Myths about Moneyball

for Government
 Legislative and executive efforts for data-driven government
have been going on for decades

Copyright © 2017 Deloitte Services LP Mission Analytics: Data-Driven Decision Making for Government 2
 But data-driven decision-making in government has likely been
held back by some Myths

Data Analytics Myth 1

Your Data must be perfect

before you start to analyze
it

Data Analytics Myth 2

Without “big data” you

can’t do analytics

Copyright © 2017 Deloitte Services LP Mission Analytics: Data-Driven Decision Making for Government 3
 We’ve reached a tipping point
Data Science’s related master’s degree granted

30,000
New Skills
Emerging discipline of: MISSION
25,000
ANALYTICS

20,000

New Data

# of Degrees
15,000

10,000

5,000
New Tools

1970-71
1975-76
1980-81
1985-86
1990-91
1995-96
2000-01
2003-04
2004-05
2005-06
2006-07
2007-08
2008-09
2009-10
2010-11
2011-12
2012-13
2013-14
Computer and Information Sciences Mathematics and Statistics
Emerging discipline of
MISSION ANALYTICS

Copyright © 2017 Deloitte Services LP Mission Analytics: Data-Driven Decision Making for Government 4
Copyright © 2017 Deloitte Services LP Mission Analytics: Data-Driven Decision Making for Government 5

Missionsion Analytic
Analytics ? using contemporary data science
means
approaches to shed light on three key questions

1 2 3
WHAT? SO WHAT? WHAT
IF?
What is the organization’s How does current If resources were
current performance? performance match mission allocated differently, what
goals? would the effect on
mission performance be?

Copyright © 2017 Deloitte Services LP Mission Analytics: Data-Driven Decision Making for Government 5
Copyright © 2017 Deloitte Services LP Mission Analytics: Data-Driven Decision Making for Government 6

Mission analytics improves government resource allocation in 3

ways

PEOPLE PHYSICAL ASSETS MONEY

Human capital is a critical Modern analytic tools help New analytic techniques
resource. organizations make objective can provide a solid,
decisions, such as: evidence-based framework
Analytics can help agencies for where to spend
better decide how to which technology systems precious grant and
deploy available people. to buy and where to place assistance funds.
field offices.

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Copyright © 2017 Deloitte Services LP Mission Analytics: Data-Driven Decision Making for Government 7

Mission analytics provides a framework to get from here to there

Many government agencies

want to use data to improve
decision making, but may
lack a clear roadmap for
doing so

Copyright © 2017 Deloitte Services LP Mission Analytics: Data-Driven Decision Making for Government 7
 Introducing the mission analytics roadmap: A journey to data-
driven decision making.

1. Make your mission

measurable 3. Build an analytics layer

Define the Convert data

mission in into insight
ways that
make it
quantifiable Translate
Create a insights to
mission-data operational
ecosystem changes

2. Collect mission-oriented 4. Translate insights into

data organizational actions

Copyright © 2017 Deloitte Services LP Mission Analytics: Data-Driven Decision Making for Government 8
The mission analytics road map in action

USDA Economic Research

Service’s data product reviews D.C. Child and Family
identified their most critical Services Agency developed a
products and helped focus predictive model to identify
agency resources on them children most at risk

Federal Railroad Administration Using data analytics, Virginia

created PMT, a platform to Department of Social Services
collect and track critical data reduced its average application
from disparate systems within processing times by 6 days
and outside the agency

Copyright © 2017 Deloitte Services LP Mission Analytics: Data-Driven Decision Making for Government 9
Copyright © 2017 Deloitte Services LP Mission Analytics: Data-Driven Decision Making for Government 10

But the road toward data-driven decision making is not without

obstacles

#1 It’s hard to know what’s important

Departmental objective may not align with overall

#2 agency mission

Self-assessments can be ambiguous and

#3 subjective

Storage formats can impede the use of

#4 operational data

Copyright © 2017 Deloitte Services LP Mission Analytics: Data-Driven Decision Making for Government 10
 Meet the Authors

Mahesh Kelkar Peter Viechnicki

Manager, Deloitte Center for Manager, Deloitte Center for
Government Insights, Government Insights,
Deloitte Support Services India Pvt. Ltd Deloitte Services LP
m kelkar@deloitte.com pviechnicki@deloitte.com
Twitter: @Mahesh_Kelkar Twitter: @pviechnicki

Rachel Frey Frank Strickland

Principal Managing Director
Deloitte Consulting LLP. Deloitte Consulting LLP.
rfrey@deloitte.com fstrickland@DELOITTE.com
Twitter: @rachel_l_frey

Sean Conlin Check out the Mission Analytics Interactive here

Principal
Deloitte Consulting LLP.
sconlin@deloitte.com
Read the Executive Summary here

Read the Paper here

Copyright © 2017 Deloitte Services LP Mission Analytics: Data-Driven Decision Making for Government 11
Disclaimer

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