Professional Documents
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1 - Procedure - Template (Accessory Permit) - Recover
1 - Procedure - Template (Accessory Permit) - Recover
1 - Procedure - Template (Accessory Permit) - Recover
C. Classification of Process
Type of Service: Frontline
Type: Required No. of Days per ARTA: Estimated Process Cycle Time:
Simple Transaction 7 working days 7 working days
Godliness Service Commitment Teamwork Openness To Page 2
Procedure Issuance of Accessory Permit
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Procedure Issuance of Accessory Permit
E. Process Flow
No Yes
Compliant?
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Procedure Issuance of Accessory Permit
F. Activity 1: Receipt and Verification of the Tracking number and Submitted Document
Start of Process Cycle Time: Upon Receipt
Verification of Completeness Documents
Responsibility and Authorities
Administrative Aide VI Pictures/Drawing/Tables/Illustrations
Instructions:
1.1 The Administrative Aide shall receive the required documents together with
the priority number and check the completeness as per checklist
1.2 The Administrative Aide shall double check the entries from the system
compared to the hardcopies
1.3 If the submitted documents are incomplete , return all the documents to the
applicant together with the notice of deficiency.
1.4 If the submitted documents are complete, issue the claim stab to the
applicant , ask for contact number and endorse to technical evaluator
1.5 The AA shall Indicate the Application number in the folder & put film
carbons in the forms.
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Procedure Issuance of Accessory Permit
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Procedure Issuance of Ancillary/Accessory Permit
1.1 The Architects and Engineers shall Evaluate and Sign plans,
specifications and other documents and Update E-status
1.2 If the documents are complete and compliant upon evaluation and
site verification, the Architects and Engineers shall assess the fees
to be paid by the applicant and Endorse to Permits Division chief
1.3 If the documents are not compliant, return all the documents to the
applicant together with the notice of deficiency.
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Procedure Issuance of Accessory Permit
F. Activity 3: Release the Order of Payment Start of Process Cycle Time: Upon Receipt
Verification of Completeness Documents
Responsibility and Authorities
Administrative IV Pictures/Drawing/Tables/Illustrations
Instructions:
1.1 The Administrative Aide shall double check the fees encoded
in the system compared to the hardcopies.
1.2 The Administrative Aide shall generate and print the order of
payment and update the status in the system.
1.3 The Administrative Aide shall endorse the application to the
Releasing Personnel
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Procedure Issuance of Accessory Permit
F. Activity 3: Release the Order of Payment Start of Process Cycle Time: Upon Receipt
Verification of Completeness Documents
Responsibility and Authorities
Administrative VI Pictures/Drawing/Tables/Illustrations
Instructions:
1.1 The Administrative Aide shall stamp the plans, Segreggate the
Owner's and Obo copy. Write the approved ancillary/accessory
number in the permit.
1.2 The Administrative Aide shall Endorse all documents to the
Building official for final checking
1.3 The Administrative Aide shall get the signed documents from
the Building Official.
1.4 The Administrative aide shall release the order of payment to
the client
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Procedure Issuance of Ancillary/Accessory Permit
F. Activity 3: Release the Order of Payment Start of Process Cycle Time: Upon Receipt
Verification of Completeness Documents
Responsibility and Authorities
Building Official Pictures/Drawing/Tables/Illustrations
Instructions:
1.1 The Building official shall check the application and Sign the
application forms and documents including the Order of
Payment
1.2 The Building official shall update the status in the sytem
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Procedure Issuance of Ancillary/Accessory Permit
F. Activity 4: Receive and Validate the Official Receipt Start of Process Cycle Time: Upon Receipt
Verification of Completeness Documents
Responsibility and Authorities
Administrative Aide VI Pictures/Drawing/Tables/Illustrations
Instructions:
1.1 The Administrative Aide shall ask for the claim stub and
official receipt from the client
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Procedure Issuance of Ancillary/Accessory Permit
F. Activity 5: Issuance of Ancillary/Accessory Permit Start of Process Cycle Time: Upon Receipt
Verification of Completeness Documents
Responsibility and Authorities
Administrative Aide VI Pictures/Drawing/Tables/Illustrations
Instructions:
5.1 The Administrative Aide shall retrieve the Approved Building Permit
from the shelves
5.2 The Administrative Aide shall log , release the approved Building
Permit require the client to sign the Logbook.
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Procedure Issuance of Ancillary/Accessory Permit
G. Records
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Procedure Issuance of Ancillary/Accessory Permit
What To Monitor When To Monitor Method For Monitoring When to Analyze &
Evaluate Results
1. Process Cycle Time of Daily per application Use of Logbook or the E- All applications will be
Issuance of Building Permit tracs – include the Date In summarized , analyzed
and Date Out and evaluated at the end of
the month
2. Customer Satisfaction Every Permits Survey Form All Permits Survey forms
Rating (Permits Survey Transaction/application will be summarized,
Form Ratings) analyzed and evaluated at
the end of the month.
3. Affidavit of Undertaking Monthly Use of Logbook or the E- Summarized all the
– for 30 Days Clearances tracs – include the Date applications with affidavit
Issued weekly.
I. Competence
Competency Requirement
A. Knowledge
B. Skills
1. Customer Communication Skills – Can effectively explain process, requirements and other information to customer
2. Typing Skills – Ability to type information in the System as efficiently as possible with no errors.
C. Training
1. Should have at least 1 year experience. Less than 1 year experience is permitted if Knowledge, Skills and Training is met.
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Procedure Issuance of Ancillary/Accessory Permit
Note: Prior to uploading in the Online QMS Portal, the Original Hard Copy of the document is signed and approved by
relevant authorities of City Government of General Santos.
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