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Group:

Scenario:

Leader:

Members:
What document should go to which sector?

Higher
user manuals, Management
specifications, (Superiors)
memos,
Downward Customers
reports,
Society
financial Peers
Upward Technical Industries
information, HR/Admin Department
minutes, Purchasing/Finance Professional
proposals, Lateral contacts
sales Technical
promotions, Outside subordinates
letters, emails

Clerical
subordinates
What do we want to tell them?
Samples

Letter

Memo

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