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Cola Wars
Cola Wars
Strategic Analysis
Increasingly popular to Appealing to different consumers tastes. Low switching costs for consumers.
Key factors are quality and innovation, And the threat of substitute products very strong.
Buy large volumes, at lower prices, Decreasing the end consumers demand, Soft drink consumers are moving to bottled water, sport drinks, juice and tea.
The competitive pressure is the greatest competition and the strongest competitive force
Quality: The Coca-Cola Quality System (managing quality, environment, health & safety; Hazard Analysis Critical Control Point system (Evolution 3); ingredient evaluation laboratories.
Procurement: A billing system, Dealing with suppliers, IS about raw materials, SAP-EBP (procurement database, key business processes, supplier base & competitive pricing).
Primary Activities
Inbound Logistics: Handling raw materials (warehousing, storage & control of raw materials), require significant capital investment. Operations: Transform raw materials into finished goods, produces syrups & concentrates, bottlers combine syrup with carbonated water, packaged in cans or bottles.
Efficient plant operations to minimize costs, quality production control systems, efficient plant layout & work flow design, an appropriate level of automation.
Primary Activities
Outbound logistics: Transfer of concentrate to different bottling plants. Managing the flow & distribution of concentrate.
Inventory control, warehousing & transportation of finished goods. Quick delivery, minimize damages, efficient warehousing process, shipping in large lot, quality material handling equipments.
Primary Activities
Marketing & Sales: Advertising, Promotion product mix, Pricing, Distribution channels, work with whole sales force issues.
Consumer marketing: Enhance consumer awareness, increase consumer preference for brands, long term growth. Customer & commercial Leadership: Understanding each customers business needs, ensure the customers have the right product and package offerings.
Service: Central value adding activity. Quick response to customer needs & emergencies, ability to furnish replacement products, quality of service personnel.
Opportunities 1. Expanding noncarbonated category, 2. Expanding bottled water market, 3. Growth in emerging market,
Threats 1. Rising raw material prices, 2. Threat to carbonated beverage category, 3. Food safety issues