BUILDING POSITIVE EMPLOYEE

RELATIONS
 I.
Define employee relations.

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 What is Employee Relations?

• Employee Relations – is the activity that

involves establishing and maintaining the
positive employee-employer relationships
that contribute to satisfactory productivity,
motivation, morale, and discipline, and to
maintaining a positive, productive, and
cohesive work environment.
 Employee Relations Programs For Building
and Maintaining Positive Employee Relations

Fair Treatment
o Research Insight
o Procedural Justice
o Distributive Justice
 Bullying and Victimization

1. Imbalance of Power
2. Intent to Cause Harm
3. Repetition
o Verbal
o Social
o Physical
o Cyberbullying
 Improving Employee Relations
Through Communication Programs

• Different Types
• Organizational Climate Surveys
Develop Employee Recognition /
Relations Programs
 Use Employee Involvement
Programs

Focus Groups
 Using Employee Involvement
Teams

• Suggestion Teams
• Problem-Solving Teams
• Quality Circle
• Self-Managing / Self-Directed Work
Team
• Suggestion Systems
Explain what is meant by
ethical behavior.
The Ethical Organization

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Ethics and Employee Rights

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 What Shapes Ethical Behavior at Work?

• Three factors combine to determine the

ethical choices we make
1. The person (bad apples)
2. Situations (bad cases)
3. Company Environment (bad barrels)
o Pressures
o Organizational culture

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 How Managers Can Create More
Ethical Environments

• Reduce Pressures
• “Walk The Talk”

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 How Human Resource Managers Can Create
More Ethical Environments

• Institute Ethical Polices and Codes

• Enforce The Rules
• Encourage Whistleblowers
• Foster The Right Culture

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 How Human Resource Managers Can
Create More Ethical Environments

• Hire Right
• Use Ethics Training
• Use Rewards and Discipline
• Institute Employee Privacy Policies

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Explain what is meant by fair
disciplinary practices.

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Managing Employee Discipline

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 The Three Pillars of Fair Discipline

1. Rules & Regulations

2. Progressive Penalties
3. Appeal Process

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 Diversity Counts
Comparing Males and Females
in a Discipline Situation

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Education, Inc. 14-20
 How to Discipline an Employee

1. Make sure the evidence supports the charge

of employee wrongdoing.
2. Make sure to protect the employees’ due
process rights.
3. Adequately warn the employee of the
disciplinary consequences of his or her
alleged misconduct.
4. Have the employee sign form.

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How to Discipline an Employee

5. “Reasonably Related” to the efficient

and safe operation of the environment.
6. Objectively investigate the matter.

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 How to Discipline an Employee

7. “The Investigation should produce

substantial evidence of misconduct.
8. Apply applicable rules, orders, or
penalties without discrimination.
9. Maintain the employee’s right to
counsel.

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 How to Discipline an Employee

10. Keep Dignity.

11. Listen to what the person has to say.
12. Burden of Proof (employer).

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 How to Discipline an Employee

13. Get the Facts.

14. Don’t Act while angry.
15. Adhere to your company’s
disciplinary appeal process.

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 Discipline Without Punishment

• Issue an oral reminder.

• Issue a formal written reminder and
place in the personnel file.
• Give “decision-making leave”.
• Dismissal if behavior repeats.

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