Understanding Workplace Stress

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UNDERSTANDING

WORKPLACE
STRESS
TABLE OF CONTENTS

STRESS IN ORGANIZATIONS
01
The Nature of Stress
02
The Nature of Stress
03
The Stress Process
(Continued)
04
TABLE OF CONTENTS

Distress and Eustress


05
Common Causes of Stress
06
STRESS IN ORGANIZATIONS

CONCEPT 1 CONCEPT 2
Stress is complex and We'll define and
often misunderstood. describe the
development of job
stress.
The Nature of Stress

Stress is an adaptive Components: adaptation, Example of stress


response to excessive stimulus (stressor),
psychological or physical
increase in airline
psychological or physical
demands. stressors, perceived
workers.
excessive demands.
The Stress Process

Dr. Hans Selye's GAS stages: Alarm


contributions: General GAS model:
Adaptation Syndrome Everyone has a (panic), Fight-or-flight
response.
(GAS), eustress, distress. stress threshold.
The Stress Process (Continued)

• GAS stages (cont.):


Resistance (coping),
Exhaustion (giving up).
Prolonged exposure to
• Example: Manager stressors can lead to
dealing with a long report. exhaustion.
Distress and Eustress
EUSTRESS
Receiving a
bonus,
promotions,
major awards.

DISTRESS
Distress includes
excessive
pressure and
unreasonable
demands.
Common Causes of Stress

Stress can Categories of Stress can


result from stress have various
organizational consequences: impacts on
individual,
and life organizational,
individuals
stressors. and burnout. and
organizations
.
THANKS!

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