Business Continuity

Management
Where to from here

IMPROVING LIVES THROUGH DATA ECOSYSTEMS

IMPROVING LIVES THROUGH DATA ECOSYSTEMS
 Digital Transformation
• Change in methodology
• New skill set requirements
• Resource requirements and infrastructure for change needed

IMPROVING LIVES THROUGH DATA ECOSYSTEMS

 March 2020
• Forming of COVID crisis committee
• Analysis of available information and impact for Stats SA
• Establishment of sub-committees looking at impact to data
collection and methods
• Identification of critical jobs
• Analysis of tools of trade to work from home
• Provision of guidelines to work from home, SOPs
• Risk assessment in Stats SA offices for contracting the virus and
mitigating procedures

IMPROVING LIVES THROUGH DATA ECOSYSTEMS

 April 2020 – April 2021
• OHS committee to focus on Health and safety matters – advising
EXCO on challenges and procedures to be implemented
• Review of methodologies for data collection
• Identification of methods to remotely collect data
• Consideration of SOPs for Fieldwork and returning to work
taking cognisance of Health and safety measures – New way of
operational planning
• Systems to monitor health of employees
• Need to understand NEW WAY of working will not go back to
previous behaviours and patterns
• Be prepared and identify needs for moving forward
IMPROVING LIVES THROUGH DATA ECOSYSTEMS
 Context: What is BPM

BPM is a discipline that uses various methods to

model, analyse, measure, improve and optimise
business processes (Gartner).

BPM involves -
• Defining
What? • Improving
• Innovating
• Measuring and Managing
End-to-end business processes that drive business
IMPROVING LIVES THROUGH DATA ECOSYSTEMS results to meet business objectives with more agility
 Base line requirement for BCM
BPM
BPM is a discipline that uses various methods to model, analyse, measure,
improve and optimise business processes (Gartner).
End-to-end business processes that drive business results to meet business
objectives with more agility
Business Continuity Management
• Business processes inform the resource requirements (people, skills,
systems)
• Business processes inform on dependencies and recovery needs for key
personnel and systems and the IT Disaster recovery
• BCM needs to be integral part in strategic and operational planning

IMPROVING LIVES THROUGH DATA ECOSYSTEMS

IMPROVING LIVES THROUGH DATA ECOSYSTEMS
IMPROVING LIVES THROUGH DATA ECOSYSTEMS
 BCP and Incident Management
PROTECTION AND
MITIGATION PLAN
Risks identified and mitigation
actions, OHS compliance,
LESSONS LEARNT detection systems, reducing
Pro
mi tecti impact of incidents on
Data collected for analysis in a tig
close out report that explains how ati on an business
on EMERGENCY
the invocation saved business pla d
n RESPONSE PLAN
versus the actual cost of such. BEFORE

arn s
Le sson
Incident management, emergency

t
actions such as evacuation, first

Emesponse
RETURN TO NORMAL
Le

Re lan
PLAN aid and Fire fighting

rgen
P
CRISIS MANAGEMENT

cy
The plan on the returning to Communications PLAN
the original or rebuilt site off Policy
Roles, responsibilities and
Nor

the recovery site/s. &

Ret al Pla

NG
AF

Plan authority
m
urn

n nt
Emergency procedures

RI
TE

Pla eme
na isis
to

DU
RECOVERY PLAN (BC) Crisis Committee
R

Ma Cr
g
n

Crisis Communication
RPO and RTO charter on Human Re
co INVOCATION
movement, Physical & Cyber Security, Pla very
IT Systems and networks, suppliers, n
Invocation Assessment, Invocation
telecommunications, back-up and
restore, office space and seating notification and mobilisation of
arrangements, products and services Systems Recovery, SHERQ,
and Business Recovery
versus actual production
IMPROVING LIVES THROUGH DATA ECOSYSTEMS teams. Linked to RPO and
RTO.
 Recovery Plan Invocation workflow

Systems, Application and

01 Back-Up Recovery Plan

Work Area and

02 Process Recovery
Plan

People movement Plan

03

04 Information and
physical security Plan

05 Media and Stakeholder

Communication Plan

IMPROVING LIVES THROUGH DATA ECOSYSTEMS

 Way forward - Mandate is thought

• Review plan and overall strategy

• Appoint BCM committee and BCM coordinator
• Review BIA
• Review readiness for current and future
incidents
• Review policy environment for BCM

IMPROVING LIVES THROUGH DATA ECOSYSTEMS

 EXPECTED OUTCOMES
Synchronised, timely and orderly recovery of the critical
functions (a government-wide approach) from a disruption
and resumption of full service to the citizens of South Africa

Build, maintain government’s continuity, resilience and capability

(things going bad but experience remains the same), achievement
of the Constitutional imperatives and service delivery in the event
of disruptions

Ensure funding provision for continuity programs based

on continuity requirements be included and prioritised
appropriately within organisations

Development of skills within the public sector and

.
bbuild internal capacity

Define and develop unifying continuity governance

instruments
Cross –utilisation of available resources , sharing
recovery infrastructure, utilising inter-governmental
structures
IMPROVING LIVES THROUGH DATA ECOSYSTEMS
 A luta continua

Kea leboga
Asante Sana
Thank you very much
Dankie

IMPROVING LIVES THROUGH DATA ECOSYSTEMS