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 Lessons Learned & Analysis Branch

Develop Lessons Learned/

Understand root causes by Best practice.
Observe, document and analysis and develop
collect Problems, Lessons Identified.
Procedures, Best Practice Implement into Training
and Doctrine.

Strengthen Information Sharing

Internal + External

Courses Doctrine Networks

Civil-Military Information Sharing
The Aim of this lecture is to inform you about theoretial and doctrinal principals of
information sharing, lessons learned and best practices from misisons and finally front-
end and back-end solutions from different civilian organisations.

Agenda

1. Information Sharing principles

2. Lessons Learned from Missions

3. Humanitarian Services, Platforms and Tools

 1. Information Sharing principles
… in NATO
Principles:

1. “allows for the mutual use of information

services or capabilities between entities (e.g.,
operational, medical, logistical, and financial).”
(AJP-6)

2 . “Accessing and distributing information should

be established, emphasizing the security principle
of “need-to know.” (AJP-6)

One system for NATO?

 1. Information Sharing principles
… in NATO
How to?

Security Committee Supporting Document on Information and

Intelligence Sharing with Non-NATO Entities

AC/35-D/1040-REV6
…establishes provisions, mechanisms and procedures…in order
to support operations, Training, Exercises, Transformation and
Cooperation activities at all NATO Command levels…. .

Or in short: It provides detailed explanation, checklists and

forms to share information with Non Nato Entities.
 1. Information Sharing principles
… outside NATO
Principles:

1. “Information is exchanged in any case, be it the

minimum necessary to de-conflict operations, or
situational information and analysis required to
fulfil each actor’s respective tasks, including
security information, or information on threats and
population movements relevant for humanitarian
assistance and PoC.” “(UN-CMCoord Field
Handbook)
 1. Information Sharing principles
… in general
Your point of view:
What is required to share information?
Which factors foster information sharing?
Which factors foster information sharing?

ⓘ Start presenting to display the poll results on this slide.

 1. Information Sharing principles
… in general

Academical point of view:

• Information sharing is an interest driven process

• Information must be
• Relevant
• Timely
• Valid
• Reliable
• Risk of vulnerability
• Trust is crucial
2. Lessons Learned from Missions

Improving Civil-Military Information Sharing…

• through Communicating Specific Information
Requirements
• by Creating Clear Guidelines
• with Continuous and Structured Interaction
• by Developing Topics of Shared Interest
• by Discreet Use of Information
• by Avoiding (taking measures against) Freeriding
in Meetings
 2. Lessons Learned from Missions

Improving Civil-Military Information Sharing…

• through Communicating Specific Information Requirements

Recommendation:
1.Establish specific information requirements
and formulate these clearly.
2.Communicate specific information
requirements.
3.Ask other actors for their specific information
requirements and take them into account
when sharing information.
 2. Lessons Learned from Missions

Improving Civil-Military Information Sharing…

• by Creating Clear Guidelines

Recommendation:
1.Formulate clear guidelines for CMIS that include
1.information requirements of interest to the specific organization
2.clear distinctions in responsibilities
3.The guidelines will have to be actionable in order to be implemented
successfully.
2.It is also important to know where to find the guidelines of other
organizations engaging in CMIS. Understanding those guidelines and
identifying overlap between those guidance documents and your own
improves CMIS.
3.Leadership has a responsibility to facilitate the formulation of CMIS
guidelines and to promote and to enforce the use of guidelines.
Do you have guidelines dealing with Civil MilitaryInformation Sharing in your organization?

ⓘ Start presenting to display the poll results on this slide.

 2. Lessons Learned from Missions

Improving Civil-Military Information Sharing…

• By Developing Topics of Shared Interest

Recommendation:
1. Identify topics of common interest between CMIS
actors.
2. Communicate existing topics of common interest to
other CMIS actors in an open and transparent manner.
3. Exploit existing CCTs to develop relationships between
military and non-military actors. This can be done
through successive conferences and working groups.
 2. Lessons Learned from Missions

Improving Civil-Military Information Sharing…

• with Continuous and Structured Interaction

Recommendation:
1. Pursue topics in which military and non-military actors share an interest,
such as the Cross-Cutting Topics (CCT) .
2. To build trust it is recommended to:
a. Meet face-to-face, rather than online.
b. Same organizations always attend the same meetings.
c. During these meetings, discuss shared CMIS topics.
d. Meeting at home before you meet in crisis is advised.
e. Sending the same people to CMIS meetings
 2. Lessons Learned from Missions

Improving Civil-Military Information Sharing…

• Discreet Use of Information

Recommendation:
1. Process information while respecting and maintaining the
sensitivity of the product and the provider.

2. Maintain information control by classifying information per

separate paragraph instead of classifying the whole document.

3. Make sure that information requiring discreet use is treated

accordingly once entered into the organization's information
management process.

4. When sharing information, make the terms of use explicit to

other CMIS actors.
 2. Lessons Learned from Missions

Improving Civil-Military Information Sharing…

• By Avoiding (taking measures against) Freeriding in Meetings

Recommendation:
1. Use of informal meetings to enhance relationship
building and trust on an interpersonal level.
2. Adjust expectations according to the kind of meeting:
a. Use of small meetings for the sharing of
information, especially on sensitive subjects.
b. For networking purposes, use larger meetings.
3. Create enough space in the battle rhythm for both
formal and informal meetings.
Have you experienced any of the described issues?

ⓘ Start presenting to display the poll results on this slide.

3. Humanitarian Services, Platforms and Tools

HPC. tools
3.1

Making data
easy to find and
use for analysis

Data Services
Humanitarian Data Exchange (HDX) homepage: https://data.humdata.org/
Example: Ebola outbreak data
from HDX used by NYTimes

Reports

Data Data
scraped visualized
from PDF from CSV
3.2

• Connects humanitarian

• Self-managed contact
management tool
3.3 KoboTool Box
 3.4 ACAPS

• Helps to see and

understand crisis

• Global overview

• Accessible

• Available offline
Do you know any other tool for civil military information sharing, that might be useful?

ⓘ Start presenting to display the poll results on this slide.

4. Main takeaway

Da
re
Need to know to
sha
r e!
4. Main takeaway

It’s all about trust, baby

 Questions?

Please rise you (virtual) hand or just shoot your question in the chat.
Lorem ipsum dolorsit sit amet Consectetuer
adipscing (Arial 44)

• Avoid inverse, bold, underline, colours etc. (Arial 28)

• No fancy effects to distract the attention
• Language is always “English (UK)”
• No dot after the sentences
• No frames around “title” or “main” textboxes
• Current first and last slide are mendatory
• Additional sub point (Arial 24)