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Es Term 3 Content Training
Es Term 3 Content Training
Es Term 3 Content Training
GRADE 12
TEACHER CONTENT TRAINING
02/08/2023
EKURHULENI SOUTH DISTRICT
● Receive information
6.Safety, security and protection of life ● Protective clothing (environmental issues: role of employer)
● Comply with legislations
● Precautionary measures.
ECONOMIC, SOCIAL AND CULTURAL RIGHTS IN THE WORKPLACE
ECONOMIC RIGHTS SOCIAL RIGHTS CULTURAL RIGHTS
• Learners must know that the implications of equality, respect and dignity for
businesses are embedded.
• Ensure that learners first understand the implications of the above-mentioned
different types of human rights before you start a new lesson on this topic.
• Flag the notes on the implications of equality, respect and dignity for businesses and
request learners to classify these notes into different types of human rights.
• NOTE: This topic focus mainly on HOW businesses should respect employees in terms
of equality, respect, and dignity.
BUSINESS STUDIES
GRADE 12
TERM 3 CONTENT
DIVERSITY
Meaning of diversity
Diversity means that people are different in terms of races, gender, age, culture, religion
and background etc.
Refers to the variety of people employed based on age/race/gender etc.
Recommend ways in -free uniforms -affirmative action -equal employment -person aged 15 or
which businesses could -subsidised meals -discrimination opportunities younger
deal with the diversity -learnerships -EEA and BBBEE -gender equity -older employees
issue identify in -prices of products -diverse workplace -managerial positions -young employees
QUESTION… -train employees -appointments -age of permanent
-train employees employees
● Recap the meaning of inclusivity that was covered in Grade 10 e.g. inclusivity means that businesses should
not discriminate employees against gender, age, race, language, disability etc
● As learners to explain the importance of inclusivity in the workplace as this was also covered in Grade 10.
● Inform learners that we are going to look at how businesses can achieve inclusivity by addressing diversity issues
in the workplace.
● Request learners to give examples of diversity issues that may be present in the workplace.
● Sort learners’ responses by removing the diversity issues that are not mentioned in the 2021 Exam Guidelines as the focus is only
on seven diversity issues. Refer to page 30 of the 2021 Exam Guidelines.
● Ask learners to provide strategies that businesses can use to deal with each of the following diversity issues in the workplace:
● Provide a detailed explanation of how businesses should deal with each diversity issue in the workplace.
● Request learners to provide other strategies of dealing with each diversity issue.
● Learners must be advised that “religion” forms part of “culture” and that businesses can use the same strategies to deal with
the former and the latter.
SUGGESTED TEACHING AND ASSESSMENT METHODS FOR DIVERSITY ISSUES IN THE WORKPLACE
• Provide practical examples of how certain businesses deal with some diversity issues e.g. Indians have
special prayer room, and they can observe the prayer sessions once or twice a day. Men are also allowed a
take an extended lunch on a Friday to attend Mosque.
• Learners must be requested to do research on how businesses deal with any type of a diversity issue and
present their findings in classroom.
• Request learners to explain the benefits of diversity in the workplace. They should be able to provide correct
responses if they are well conversant with ways in which businesses can deal with each diversity issue.
• Use the following key words to guide learners on how they can write facts on the benefits of diversity in
the workplace:
o Morale/motivation
o Good public image
o Competitive advantage
o Innovative ideas
o Loyalty
o Communication
o Customer satisfaction
o Profitability
SUGGESTED TEACHING AND ASSESSMENT METHODS FOR DIVERSITY ISSUES IN THE WORKPLACE
• Ensure that learners do not confuse the benefits of diversity with the advantages of creative thinking.
Diversity deals with people while creative thinking deals with “ new ideas”. Furthermore, the aim of
diversity is to achieve inclusivity in the workplace, while the aim of creative thinking is to find
new ways of doing things in the workplace.
BUSINESS STUDIES
GRADE 12
TERM 3 CONTENT
ENVIRONMENTAL ISSUES
-must provide and maintain -ensure that all equipment that is -use prescribed safety equipment
equipment that is necessary for necessary to perform work
employees to perform their work. provided/maintained regularly.
-must provide personal protective -ensure that the correct personal -cooperate and comply with the
clothing to workers and reduce or protective clothing is provided rules and procedures e.g., wear
remove dangers in the workplace. and available to all workers, and prescribe safety clothing such as
that the workers are always wearing hard hats, safety shoes and gloves.
it.
-comply with safety laws -ensure that employers comply with -take care of their own health and
COIDA. safety in the workplace
-equipment must be used under the ensure that dangerous equipment is
supervision of a designated trained used under the supervision of
worker trained/qualified worker.
STRATEGIES BUSINESSES MAY USE TO PROTECT THE ENVIRONMENT AND HUMAN HEALTH.
● Request learners to suggest strategies on how businesses can protect the environment and human health.
● NOTE: This topic focuses on protecting the internal and external environment rather than safety in the workplace.
● Provide a detailed description of how businesses may protect the environment and human health.
● Classify the notes according to the following categories:
HEALTH MAINTENANCE LEGISLATION
● Educate people about hygiene • Physical working conditions, e.g. • Laws and regulations should be
issues. adequate lighting/ventilation adhered to so that profits are not
● Encourage employees to do regular should be available and generated at the expense of the
health checks functional environment
• The 2015-2022 national diagnostic reports on learner performance have highlighted the
following misconceptions and errors committed by candidates:
• Many candidates confused Q4.2 with either the responsibility of employers in protecting
the workplace environment or strategies on how businesses can promote the health and
safety of employees in the workplace.
• Some responses were based on employee wellness rather than safety measures in the
workplace. Some candidates listed advantages of having the health and safety
representatives in the workplace or referred to compliance with the provisions of COIDA.
• Many candidates showed confusion in Q3.7 regarding the responsibilities of employers
and employees in protecting human health and safety in the workplace. Some responses
were incorrectly based on the role of the health and safety representatives in protecting
the workplace environment whilst others confused this question with the well-being of
employees which was asked in Q3.5.
RESPONSIBILITIES OF EMPLOYERS IN PROMOTING HUMAN HEALTH AND SAFETY IN THE WORKPLACE
Provide and maintain all the equipment that is necessary to perform the work.
Equipment must be used under the supervision of a designated trained worker
Keep the systems to ensure that there will be no harmful impact on the health and safety of workers.
Reduce/Remove dangers to workers and provide personal protective clothing
Employers must know where potential dangers might be and take measures to eliminate or limit the harm
Ensure that the workers’ health is not damaged by hazards resulting from production
/processing/storage/transportation of materials or equipment
Workers must be informed /instructed/and supervised to limit potential dangers to them/Emergency exit door
signs should be visible to all employees
Comply with safety laws which seek to promote a healthy working environment
ROLES OF HEALTH AND SAFETY RESPRESENTATIVES IN PROTECTING HUMAN HEALTH AND SAFETY IN THE
WORKPLACE
Ethical corporate social he business is compelled to look after human rights like respect for
investment employees, customers, and suppliers. For example, they must ensure
good treatment of workers, safe products for customers, and fair trade
with suppliers.
Health and safety The business must ensure that the working environment is safe for all
stakeholders.
Corporate governance The business must always be accountable, transparent, and comply with
the law, as suggested by the King IV code.
Business ethics Every business must integrate its core values like honesty, respect, and
fairness into all its policies and practices.
Components of CSR
Components Explanation
To comply with the laws, the business must have diversity, equity, and
Employment equity equality in the workplace as prescribed by the EEA and other Acts.
Supply chain/ Bad practices of business associates reflect negatively on the business.
Distribution channel They must influence the entire supply chain to take part in good CSR
practices.
Customers Customers consider the manner in which goods and services are produced
by the business, in addition to the cost and quality. Customers are
also concerned with the impact of the business’s practices on the
environment and community.
Community A business must be in close contact with its community to know their real
needs, issues, and risks before the business can develop a CSR strategy
for the community.
Impact of
CSR/SCI on
Communities
Impact of
CSR/SCI on
Businesses
Differences between CSR and CSI
THE NATIONAL DIAGNOSTIC REPORT ON LEARNER PERFORMANCE
The 2015-2021 national diagnostic report on learner performance have highlighted the following
misconceptions and errors committed by candidates:
• Many candidates confused the impact of CSI on businesses with communities. Others provided
incomplete responses, such as increased profitability and market share. There were also instances
where candidates either repeated words that were used in the scenario or gave other examples of CSI
projects. These were not relevant to answering this question.
• Some candidates confused the corporate social investment (CSI) focus areas with the corporate social
responsibility programmes even though the examples of CSI focus areas are provided in the 2021
Examination Guidelines. This could be because this question was asked for the first time in the NSC
examination in Section A.
• Many candidates listed examples of corporate social responsibility (CSR) and corporate social
investments (CSI) programmes/projects instead of distinguishing between these concepts. Some
confused CSR with CSI. It seems as if candidates had limited understanding of these two concepts.
Others used CSR components and CSI focus areas to explain the differences.
SUGGESTED TEACHING AND ASSESSMENT METHODS FOR CORPORATE SOCIAL RESPONSIBILITY
● Flag the purpose of CSR on the Smartboard and request learners to link some of the definition of
CSR with some of its purpose. Refer to the example below:
DEFINITION OF CSR PURPOSE
• A business voluntarily takes steps to ● CSR aims at creating a safe working
improve the quality of life for employees environment for employees
and their families and communities. ● Key areas of concern are protecting the
environment, the wellbeing of
employees from the community
• Corporate Social Responsibility/CSR is • CSR programmes are internal
the way a business conducts its programmes that businesses use to
operations ethically and morally comply with laws and ethics
regarding the use of human, physical
and their funds.
SUGGESTED TEACHING AND ASSESSMENT METHODS FOR CORPORATE SOCIAL RESPONSIBILITY
NOTE: Learners may not be able to understand the purpose of CSR without the being well conversant with the meaning
of CSR.
CSR programmes must focus on how businesses will implement the triple bottom line elements in Social
responsibility
Learners must not confuse the components of CSR with CSI focus areas that will be deal with in the next unit.
Make learners aware that the CSR components focuses programmes that are aimed at addressing people and
planet for an example:
CSR COMPONENTS TRIPLE BOTTOM LINE COMPONENT
Environment Planet
Ethical corporate social investment
Health and safety
Employment equity People
Employees and customers
Community
❖ suggest /recommend ways in which the presenter can handle feedback in a non-
aggressive and professional manner.
❖ explain/suggest/recommend areas of improvement in the next presentation
❖ identify areas of improvement in the next presentation from given scenarios/case
studies
❖ outline/explain aspects that must be considered when designing a multimedia
presentation, for
❖ give examples of non-verbal presentations, for example, written reports, scenarios,
types of graphs (for example, line, pie, bar charts, and so on), as well as other non-verbal
types of information such as pictures and photographs.
FACTORS TO CONSIDER & AREAS OF IMPROVEMENT
BEFORE PRESENTATION DURING PRESENTATION IN THE NEXT PRESENTATION
Clear purpose/intentions/objectives and main Make the purpose/main points of the presentation The presenter should revise objective that were
points of the presentation. clear at the start of the presentation. not achieved.
The main aims captured in the Mention/Show the most important information
introduction/opening statement of the first.
presentation.
Create visual aids/graphics that will Make the presentation interesting with visual Increase/Decrease the use of visual aids or
consolidate the information/facts to be aids/anecdotes/examples/Use visual aids replace/remove aids that do not work well.
conveyed to the board of directors. effectively.
Consider the time frame for presentation, e.g. Manage time effectively to allow time for questions. Reflect on time/length of the presentation to
fifteen minutes allowed. add/remove content.
Prepare a rough draft of the presentation Use suitable section Reflect on the logical flow of the
with a logical structure/format with an titles/headings/subheadings/bullets to format/slides/application of visual aids.
introduction, body, and conclusion. simplify the presentation.
Multimedia presentation refers to a verbal presentation that is complemented with the use of slides/videos and
audio. Multimedia can enhance any presentation and captivate the audience. The infusion of the most effective
visual aids in a presentation requires thorough planning on the part of the presenter.
• Start with the text which forms the basis of the presentation.
• Use legible font and size so that it easy to see and read.
• Select the background to enhance the text.
• Choose images that may help to communicate the message.
• Include graphics to assist the information which is conveyed.
• Add special effects/sounds/pictures/animation to make it interesting to the audience.
• Create hyperlinks to allow quick access to other files/video clips/documents.
• Use bright colours to increase visibility.
• Keep slides/images/graphs/font simple by not mixing styles/colours.
• Structure information in a logical sequences for the audience to follow content of the presentation.
• Limit information on each slide by using key words and not full sentences.
IMPACT OF INTERACTIVE WHITEBOARD/SMART
BOARDS
POSITIVES/ADVANTAGES
• Easy to combine with sound/other visual aids.
• Useful to capture feedback and new ideas.
• Can be controlled by the touch of a finger, so the presenter can move away
from the computer during the presentation.
• Special pens allow the presenter to write on the board while prepared
images are displayed.
• Additional notes that was added during the presentation can be captured on
computer after the presentation..
• Images can be projected directly from a computer, so no external
projector/devices necessary.
AND/OR
NEGATIVES/DISADVANTAGES
• Can only be used by a presenter who knows the unique features of the
interactive whiteboard/smart boards and uses it to its full potential.
• Cannot be connected to any computer as special, licensed software is needed
to be able to use it.
• Cannot be connected to any computer as a special software license is needed
to be able to use it.
• Technical challenges may render it ineffective, e.g., loss of signal while using it.
IMPACT OF POSTERS/SIGNS/BANNERS/PORTABLE ADVERTISING
STANDS/FLAGS
POSITIVES/ADVANTAGES
• Useful in promoting the logo/vision of the business.
• It should be colourful/eye-catching/creative to support the core
message of the presentation.
• Can make impact when placed strategically in/outside the venue
• May contain large illustrations/pictures/features of the products/key
concepts to emphasise detail, e.g., creative jewellery/unique features
of the jewellery.
AND/OR
NEGATIVES/DISADVANTAGES
• May not always be useful in a small venue/audience as it can create a
'crowded' atmosphere.
• May overpower/draw attention away from the presentation if it is too
big/not placed correctly.
• Only focuses on visual aspects as it cannot always be combined with
sound/audio.
IMPACT OF FLIP CHARTS
POSITIVES/ADVANTAGES
• Mainly used for a small audience to note down short
notes/ideas.
• Very effective in brain storming sessions as suggestions are
summarised or listed.
• In a sales pitch it may be useful during the feedback session to
summarise main facts/aspects that the presenter needs to
follow up.
AND/OR
NEGATIVES/DISADVANTAGES
• There may not be enough time during the presentation to
make written notes, so some ideas may not be listed.
• Handwriting may be illegible/ untidy which may not
contribute to a professional image/presentation.
• It may not always be possible to prepare flip charts before the
presentation, so it can become cluttered/ chaotic.
IMPACT OF HAND-OUTS/FLYERS/BROCHURES
POSITIVES/ADVANTAGES
• Meaningful hand-outs may be handed out at the start of the presentation to
attract attention/encourage participation.
• Notes/Hard copies of the slide presentation can be distributed at the end of the
presentation as a reminder of the key facts of the presentation.
• It is easy to update hand-outs with recent information or developments.
• Notes may be compared with electronic slides to validate the accuracy.
• Extra information, e.g., contact details/price lists may be handed out to promote
the services of the business.
• Useful information for improving the next presentation may be obtained, when
the audience completes feedback questionnaires after the presentation.
AND/OR
NEGATIVES/DISADVANTAGES
• Handing out material at the start of the presentation may distract/lose audience
attention.
• As it only summarises key information, some details might be lost/omitted.
• Printed material is expensive, and it is easy to lose hard copies.
• Increases the risk of unauthorised duplication/use of confidential information.
• Hand-outs cannot be combined with audio material, so it only focuses on the
visual aspects of support material.
IMPACT OF OVERHEAD PROJECTORS/
TRANSPARENCIES
POSITIVES/ADVANTAGES
• OHP transparencies can be used to reflect colour images.
• It can be prepared manually (OHP pens) or electronically on computer/copier.
• It may be an effective/useful reminder to the presenter of all the points to be covered.
• Summaries/Simple graphics/Diagrams/Processes may be explained easily on
transparencies.
• A useful replacement/back-up if computer/electronic equipment fail or are not
available.
• Effective transparencies/projections should be clear and visible, e.g., large print, few
words/lines.
• Effective transparencies/projections should be clear and visible, e.g., large print, few
words/lines.
AND/OR
NEGATIVES/DISADVANTAGES
• Not easy to combine with sound/audio.
• It can be easily replaced by a PowerPoint presentation.
• Used most effectively when lights are dimmed/switched off which make it difficult for
the audience to make their own notes.
• Transparencies that are not well ordered/ organised, may convey an unprofessional
image.
IMPACT OF POWER
POINT/DATA PROJECTOR
Positives/Advantages
• Graphic programmes have the capacity to convey ideas and support what the presenter says.
• Easy to combine with sound/video clips.
• Simple/Less cluttered slides may capture the interest of the audience.
• Video clips can provide variety and capture the attention of the audience.
• Variation of colour/background/sound immediately captures the attention of the audience and
retain their interest throughout the presentation.
• Slides should only be used where they can enhance the facts or summarise information.
AND/OR
•Negatives/Disadvantages
• Less effective to people with visual impairments.
• Unable to show slides without electricity/data projector.
• May lead to irritation/may result in the audience losing interest.
• Simply reading off the slides makes a presentation boring/meaningless
• Unprofessional handling of the data projector/PowerPoint presentation material.
BUSINESS STUDIES
GRADE 12
TERM 3 CONTENT
FORMS OF OWNERSHIP
COMPANIES
SOLE
CLOSE CORPORATION
TRADER/PROPRIETOR
PRIVATE STATE-OWNED
COMPANY COMPANY
PARTENERSHIP CO-OPERATIVES
PERSONAL
PUBLIC
LIANBLITY
COMPANY
COMPANY
LIMITED AND
UNLIMITED
LIABILITY DIFFERENCES
TAXATION
MANAGEM
ENT CAPITAL
DIVISION
LEGISLATI
OF
ON
PROFITS
SOLE TRADER/PROPRIETOR
SUCCESS/AND OR FAILURE
CHARACTERISTICS ADVANTAGES DISADVANTAGES SUCCESS FAILURE
The owner has a The owner can make all If the owner does not have The owners may be The owner has to rely on
personal interest in the decisions and doesn’t enough knowledge or applying his/her own their own experience and
management and the need to consult with experience, the business creativity when making skills and can make
services that is rendered. anyone. may fail. important decisions. incorrect decisions.
The owner provides It requires little capital The owner is responsible Capital will be carefully The owner is responsible
capital from his/her to start. for providing all the spent and managed for any capital
saving/borrow money capital needed. because owners borrowed.
from the bank. The growth of the contribute all capital.
business can be restricted
due to a lack of capital.
Profit is added to the rest The owner is entitled The owner receives all Profits may not cover all
of the owner’s taxable to all profits. profits from the business business debts, which
income. which can lead to capital might hinder the
growth. expansion of the
business.
PARTNERSHIP
SUCCESS/AND OR FAILURE
CHARACTERISTICS ADVANTAGES DISADVANTAGES SUCCESS FAILURE
The partnership does not Partners are only Partners might not all The partnership does not High-earning partners
pay income tax, only the required to pay tax in contribute equally. pay income tax, only the pay more tax, which may
partners in their their personal and partners in their discourage other
personal capacities. individual capacity. personal capacities partners from joining the
partnership.
Partners share The partners able to put The wrongful actions of Partners are actively Some management tasks
responsibilities and they their knowledge and one partner will affect all involved in management may be neglected, as one
are all involved in skills together to other partners and may use the ideas of partner may leave it to
decision making collectively make the other partners. others to complete
best decisions.
No legal formalities to May find it easy and The partnership has lack Easy and cheap to Oral agreements
start, only a written inexpensive to establish of continuity, as a new establish, as partners between partners can
partnership agreement is even with a written partnership must be must draw up cause conflict between
required. agreement. formed when a partner partnership agreement. partners.
dies.
PRIVATE COMPANY
Characteristics Advantages Disadvantages Success Failure
MANAGEMENT
Requires one or more Shareholders can Directors may Managed at least by Directors may not
directors and one or vote for/ appoint the sometimes act in their one competent highly have a direct interest
more shareholders. most capable own interest, not in skilled director. in the company, which
directors to manage the company's best can hamper growth
their company. interest. and profit
maximization.
TAXATION
Shareholders have Companies pay tax Pays tax on the Can obtain tax Subject to double
limited liability and a on a fixed tax rate. profits of the business rebates if they are taxation e.g.
separate legal entity. and on declared involved in SCI shareholders pay
dividends/Subject to projects. secondary tax this
double taxation. can have a negative
impact to a company
that is already
financially struggling
PRIVATE COMPANY
Characteristics Advantages Disadvantages Success Failure
CAPITAL
Raises capital by Large amounts of Requires a lot of Large amount of Large amount of
issuing shares to its capital can be raised capital for capital can be raised capital cannot be
shareholders. since there is no limit establishment since there is no limit obtained as capital
on the number of on the number of contribution is only
shareholders. shareholders. limited to private
shareholders.
DIVISION OF PROFITS
Profits are shared in the Shareholders receive The more Profits generated can Dividends are not
form of dividends in profits according to shareholders, the be re-invested to always paid out
proportion to the number the type and number fewer dividends for expand business which may
of shares held. of their shares. shareholders. operations. discourage new
investors.
PRIVATE COMPANY
LEGISLATION
Companies must A company has its It is difficult to Procedures to form a If a private company
register with CIPC by own legal identity and establish as the private company have does not comply with
drawing up a shareholders have no company is subjected been simplified by the legislation, its licence
Memorandum of direct legal to many legal new Companies Act, may be withdrawn by
Incorporation. implications/limited requirements. No. 71 of 2008 the Companies and
liability. Intellectual Property
Commission (CIPC).
NON-PROFIT ORGANISATION
Criteria Characteristic Advantages Disadvantages Success Failure
Taxation Qualifying NPCs are Most of the income May qualify for tax Must meet certain tax requirement
granted tax exempt of a non-profit exemption if certain criteria to be exempted, e.g, operations
status company is free are met. must be exclusive for charitable,
from income tax scientific or public safety purpose.
Management Managed by More directors Directors' fees More directors can bring Large management structure can
minimum of three may be appointed increase the more skills/ideas/expertise delay decision
directors company's expenses
which reduces net
profit
Capital They are funded by Surplus of income They are not allowed More capital maybe raised Company depend on operations as
donation and foreign are retained to to pay bonuses to through their main source of capital
funding further the goals of members donations/sponsorships for
the business operations
Division of All profits must be Profits are used The profits are used to May discourage potential investors
profits used for the primary solely for the finance other needs of the from investing in the company, as
objective of the non- primary objective company. this is a non-profit company
profit company of the organisation
Legislation It must prepare Financial statements are Formation procedures are time
audited and this may result in consuming/complicated/
Memorandum Of
effective use of resources expensive, as many legal
PERSONAL LIABILITY
CRITERIA CHARACTERISTICS ADVANTAGES DISADVANTAGES SUCCESS FAILURE
Taxation Shareholders have Companies pay Must adhere to Companies and Subject to double
limited liability and a fixed tax rate the tax shareholders are taxation (28% on
a separate legal (28%). requirement of taxed straight profits and
entity the government. separately then before company
More (28 % on profits) pays out dividends,
opportunities to they are tax on
pay less tax dividend amount), for
example, when
shareholders pay
secondary tax, it can
harm a company that is
struggling financially.
Capital The company Large amounts It requires a lot Capital can be A large amount of
raises capital by of capital can be of capital to start increased by capital cannot be
issuing shares to its raised since there a company. getting more obtained as
shareholders is no limit on shareholders the capital
the number contribution is only
shareholders. limited to private
shareholders.
PERSONAL LIABILITY
CRITERIA CHARACTERISTICS ADVANTAGES DISADVANTAGES SUCCESS FAILURE
Management Requires one or It is at least Directors may The decisions taken The director may use
more directors managed by one sometimes act in by the directors may personal experience
and one or more competent their own interest leads to the growth which may result to poor
shareholders highly skilled not in the company’s of the business as the decision making
director best interest direct is competent
Legislation The company has it is a legal It is difficult to Directors sign The drafting of director’s
legal personality person and can establish as the performance performance contracts
as well as sign contract in company is contracts that will may be time-
unlimited its own name subjected to many motivate them to consuming, expensive,
continuity legal requirements perform and increase costs.
professionally and
ethically
Division of Profits are shared High profits/ The more Profits/dividends Dividends are not
Profits in a form of dividends and shareholders the generated can be re- always paid out (when
dividends in good returns to fewer dividends invested to expand profits are LOW), which
proportion to the shareholders business operations may discourage new
number of shares investors
held
PUBLIC COMPANY
Criteria Characteristics Advantages Disadvantages Success Failure