLS
Represents an
SQUARE individual step or
activity
SYMBOLS

DIAMON Decision point

D
SYMBOLS
Indicates
CIRCLE
particular step
SYMBOLS

TRIANGL In-processs
E