APT HR SOLUTIONS

WHY THIS TRAINING PROGRAMME IS NEEDED?

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 fw;wJ if kz;zsT fy;yhjJ cyfsT
LEARNED IS HAND FULL OF SAND
UN LEARNED IS LIKE A OCEAN
 khw;wk; Njit
Change Management
In 1947
 CHANGE MANAGEMENT
 IN 1991-LPG
 CHANGE MANAGEMENT
 IN 2002-FREE TRADE
MEANING OF ATTITUDE

ATTITUDE MEANS INWARD

FEELING EXPRESSED BY
BEHAVIOUR.
THE ICEBERG
HOW MUCH DO YOU SEE OF AN ICEBERG?
THE ICEBERG

ONLY 10% OF
ANY ICEBERG
IS VISIBLE. THE
REMAINING 90%
IS BELOW SEA
LEVEL.
THE ICEBERG

VISIBLE
ABOVE SEA LEVEL
10 %
SEA LEVEL

INVISIBLE
BELOW SEA LEVEL

90 %
THE ICEBERG

KNOWLEDGE
KNOWN &
TO OTHERS
SKILLS SEA LEVEL

UNKNOWN
TO OTHERS

ATTITUDE
THE ICEBERG

KNOWN
TO OTHERS
BEHAVIOR
SEA LEVEL

UNKNOWN
TO OTHERS

VALUES – STANDARDS – JUDGMENTS

ATTITUDE
MOTIVES – ETHICS - BELIEFS
 INDIA WILL BE A SUPER POWER
COUNTRY IN-2020

“DREAM, DREAM, DREAM,

DREAM TRANSFORM INTO THOUGHTS,

AND THOUGHTS RESULTS IN ACTION”

DR. A.P.J.ABDULKALAM
AIM (Fwpf;Nfhs;)
“Fwpf;Nfhs; ,y;yhj kdpjd; $iu ,y;yhj tPl;Lf;F rkk; “
“PERSON WITHOUT AIM IS LIKE LIVING IN A H
OUSE WITH OUT ROOF
AIM (Fwpf;Nfhs;)
 tplhKaw;r;rp
7 – Forced to come out from the house.
ABRAHAM LINCOLN
7 tJ tajpy; rl;lg;gpur;rpid fhuzkhf
,tuJ FLk;gk; tPPl;bypUe;J ntspNawpdhh;.

9 – His Mother Died.

9 tJ tajpy; jhahh; ,we;Jtpl;lhh;.

22-He lost his job as a clerk.

22 tJ tajpy; ,tuJ Fkh];jh Ntiyia ,oe;jhh;.

25-He was defeated in a legislative election.

25tJ tajpy; Njh;jypNy Njhy;tpaile;jhh;

27-He had nervous break down.

27 tJ tajpy; ,tuJ euk;G kz;lyk; ghjpf;fg;gl;L

gLj;jgLf;ifahdhh; .

28-He lost his beloved.

28 tJ tajpy; ,th; jpUkzk;

nra;ag;Nghfpwth; ,we;jhh; .

30-He was defeated in speakers election.

30 tJ tajpy; rghehafh; gjtpy;

Njhy;tpaile;jhh; .
ABRAHAM LINCOLN
35-He was defeated in congress election.

35 tJ tajpy; fhq;fpu]; Njh;jypy; Njhy;tpaile;jhh; .

46-He was defeated in senate election.

46 tJ tatpy; nrdl;lh; Njh;jypy; Njhy;tpaile;jhh; .

47-He was defeated in Wise – President election.

47 tJ tajpy; Jiz [dhjpgjp Njh;jypy; Njhy;tpaile;jhh;

52-Won in President election.

52 tJ tajpy; [dhjpgjp Njh;jypy; ntw;wp

ABRAHAM LINCOLN
MR. JOHN F KENNEDY
MR. BILL CLINTON
MR. BILL GATES
MR. MARTIN LUTHER KING
MR. VIVEKANANDHAR
 INTER PERSONAL SKILLS

INTER PERSONAL SKILLS MEANS

THE RELATIONSHIP BETWEEN
ONE PERSON TO OTHER

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cwT MFk;”
 SOME FACTORS THAT PREVENT
BUILDING AND MAINTAINING POSITIVE
RELATIONSHIP?

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guhkhpf;fTk; tplhky; ek;ikj; jLf;Fk;
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1. NEGATIVE ATTITUDE
( vjph;kiwkdg;ghq;F )
 ATTITUDE (kdg;ghq;F)

ATTITUDE MEANS INWARD

FEELING EXPRESSED BY
BEHAVIOR.

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vz;zq;fspd; gpujpgypg;G.
MR. HENRY FORD
MR. BARRACK OBAMA
 TWO TYPES OF ATTITUDE
kdg;ghq;F ,uz;L tifg;gLk;

1 POSITIVE ATTITUDE (ey;y kdg;ghq;F)

2. NEGATIVE ATTITUDE (vjph;kiw kdg;ghq;F)

1. ey;y kdg;ghq;F POSITIVE ATTITUDE
2.vjph;kiw kdg;ghq;F NEGATIVE ATTITUDE
 jPTk; fhydp tpw;gidahsUk;
ISLAND AND SHOE SELLER
 THREE FACTORS DECIDING
OUR ATTITUDE
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jPh;khdpf;fg;gLfpwJ mitfs;
1. R+oy; (ENVIRONMENT).
2. mDgtk; (EXPERIENCE).
3. fy;tp (EDUCATION).
1. R+oy; (ENVIRONMENT).
2. mDgtk; (EXPERIENCE).
3. EDUCATION
2. SELFISHNESS
(Raeyk; )
3. LACK OF COURTESY
(khpahijapd;ik )
4. INCONSIDERATE BEHAVIOUR
( gpwh; czh;Tfis kjpf;fhj elj;ij )
5.NOT MEETING COMMITMENTS
(flikg;nghWg;Gfis epiwNtw;whik)
6. RUDE BEHAVIOUR
(Kul;Lj;jdkhd elj;ij)
7. LACK OF INTEGRITY AND HONESTY
(ehzakpd;ik > Neh;ikapd;ik)
8.ARROGANCE
( fh;tk; )

a
9.CONCEIT
( jw;ngUik )
 10 . EGO
( mfk;ghtk; )
11.ENVY / JELOUSLY – CRAB MENTALITY
( nghwhik )
12.IMPATTENCE
( nghWikapd;ik )
STEPS TO BUILDING A INTER PERSONAL SKILLS
I. ACCEPT RESPONSIBILITY
( nghWg;Ngw;Wf; nfhs;Sq;fs; )

“ RESPONSIBILITIES GRAVIATE TO THE PERSON WHO CAN

SHOULDER THEM ”
-ELBERT HUBBARD

“nghWg;Gf;fis Rkf;f Kbe;jth;fisg; nghWg;Gf;fs; nrd;wilAk;”

-vy;gh;l; `g;gh;l;
II. CHOOSE YOUR WORDS CAREFULLY

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III DON’T CRITICIZE AND COMPLAIN

( tpkh;rpf;fNth Fiw $wNth Ntz;lhk; )

IV SMILE AND BE KIND
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 V PUT POSITIVE INTERPRETATION
ON OTHER PEOPLE’S BEHAVIOUR

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vLj;Jf;nfhs;Sq;fs;
 VI. BE A GOOD
LISTENER
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VII . BE ENTHUSIASTIC
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 VIII GIVE HONEST ANS SINCERE
APPRECIATION
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IX. WHEN WE MAKE A MISTAKE , WE SHOULD
ACCEPT IT IMMEDIATELY AND WILLINGLY

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X. WHEN OTHER PERSON REALIZES AND
ADMITS THAT HE HAS MADE A MISTAKE,
CONGRATULATE HIM AND GIVE HIM WAY
OUT TO SAVE FACE

xUtH jdJ jtiw czHe;J jhd; xU jtiw nra;J tpl;ljhf

xg;Gf; nfhz;lhy; mtiug; ghuhl;b me;j ,f;fl;lhd
#oypUe;J ntsptu mtUf;F top tpLq;fs;.
 XI. DISCUSS BUT DON’T ARGUE

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XII .DON’T GOSSIP
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XIII. TURN YOUR PROMISES
INTO COMMITMENTS
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nghWg;ghf khw;Wq;fs;.
XIV. BE GRATEFUL BUT DO
NOT EXPECT GRATITUDE
ed;wpAld; ,Uq;fs;:
Mdhy; ed;wpia vjph;ghh;j;J ,Uf;fhjPh;fs;.
THANK YOU
XV. BE DEPENDABLE AND
PRACTICE LOYALTY
ek;gfkhdtuhf ,Uq;fs;:
tpRthrj;ijf; filg;gpbAq;fs;.
 XVI. AVOID BEARING
GRUDGES.FORGIVE AND FORGET.
kdjpy; ntWg;ig itj;jpUf;fhjPh;fs;:
kd;dpj;J kwe;J tpLq;fs
 XVII. PRACTICE HONESTY,
INTEGRITY AND SINCERITY
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cz;ikahfTk; ,Uq;fs;.
XVIII. PRACTICE HUMILITY
gzpTld; ,Uq;fs;.
XIX. BE UNDERSTANDING
AND CARING
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XX. PRACTICE COURTESY ON A DAILY BASIS
khpahij fhl;l goFq;fs;.
XXI. DEVELOP A SENSE OF HUMOUR;
eifr;Rit czh;it tsh;j;Jf; nfhs;Sq;fs;
XXII. DON’T BE SARCASTIC AND
PUT OTHERS DOWN
ahiuAk; ,opTgLj;jp jho;j;jp tplhjPh;fs;.
XXIII. TO HAVE A FRIEND , BE A FRIEND
xU ez;gidg; ngWtjw;F >
Kjypy; ePq;fs; xU ez;gdhf ,Uq;fs;.