Professional Documents
Culture Documents
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Learners
Engaging MOOC Learners
Track the percentage of learners who Identify areas for improvement and
complete the course and those who implement changes to enhance the course's
continue learning beyond a certain effectiveness.
milestone.
MOOC Learner Support
24/7 Technical Support Peer Support Networks
Ensure that learners have access to technical support Establish mechanisms for learners to connect with
whenever they encounter any issues or difficulties their peers, such as online discussion forums or
with the MOOC platform or course materials. social media groups. Peer support can enhance
motivation and facilitate knowledge sharing.
Provide clear communication channels for learners Ensure that course materials are easily accessible to
to reach out to instructors, teaching assistants, or all learners, including those with disabilities.
support staff for any questions, concerns, or Accommodate different learning preferences and
clarifications. ensure equal access to learning resources.
MOOC Collaboration Opportunities
Group Projects Virtual Events
Promote collaborative learning by incorporating Organize virtual events such as webinars, guest
group projects into the course. This allows lectures, or panel discussions to foster
learners to work together, exchange ideas, and collaboration among learners, instructors, and
learn from each other's perspectives. industry experts.
MOOC Data Analytics
1 Learner Progress Tracking
Use data analytics to track learners' progress through the course, identify learners at
risk of dropping out, and provide targeted interventions to support their learning
journey.
3 Course Optimization
Leverage data analytics to optimize course design and delivery based on learner data,
feedback, and performance.