Negotiation skills,

Participative
Management and
Grievance Handling

Submitted by: Mehak Naggar

Class : MBA 1st year
Submitted to : Prof. Neha Dhawan
Topic to be covered

 M ea ni ng Of N eg oti a ti on Sk i l l s

 Benefi ts of N eg o ti a ti o n Sk i l l s

 M ea ni ng of Pa r ti ci p a ti ve M a na g em ent

 Objecti ves of Pa r ti ci p a ti ve M a na g em ent

 Pr ocess of Pa r ti ci p a ti ve M a na g em ent

 M ea ni ng of Gr i eva nce Ha nd l i ng

 Fea tur es of Gr i eva nce Ha nd l i ng

 Steps i n G r i eva nce H a nd l i ng

 What are negotiation
skills?
 Negotiation skills are inherent qualities that help two

or more parties agree to a common logical solution.

 In the workplace, you may have to display your

negotiating skills in various situations such as:

 Negotiating a salary hike with the HR manager after

promotion

 Negotiating a project deadline with your team lead or

manager

 Negotiating few days off for a family holiday with

your manager
 Benefi ts of Negotiation
Skills

B u i l d s a re l a t i o n s h i p : D e s p i t e t h e d i ff e r e n c e i n o p i n i o n , n e g o t i a t i o n s k i l l s h e l p s t r i k e a s o l u t i o n a n d f o c u s

more on creating goodwill and value. This builds a long-term relationship.

Delivers excellent solutions: Good negotiation skills ensure that solutions to the conflicts are not short-term.

It focuses on creating long-lasting solutions because both parties make a concession only when the solution is

s a t i s f a c t o r y.

Av o i d s f u t u re c o n f l i c t s : A s b o t h p a r t i e s a g r e e t o a c o m m o n s o l u t i o n , t h e c h a n c e s o f f u t u r e c o n f l i c t s r e d u c e t o

a great extent.

C re a t e a n e n v i ro n m e n t o f b u s i n e s s s u c c e s s : G o o d n e g o t i a t i o n s k i l l s e n s u r e t h e a c c o m p l i s h m e n t o f b u s i n e s s

goals, which creates an environment of business success. This also increases the chances of future business

transaction.
 Participative Management

Participatory management
is the practice of empowering
members of a group, such as
employees of a company or
citizens of a community, to
participate in organizational
decision making.
Title Slide 6
 What is Grievance Handling?

Grievance handling is the

management of employee
dissatisfaction or
complaints (e.g. favouritism,
workplace harassment, or wage
cuts). By establishing formal
grievance handling procedures,
you provide a safe environment
for your employees to raise
their concerns.
Features of Grievance Handling
Process of Grievance Handling