ISO PPT V2

ISO standards, Certification and
Audit of Quality Management

System
Presentation for Group Assignment
Presented By : Group F
12th November 2023
MSc in Construction Engineering and Management

Assignment of Quality Management , Group-F 1
Physical Group’s Photo
Prakash Upadhayaya, Bishnu Ram Bista, Sarita Dahal,

Purnima Vaidhya,Punya Kumar Kharbuja, Stalin Shrestha,
Biju Dhakal, Neeta Kumari Ishar
2
Assignment of Quality Management , Group-F
Presentation Contents
• Introduction
• Objectives
• Limitations
• Methodology
• Analysis and Finding
• Conclusion and recommendation
• Photos

3
Introduction
• International Organization for Standardization (ISO) -an
independent, non-governmental organization, the members of
which are the standards organizations of the 169 member
countries.
• There are various types of ISO family of international
standards for QM
• ISO 9000 is one of them that help organizations consistently
meet customer expectations and improve their processes.
• It should be considered to be a first step or the base level of a
quality system (ISO 9000 is a quality system).
• It was first published in 1987 by the ISO.
• The standards underwent major revisions in 2000 and 2008,
latest on 2021.
Introduction Cont…….
• Certification as provision by an independent body of written assurance (a
certificate) that the product, service or system in question meets specific.
• ISO Certification is performed by external certification bodies, thus a
company or organization cannot be certified by ISO,
• Don't say: "ISO certified" or "ISO certification" DO say: "ISO 9001:2015
certified" or "ISO 9001:2015 certification" (for example)
• An ISO 9001 certificate must be renewed, in accordance with ISO 17021,
at regular intervals usually once every three years.
• An ISO audit is a systematic and objective examination of an
organization's processes, procedures, and practices to assess its
compliance with ISO standards, such as ISO 9001 (Quality Management
System).
• ISO audits can be conducted internally by an organization's own
personnel (internal audit), by customers or suppliers (second-party audit),
or by independent external auditors or certification bodies (third-party
audit).
Statement of the Problem
• Lack of Awareness and Understanding
• Complexity and Cost of Certification
• Inadequate Resources for Auditing
• Lack of Standardization in Auditing
• Resistance to Change and Continuous
Improvement
• Non-conformities and Corrective Actions

Objectives
Understanding ISO Standards
Implementing Quality Management
Systems
Achieving ISO Certification
Conducting Quality Management System
Audits
Continuous Improvement

7
Scope
in-depth analysis of ISO standards governing
construction materials, specifically cement and
rebar.
comprehensive study of ISO standards related
to the manufacturing, quality control, and
testing procedures for these materials.
the impact of ISO certification on industry
practices
methodologies applied to assess and evaluate
the quality and compliance of these materials
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Scope Cont….
The scope also includes insights into the
impact of these standards on industry practices,
sustainability, and compliance, offering valuable
knowledge for professionals, organizations, and
stakeholders involved in the construction
sector.

9
Limitations
• ISO is the most popular quality management standard in the world. It
provides a framework for organizations to establish, implement, and
maintain an effective quality management system that will
consistently deliver safe, reliable products of good quality and
deliverable on time. While ISO is a widely recognized standard for
quality management systems. However, it does have some limitations,
including:

Limitations on effectiveness of ISO
• Lack of industry specificity
• Costly Initial Implementation
• Difficult to understand
• Unclear Benefits
• Limited focus on technical specifications
• Insufficient emphasis on material testing and
performance:
• Subjectivity in interpretation
• Lack of training
Limitation of ISO on Certification
• Resources and time
• Complexity
• Absence of attention to certain industries
• Documentation is significantly estimated
• Limited customer awareness
• Maintenance requirements

METHODOLOGY

Methodology ISO Certification
• ISO does not perform certification.
• ISO develops International Standards, such as ISO 9001 and ISO 14001, but is not
involved in their certification, and do not issue certificates. This is performed by external
certification bodies, thus a company or organization cannot be certified by ISO.
• However ISO's Committee on Conformity Assessment (CASCO) has produced a number
of standards related to the certification process, which are used by certification bodies.
• Remember, when labelling a product or system as certified to an ISO standard:
• Don't say: "ISO certified" or "ISO certification“ DO say: "ISO 9001:2015 certified" or
"ISO 9001:2015 certification
• ISO Certification – stages
• Step1. Develop a quality management system:
• Step2. Implement the new quality management system
• Step3. Schedule an external audit
• Step4. Register the quality management system
• It takes approximately 10 months to complete all the stages
• After obtaining certification-Organization must demonstrate, through internal follow-up
audits, that the processes documented to bring the company into standards compliance
are being followed.

Methodology ISO Audit
An ISO Audit is basic terms means checking to ensure you are actually
doing what you say you are doing.
During an ISO audit one should:.
i. verify that the management system is in compliance with the
relevant ISO standard.
ii. check to ensure that the actions taken to meet the quality
objectives of the organisation are suitable.
iii.verify that any problems within the management system have
been addressed.
iv.look for any improvements that can be made to the system
Types of ISO Audit: 3 types
v. First Party Audit
vi.Second Party Audit
vii.Third Party Audit
Findings
ISO 197 Certification:
Following a successful ISO certification audit, Cements co obtained
ISO 197 certification
Enhanced Product Quality:
The implementation of ISO standards led to a noticeable
improvement in product quality and consistency
Market Reputation:
ISO 197 certification significantly enhanced Cement Co's reputation
in the market
Compliance with International Norms:
By aligning with ISO standards, CementCo demonstrated its
dedication to global quality norms, which was particularly
important for export markets where international standards
were highly regarded.
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Findings

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Analysis and Discussion
The case study of CementCo's study and implementation of
ISO standards for OPC cement reveals several important
insights:-
Quality Assurance:
The implementation of ISO standards, in this case ISO 197, ensures a high level of
quality assurance for OPC cement. This is essential to meet the demands of the
construction industry and build trust with customers.
Market Competitiveness:
ISO certification provides a competitive advantage, enabling CementCo to
position itself as a preferred supplier in the construction industry. This can
lead to increased market share and business growth.
International Alignment:
ISO standards provide a framework for international alignment, allowing
CementCo to participate in global markets by meeting common quality and
regulatory exceptions.

18
Continuous Improvement:
ISO standards emphasize the importance of continual improvement. Regular
internal audits help identify areas for enhancement and ensure the company
remains aligned with ISO requirement.
Some notable ISO standards includes
ISO 9001:2015 - Quality Management Systems

ISO 14001:2015 - Environmental Management Systems
ISO 27001:2013 - Information Security Management Systems
ISO 45001:2018 - Occupational Health and Safety Management Systems
ISO 50001:2018 - Energy Management Systems
ISO 22000:2018 - Food Safety Management Systems
ISO 13485:2016 - Medical Devices - Quality Management Systems
ISO/IEC 27002:2022 - Information technology - Security techniques - Code
of practice for information security controls

19
Remember, when labelling a product or system as certified to an ISO standard:
Don't say: "ISO certified" or "ISO certification"
DO say: "ISO 9001:2015 certified" or "ISO 9001:2015 certification" (for example)
MISUSE OF ISO LOGO

Checklist for ISO AUDIT

20
Challenges:-
Resource Intensive:
Certification and audits can be
resource-intensive, requiring time,
money, and personnel commitment
Complexity:
Navigating the intricacies of ISO
standards and certification processes
can be complex for some
organizations.
Maintaining Compliance:
Organizations must continually work
to maintain compliance and adapt to
changes in standards.
Fig: - kishan water tank indicating ISO
9001:2008 certified company

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Analysis and Findings
• Over 20000 (24949 Sep 2023) standards have been set covering everything from
manufactured products and technology to food safety, agriculture and healthcare.
• The standards underwent major revisions in 2000 and 2008, latest on 2021.
ISO 9000:2015 (QMS- Fundamentals and vocabulary)
ISO 9001:2015 (QMS- Requirements)
ISO 9004:2018 (Quality Management — Quality of an organization
- Guidance to achieve sustained success)
• All are lastly reviewed and confirmed on 2021
• ISO 17021, at regular intervals recommended by the certification body, usually
once every three years.
• Today: Accreditation Bodies (97), Associate Member (27), Regional
Accredition groups (6), Certification Bodies (1182), Certifications (566,817)
• Only ISO, ISO members, and ISO technical committees (TCs) are allowed to use
the ISO logo and ISO short name in accordance with ISO Policies.
contact us at logo@iso.org
ISO 9001 certification has a three year validity period

22
ISO Certified Cement & Rebar in Nepal

23
ISO Certified cement in Nepal
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Conclusion
 ISO: 9001 certification is a prestigious recognition of a company’s
commitment to quality management systems.
 Businesses in Nepal who pursue ISO 9001 Certification in Nepal get
better customer satisfaction, better procedures, and more competitive
business models.
 Key benefits are: Improved efficiency, Productivity, Customer
satisfaction, Tender eligibility, Brand recognition, Quality management,
Trust within customers
 Various Cements and Rebar in Nepal were found to be Certified with
ISO: 9001and some were in the process
 Some were found to be unwilling to have the international brand
whereas few were found to be unaware of recognition and process.
 For assisting ISO: 9001 Certification process, international consultants
are available in Nepal.
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Recommandation
 Hence, it is recommended, to those industries not having ISO 90001
certificates, to initiate the process of ISO: 9001 certification process
 To obtain ISO 9001 certification in Nepal, industries can go through
available recognized ISO 9001 consultants and certification organization
also
 Because of plenty of advantages, industries should be in continuous
improvement in the QMS to keep aligned with ISO 9001
 It is recommended that concerned office should conduct awareness
training program as well deliver the guidance regarding the process and
availability of consultant in Nepal for the ISO: 9001 Certification Process

26
THANK YOU

27

ISO PPT V2

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ISO standards, Certification and

Audit of Quality Management

Presentation for Group Assignment

12th November 2023

MSc in Construction Engineering and Management

Prakash Upadhayaya, Bishnu Ram Bista, Sarita Dahal,

MSc in Construction Engineering and Management

MSc in Construction Engineering and Management

MSc in Construction Engineering and Management

MSc in Construction Engineering and Management

MSc in Construction Engineering and Management

MSc in Construction Engineering and Management

MSc in Construction Engineering and Management

MSc in Construction Engineering and Management

MSc in Construction Engineering and Management

MSc in Construction Engineering and Management

Some notable ISO standards includes

ISO 9001:2015 - Quality Management Systems

MSc in Construction Engineering and Management

MISUSE OF ISO LOGO

MSc in Construction Engineering and Management

MSc in Construction Engineering and Management

MSc in Construction Engineering and Management

MSc in Construction Engineering and Management

MSc in Construction Engineering and Management

MSc in Construction Engineering and Management

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