Department of

Psychology
SJU . BENGALURU

Let’s Talk!
Presented by : Diya Dsouza
MSc. Counselling Psychology
St. Joseph’s University

Supervisor : Ms. Neeta Gerosa Perira

HOD, Department of Psychology
St. Joseph’s University
Lets break the Ice?
Lets Mimic!
Why am I here?

• To educate the students on the various kinds of emotions.

• To develop a sense of awareness on one's own emotions and of how
you can recognise others.
• To promote empathy amongst each other and help regulate one's
emotions.
Why are you here?
• Learn more about emotions.
• Develop the concept of empathy.
• Skills to ground oneself.
• Leave this room in a better mood.
 Self
Emotional Self
Awareness Intelligence Motivation

Social
Empathy Skills
Self
Regulation
 Draw 3 circles
About a coin size would do!

Earlier today Now How would you like to

feel later?
 Different Emotions
Happy Sad Angry

Surprised Scared Disgust

Toilet Paper Activity
 What do I do when things get tough?

Self Awareness What am I feeling right now?

What is the other person feeling right now? Empathy

Self-Regulation What can I do to control my emotions?

How can I show interest in this person? Social Skills

Self Motivation Is it easy? Or Difficult? And why?

What does your Emotional Intelligence affect?

Your performance at
school/college/work

Your physical health

Your mental health

Your relationships

Your social intelligence

Activity
• I can recognize my emotions as I experience them
• I lose my temper when I feel frustrated
• People have told me that I’m a good listener
• I know how to calm myself down when I feel anxious or upset
• I enjoy organizing groups
• I find it hard to focus on something over the long term
• I find it difficult to move on when I feel frustrated or unhappy
• I know my strengths and weaknesses
• I avoid conflict and negotiations
• I feel that I don’t enjoy my work
• I ask people for feedback on what I do well, and how I can improve
• I set long-term goals and review my progress regularly
• I find it difficult to read other people’s emotions
• I struggle to build rapport with others
• I use active listening skills when people speak to me
YES OR NO
Tips to improve your Emotional Intelligence
 Do I know ME?
Strengths and weakness
How to Increase your Emotional Intelligence?
 Take step back!
• Gratitude journal • Social Support - Who are
• Feeling check they going be?
• Just breath 5-4-3-2-1 • Self-care - What are you
• Butterfly Hugs going to do?
• Body Awareness • Mental health
• Talk to you - Mirror professionals - Are you
• Post-Its willing to go for it?
• Grounding/sensory box
Thank you!
Emotional intelligence
• The ability to process emotional information and use it in reasoning and other cognitive activities.
According to Mayer and Salovey’s 1997 model, it comprises four abilities:
• To perceive and appraise emotions accurately.
• To access and evoke emotions when they facilitate cognition
• To comprehend emotional language and make use of emotional information
• To regulate one’s own and others’ emotions to promote growth and well-being.
Emotional intelligence (EI) is the ability to recognize and manage our emotions, behaviors, and impulses, as well as apply this knowledge to the world around us. It
encourages self-awareness, internal motivation, and the exploration of diverse perspectives. Through effective and authentic communication, emotional intelligence
will create positive relationships within any organization.
Emotional intelligence is a skill that can be developed, in which these skills will help you to maximize your personal and professional success.
• Objective
• Outcomes
• Activities
• What is the definition of Emotional Intelligence.
• Why is Emotional Intelligence important and how can it help you
personally.
• The three components that make up Emotional Intelligence.
• The seven characteristics of Emotional Intelligent people: Change
agents, Self-Aware, Empathetic, Not Perfectionist, Balanced, Curious
and Gracious.
• Five steps to develop your Emotional Intelligence: be in touch, increase
joy, positive self-regulating strategies, manager self-talk and lean in.
• How to measure Emotional Intelligence in an organization.
5 components (1)
• 1. Self-awareness
• Self-awareness is about recognising and understanding your emotions – what you’re feeling and why – as well as appreciating how they affect those
around you. It’s the basis of good intuition and decision-making, helping you to instinctively make the right choices for you in all aspects of life. Self-
awareness is also about knowing your strengths and weaknesses, and what is important to you – your values or moral compass.
• 2. Self-regulation
• Once you’ve mastered emotional awareness, the next step is managing those emotions – particularly the negative ones – effectively. Always treat
others with respect and try to stay in control. If you have a tendency to emotional outbursts, practise being calm: step back and take a deep breath.
It’s also important to stay true to your values, and hold yourself personally accountable for any mistakes.
• 3. Motivation
• The third ‘personal’ element, motivation is about your drive to improve and achieve: setting high standards for yourself and working consistently
towards your goals. Take the initiative: be ready to act on opportunities as they come along, and practise being assertive. Motivation is also about
optimism and resilience, and finding the positive in a situation, even – or especially – those that didn’t go well.
• 4. Empathy
• A key interpersonal skill, empathy is the ability to put yourself in someone else’s shoes and see a situation from their perspective. As well as having
an awareness of others’ feelings, it’s important to acknowledge and respond to them – even if you don’t agree with them. Respecting diversity and
inclusion is a vital aspect of empathy, as is communication: pay close attention to what you and others say, whether verbally or through body
language.
• 5. Social skills
• Often described as a ‘people person’, those who are socially skilled are adept at dealing with others. They are trustworthy team players and
confident communicators: as good at listening to other people as they are at speaking themselves. They also make great leaders, inspiring and
motivating colleagues, managing change and resolving conflict effectively, and giving praise where it’s due.
5 components (2)
• Emotional intelligence has five components in it:
• Self-awareness – the knowledge of what we feel and why we feel so
• Self-regulation – the ability to express our feelings in the right way
• Motivation – the internal drive to change the way we feel and express
• Empathy – the ability to relate to others’ emotions and see the world
from their perspective
• Social skills – the power to communicate effectively and build strong
connections at home or in the workplace.
• A well-balanced, empathetic, and friendly person is more emotionally aware than an
unempathetic and demotivated individual. The studies of Daniel Goleman illustrated an
emotionally intelligent person to have:
• The ability to recognize own emotions
• The ability to relate to others’ emotions
• The ability to actively listen to others
• The ability to actively participate in interpersonal communication and understand the nonverbal
cues of behavior
• The ability to control one’s thoughts and feelings
• The ability to effectively manage emotions and express them in a socially acceptable way
• The ability to receive criticisms positively and benefit from them
• The power to forgive, forget, and move on rationally
How many of the above qualities can you relate to yourself?
Improve EQ
https://slidesgo.com/theme/emotional-intelligence-subject-for-
pre-k-social-skills#search-emotional+intelligence&position-
2&results-137&rs=search
Activity
• https://positivepsychology.com/emotional-intelligence-tests/
• https://positivepsychology.com/emotional-intelligence-training/
• Gratitude journal
• Feeling check