Professional Documents
Culture Documents
Lesson 1-LWC
Lesson 1-LWC
Communication
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Importance of
Communication
Importance of Communication
2. Basis of 5. Controlling
planning. process.
3. Alter an 6. Sound
individual’s attitude relations.
3. Phone
01 1. Verbal (In- 03
Conversations.
Person)
Communication.
● Decide on an action
● Provide mutual support
● Solve a problem
● Resolve a conflict
● Plan your work or an event
When leading a workplace
discussion:
1. Gives everyone involved a
voice
2. Allows for a variety of ideas to be
expressed and discussed
3. Is generally a democratic,
egalitarian process.
4. Leads to group ownership of
whatever conclusions, plans, or
action the group
decides upon.
5. Encourages those who might
normally be reluctant to speak
their minds.
DO’S AND DON’TS FOR
DISCUSSION LEADERS
Do:
Photos
● Three young businesswomen sitting at workplace talking to each other in the office
● Business woman explaining new business plan to her colleague on flipchart
● Smiling businesswoman showing diary to her colleague
● Business people at meeting