DIFFERENT CODES IN

HOUSEKEEPING
DEPARTMENT
Santua, Pastor Oscar
BSHM-2A
HMPE 2
DIFFERENT CODES IN
HOUSEKEEPING
DEPARTMENT
 In the Housekeeping Department of a hotel or similar
establishment, various codes or standard procedures are
used to ensure smooth and efficient operations. These
codes help staff members communicate and carry out their
tasks effectively. Here are some common codes and their
meanings in the Housekeeping Department:
DIFFERENT CODES IN
HOUSEKEEPING
DEPARTMENT
 DND – Do Not Disturb: Placed on a guest’s room door,
this code indicates that the guest does not wish to be
disturbed or have their room cleaned. Housekeeping staff
will respect this request.
DIFFERENT CODES IN
HOUSEKEEPING
DEPARTMENT
 MUR – Make Up Room: This code is used to request
housekeeping to clean and tidy a guest’s room. When a
guest is out, housekeepers will enter and make up the
room.
DIFFERENT CODES IN
HOUSEKEEPING
DEPARTMENT
 VAC – Vacant: This code is used to indicate that a room is
unoccupied and ready for cleaning. It informs
housekeepers that they can enter and clean the room.
DIFFERENT CODES IN
HOUSEKEEPING
DEPARTMENT
 OC – Occupied and Clean: This code indicates that a room
is currently occupied, but the guest has requested cleaning
or housekeeping services. Housekeepers will enter when
the guest is out.
DIFFERENT CODES IN
HOUSEKEEPING
DEPARTMENT
 OOS – Out of Service: Rooms with this code are
temporarily taken out of service due to maintenance,
repairs, or other issues. Housekeepers will not clean or
enter these rooms until they are back in service.
DIFFERENT CODES IN
HOUSEKEEPING
DEPARTMENT
 LNS – Late Night Service: Some hotels offer late-night
cleaning or turndown services. This code signifies that the
guest has requested such services.
DIFFERENT CODES IN
HOUSEKEEPING
DEPARTMENT
 PM – Preventive Maintenance: This code is used to
schedule routine maintenance and inspections of rooms
and equipment to ensure they are in good condition.
DIFFERENT CODES IN
HOUSEKEEPING
DEPARTMENT
 SOS – Sleep Out Service: This code is used to request that
housekeeping service be delayed until a guest has left the
room.
DIFFERENT CODES IN
HOUSEKEEPING DEPARTMENT
 Touch-Up Service: In some hotels, this code is used to
request a quick touch-up of the room, typically to refresh
towels and amenities, without a full cleaning.
DIFFERENT CODES IN
HOUSEKEEPING
DEPARTMENT
 RS – Room Service: Housekeeping staff may
communicate with room service about guest orders and
delivery requests using this code.
DIFFERENT CODES IN
HOUSEKEEPING
DEPARTMENT
 HK – Housekeeping: When housekeepers have completed
cleaning and preparing a room, they may use this code to
indicate that the room is ready for occupancy.
DIFFERENT CODES IN
HOUSEKEEPING
DEPARTMENT
 These codes are used to streamline communication within
the Housekeeping Department and ensure that guests’
requests and preferences are met efficiently. The specific
codes and their meanings may vary from one
establishment to another, but the above examples represent
common practices in the industry.
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