Warner &

Spencer

HOTEL
CODES Page
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Direction: Fill the missing letters to
complete the word.
1. A=AAA DIS_O_NT
_VAI_A_LE
2. B=COMPL_M_TA_Y
B_EAK_AST
3. FP=F_R_PL_AC_S
4. K=_ITC_EN F_CI_IT_ES
5. X=_REE Page
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Direction: Read and analyze
each question carefully. Raise
FACT if the sentence is correct
and BLUFF if not.

1.In entering a guest room, most

hotels have mandatory two-
knock, three announcement
rule. Page
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2. The tariff is for the room
only and is exclusive of any
private taxes’ applicable meals
and other services.

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3. Hotel Rules are management
policy or agreements between
the guest and hotel.

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4. Bills must be settled on
presentation personal cheques
are accepted.

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5. Luggage may not be stored
for a period of 30 days.

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Direction: Group Activity The students will
discuss the Hotel Rules and management
policies. The leader will pick at least 3 types
of hotels rules and management policies.
Your task will be rated using the rubrics
below.

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Oral presentation rubric
Time limit ……………..10%
Content …………………20%
Preparedness …………20%
Enthusiasm ……………20%
Speaks clearly ………..20%
Creativity ……………….10%
100% Page
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3. Company's Linen on Guest's Luggage And
Belongings .
.
In the case of default in the payment of dues by a guest, the
management shall have the linen on their luggage and
belongings, and be entitled to detain the same and to sell or
auction such property at any time without reference to the
guest. The net sale proceeds will be appropriate towards the
amount due by the guest without prejudice to the
management's rights to adopt such further recovery
proceedings as my be required.
7. Guest’s Belongings
9. Hazardous Goods
9. Hazardous Goods J
Th e guest be solely liable and
responsibl e to the _management, its other g uests,
invitees visito rs, ag ents an d servants fo r Ioss
financial or otherwise and da mage that may be
all
caused by such articles or as a result of the
guests negligen ce ,
any instructi ons and n o n -o bservan ce of
10. Damage to Property
 Management Rights -
Th e man ag em ent h as the right to requ est _
any g uest to vacate his/her room o r other areas
of th e h oteI forthwith, with o ut p rio r n otice an d
witho ut as sig nin g any reaso n wh at so ever, an
the g uest shall d to vacate when
re u e s t e d to d o so.be bound
ManagementRights
 1 2 . Relati on between
Management and Guest
Nothing herein above shall conti nue
or be deemed to constitute, or create
any tenancy or sub-tenancy, or any other
rig ht to interact in the hotel prem ises or any part
of po rtion thereof, in favo r of any Gu est
o r resid e nt or visito r, an d th e Management shall
always be deemed to be in full and absolute
possession of the whole of the hotel ( premises
14. PHOTOGRAPHS AND VIDEOS
Direction: Fill in the missing
words to complete the
sentences.

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.
1. Please present your
, Passport or
Temporary Residence Card upon
Check-in. By Law visitors must
present personal documents for
hotel records.

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2. must be settled
on presentation, personal
cheques are not
accepted.

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3. Using and
video's taken in the hotel for
commercial or public purposes
is illegal.

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4. The guest will be held
responsible for any loss or
to the hotel
property caused by themselves,
their guests or any person for
whom they are responsible.

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5. are
requested to observe, abide by
confirm to and be bound by all
applicable acts and laws and
Government rules and
regulations in force from time to
time.
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Direction: Answer the
question briefly.
1.What does a guest
need to present upon
checking in hotel rules
and management
policies?
2. How would you
handle Page
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Direction: Read and analyze the questions carefully.
Write your answer in your notebook.
1. In the hotel there are code established by the
management if E is European style hotel. What
does it mean by G code?
A. historic Landmark C. kitchen
Facilities
B. no maid available D. parking
available
2. P codes stands for?
A.evening snacks C. Fire Places
B.Free D. Indoor
Pool
3. These are management policy or agreements
between the guest and the hotel.
A. hotel rules C. hotel regulation
B.hotel D. all of the
policy choices
4. They have the right to request any guest to vacate
his/her room or other areas of the hotel forthwith,
Without previous notice and without assigning any
reason whatsoever, and the guest shall be bound to
vacate when requested to do so.
A.bellboy C. guest
B.housekeeper D. management
5. What do you call for the room only and is exclusive
of any government taxes applicable Meals and other
services are available at extra cost.
A.bills C. departure
B.check-in D. tariff