Quality Assurance under SUMAN

and its way forward

Quality Assurance under SUMAN
 Departments under SUMAN Service packages

District Hospital SDH CHC PHC UPHC

› OPD › OPD › OPD › OPD › General Clinic

› Labor Room › Labor Room › Labor Room › Labor Room › Maternity
› Maternal OT › Maternal OT › Maternal OT › IPD Health,
› Maternity ward › Maternity ward › Maternity ward › National Health › Family Planning,
› Pediatrics Ward › Pediatrics Ward › NBSU Programme › Immunization
› SNCU › SNCU › PPU › Laboratory › Newborn and
› Post › Post › General Child Health
Partum Partum › General
Unit Unit Administration › General
Administration
› General › General Administration
› Blood Storage
Administration Administration Unit
› Blood Bank › Blood
Bank/Blood
11/20/2023 Storage Unit › 3
 HWC-SC -7 Seven mandatory packages under NQAS Certification

Childhood &
Neonatal & Infant
Care in pregnancy Adolescent Healthcare
Healthcare Services
Services

Management of
Management of
Family Planning, Common
Communicable
Contraceptive Services Communicable
Diseases including
& Reproductive Diseases & Outpatient
National Health
Healthcare Services Care for acute simple
Programmes
illness & Minor illness

Screening, Prevention,
Control & Management
of Non-Communicable
Diseases
 Two types of Certification under NQAS

State-level Certification National-level Certification

 3 tier assessment process

Undertake Meeting
Assessment Meeting
Internal State National
using NQAS State National
Assessment Checklist certification
Assessment Assessment
criteria as per
NQAS Certification
Criteria as
per NQAS

Odoo portal: SaQsham: Fully

Interim portal for automated system
NQAS Certification NQAS Certification
process process
 Roles and responsibilities for NQAS certification of
SUMAN notified facilities
MoHFW NHSRC, State Facility
(MH/CH) QPS Level Level

Notification of Capacity building via Mentor Internal

facilities under workshop & trainings* Identification & assessment as
SUMAN Conduct of TOT per NQAS toolkit
Support in
Technical implementation of State level Identification of
support/guidelines quality assurance coordination & gaps and time
for departmental activities like infection Repeated bound action plan
gap closure control practices, assessments for gap closure
quality management

Resource SOPs & Regulatory

National Certification Mentoring visits & Compliances
Allocation under
State certification
NHM

* 2-day training could be proposed for all the facilities in a phased manner
 Challenges

Follow up after SUMAN Adherence to the guidance

Notification note to roll out QA
activities

SUMAN Notified facilities

are not converted to NQAS
certification
 Key suggestive points

Synerzing the efforts

,
Focus on SUMAN Notified Coordination between
1 Maternal Health, Child
facilities 6
Health & QPS Teams

2
Partnership with
Technical Support 5 Capacity Building
Institutions, SHSRC, Med
Colleges, etc 3
4
SQAC & DQAC Meetings –
SOP Development & Review of Facility
Regulatory Compliances Performance
State Certified facilities to
attain the National level
certification within six months
Thank You