Introduction to

Management
Unit 3 - Chapter 5
Learning Outcomes
1. Define ‘Management’
2. Provide a summary of management skills and activities
3. Describe and apply management skills and activities to daily lives
4. List and describe the characteristics of a manager
5. Distinguish between enterprise and management
What is management?
Give me examples of what you think management might be.

How is it different from being an entrepreneur?

What is Management
Management involves getting people to work together for a common organisational goal
using the skills of leading, motivating and communicating
Management skills
What skills do you need to be a successful manager?

In pairs come up with 3 skills needed to be a manager and why.

Management skills
Leading
● Managers have a clear vision for the future that they share openly with employees
● Encourage employees together for a common organisational goal
● 3 styles : Autocratic

Democratic

laissez-faire
Motivating
● Managers must find out what motivates their employees in the workplace
● Can offer financial rewards e.g bonus payments
● Can offer non-financial rewards e.g additional holidays
● Will look at ‘Maslow’s Hierarchy of Needs’ and ‘McGregor’s Theory X and Theory
Y’ in relation to this
Communicating
● Good managers must be good communicators with all stakeholders
● In oral, written and visual communication
● Through a range of methods - email, meetings etc.
Management activities
Planning
● Must identify the overall business goals and break them down
into more manageable tasks
● Should develop plans to achieve goals using resources available
e.g employees and capital
● Make short, medium and long term plans
Organising
● Need to identify roles and tasks that need to be performed by staff
● Organisational structures they can choose from are functional, geographic and
product
Controlling
● Management should build control mechanisms into the business - financial control,
stock control, quality control
Applying Management Skills and activities in daily life

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How would you apply management
skills and activities in daily life to:
● School
● Local Community
● Business
● Government
Characteristics of
A Manager ?
Characteristics of a Manager
1. Problem Solving:

A good manager should be able to find solutions to problems and deal with them quickly
and efficiently.
Characteristics of a Manager
2. Flexibility

Good managers understand they may need to adapt management techniques and plans to
deal with any unforeseen circumstances
Characteristics of a Manager
3. Charisma

Charismatic managers have the ability to inspire people.

Characteristics of a Manager
4. Hard-working

Managers must set a good example for their employees.

Characteristics of a Manager
5. Initiative

Managers do not wait for others to tell them what to do.

They work off their own initiative

Differences between Enterprise and
Management
Sometimes entrepreneurs may not be good managers

Why?