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PT China Life Insurance Indonesia

Lifelong Promise • Lifelong Partner

2022 September

Internal Use Only


1
Introduction
2
1. China Life is a state-owned insurance group of
China ,growing with the People’s Republic of China

Start-up stage Recovery stage Professional Restructuring stage Group development stage
1949-1959 1979-1996 operation stage 1999-2003 2003 to present
1996-1999

Internal Use Only 3


2. China Life is a large financial insurance Group
Life Insurance → Comprehensive Insurance →Comprehensive Financial Group

China Life is the largest China Guangfa Bank


asset management is one of China‘s
institutions in China, national commercial
AUM exceeding 4.5 banks, with assets 3.6
trillion RMB, Ranked Investment Insurance Bank trillion RMB in 2021.
No.1 in China, No.2 In
Asia, No.38 in the World

China Life is the largest life


insurance company in China. It
also operates general insurance,
pension insurance. In 2021,the
consolidated premium income
exceed 750 billion RMB.

Internal Use Only 4


3. China Life is the world's leading insurance group
2016-2021 Revenue
Exceed
Unit: Billion RMB 997.7 1000
906.7
812.5 768.4
696.3

2016 2017 2018 2019 2020 2021

¥5.7 China Life (Group)


¥ 452 China Life (Group) ¥ 750 China Life (Group)
Brand Value in 2022 Total Premium Income in
Tril Total Asset in 2021 (RMB) Bil (RMB) Bil 2021 (RMB)

China Life Insurance China Life Insurance


Fortune Global 500
40 Company Ranking in
2022
A1
(Overseas) Moody’s
Financial Strength
Rating in 2021
A (Overseas) Standard &
Poor’s Financial
Strength Rating in 2021
5
Internal Use Only
4. Honour & Reputation
Brand value 452.5 Billion RMB In 2022, ranked first in China's
financial insurance industry. ¹⁾

Most Respected Enterprise in Asia (Insurance


Industry) ²⁾
China Life Asset Management Company ranks first in China and
second in Asia in terms of total assets under management. ⁵⁾

2021 Best Life Insurance Company in Asia ²⁾

USD 106.03 billion Market Capitalization (Dec 2021) ³⁾

2021 Social Responsibility Annual Award ²⁾


China Guang Fa Bank won the 2021 Outstanding Competitive
Asset Management Bank, Annual Credit Card Center, Annual
Brand Construction Bank, and Annual Outstanding Customer ¹⁾ “Top 500 Most Valuable Chinese Brands" 2022 by World Brand Lab in July 2022
Experience Bank ⁴⁾ ²⁾ China Life Insurance Company Limited Annual Report 2021
³⁾ Companies Market Cap Website
⁴⁾ Guang Fa Bank Annual Report 2021
⁵⁾ Investment & Pensions Europe ( IPE ) June 2022
Internal Use Only 6
5. Service from members of China Life Group
China Life Group

Asset Investment Health care Insurance


Life Guang Fa General Pension E- Commercial Overseas
Management Management Investment Professional
Insurance Bank Insurance Company Company Company
Company Company Company College

Internal Use Only 7


6. Overview Of China Life (Overseas)

2021 Premium 2021 Asset 454.6


59.7 Billion HKD Billion HKD

China Life Indonesia


Hong Kong Branch Trustees Limited Singapore Pte. Ltd.
Subsidiary

1984 1989 1995 2003 2015 2017 2018

Macau Branch China Life International


Renamed as
Financial Academy
China Life Insurance
(Overseas) Company
Limited

Internal Use Only


PT China Life
Insurance Indonesia
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Company Profile
PT China Life Insurance Indonesia (CLII) is a life insurance
company established in June 2018, licensed and supervised by
the Financial Services Authority (OJK) in Indonesia.

We are a socially responsible company committed to offering


customers value-added financial solutions to meet their
protection, savings, retirement and legacy planning needs, by
providing individual and corporate life insurance product.

Corporate Vision
Lifelong Promise · Lifelong Partner

Corporate Mission
Prudent Operation, Trustworthy Service, People-oriented
Principle, Harmonious Development, Active Progression,
Innovative Approach.

Corporate Value
Success for You, Success by You
1. How Can We Service You—CLII Products
Product Name Product Type Channel
CLII EIP (Excellent Insurance Plan)* Individual Endowment Bancassurance, Direct Marketing
CLII CIP (Critical Insurance Plan)* Individual Health Insurance, Critical Illness Direct Marketing
CLII EHIP (Excellent Hospital Income Plan)* Individual Health Insurance Direct Marketing, Bancassurance
CLII EGP (Excellent Group Protection)* Group Life Insurance Employee Benefit
CLII EGHC (Excellent Group Health Care)* Group Health Insurance Employee Benefit, Bancassurance

*detail information already in the company website

Internal Use Only 11


CLII EXCELLENT INSURANCE PLAN

• CLII Excellent Insurance Plan is a personal (individual)Endowment product that


provide Death Benefit of 105% of the premium paid or cash value, Accident Benefit 110%
of the premium paid or cash value, Life Benefit, also providing guaranteed final contract
benefit with annualized yields.

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CLII CRITICAL INSURANCE PLAN

• CLII Critical Insurance Plan – is a personal (individual) health product by China Life
Insurance Indonesia that provides Critical Illness benefits, Death Benefits, and End of
contract Benefits.
CLII EXCELLENT HOSPITAL INCOME PLAN
• CLII Excellent Hospital Income Plan is a personal (individual) health insurance
product that provides financial protection in the form of compensation to be paid if an
Insured undergoes Hospitalization and/or Surgery in a Hospital or Dies.

Other Advantages :
1. World Wide Protection
2. Up to 15 Choices of Insurance Benefit Plans
3. Double Cover
4. Competitive Premium Rate
5. Simplified Underwriting 14
CLII EXCELLENT GROUP HEALTH CARE
• CLII Excellent Group Healthcare is a group health insurance product that
provides coverage for employees for the cost of obtaining health services such as
inpatient, surgery, outpatient, dental care, pregnancy care, childbirth & postpartum,
and glasses. This product is also equipped with compensation that will be given if
the insured employee experiences Total Permanent Disability or Death.

Benefit Join Entry Coverage


Coverages Membership Ages Area
• Available in currency : • Minimum participant is • Employees and spouses • Worldwide*
IDR & USD only 10 employees up to 70th years old
• Flexibility to choose the
insured value for • Covering employees and • Child Maximum Up to • Treatments carried out in
participants according to or main family members 25th years old Indonesia and abroad
the company's needs of employees
• There are several • For maternity program:
premium payment • Policyholder : Company Employee/employee's
options, namely: Annual, wife maximum up to 45
Semester, and Quarterly years old

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*Note : EGHC coverage worldwide is optional (tailor made), outside In donesia a reimbursement system applies. In Indonesia, there is a cashless system using AdMedika.
CLII EXCELLENT GROUP PROTECTION
• CLII Excellent Group Protection - is a group life insurance product that
provides coverage for employees in the event of death, caused by illness or
accident. This product is also equipped with compensation that will be given if
the insured employee experiences total permanent disability or partially disabled
due to accident.
2. CLII Business Partner
• Bancassurance Partner :

• Broker Partner :
3. Partnership & Activities
4. CLII Excellent Service

Efficient Communication and Services to All Participants

24 Hours Email Mobile Apps Program


Customer Care* Notifications MyAdmedika socialization

*Note : 24 hours customer care only for health insurance (EGHC, EHIP) Internal Use Only 19
5. Claim Process With ADMEDIKA Application
Information For Website
Content :

1. CLII Brief History


2. Shareholder Information
3. Vision, Mission & Corporate Value
4. Organizational Structure

Internal Use Only 21


CLII brief history
PT China Life Insurance Indonesia (“CLII”, “we”, “our” or “us”) was established in Indonesia based on Deed No. 88 dated 28 June
2018, made before Mala Mukti, SH, LLM, Notary in Jakarta. The deed establishment has been approved by the Ministry of Law and
Human Rights of the Republic of Indonesia in the Decree No. AHU-0013480.AH.01.02.Tahun 2018 dated 3 July 2018.
We are a life insurance company that is a part of financial institution group from the People’s Republic of China, China Life
Insurance (Group) Company, which is a state-owned enterprise in Beijing and is a Fortune Global 500 Company for 20 consecutive
years and is ranked 40th in 2022. It is an influential global brand with a brand value of over USD 67.5 billion in 2022*. (RMB 452.5
billion.
We are also a subsidiary of China Life Insurance (Overseas) Company Limited, which is a leading life insurance company in Hong
Kong SAR and Macau SAR with a total asset value of over USD 58.52 billion (Dec 2020).

We hold a vision statement of “Lifelong Promise, Lifelong Partner”. Through “Lifelong Promise”, we always strive to maintain our
commitment to our customers as the long-term goal of life insurance, and through “Lifelong Partner”, with long-term
partnerships with our customers, we ensure the availability of products and services that are aligned with the customer’s needs.
As a licensed life insurer which is regulated by the Financial Services Authority (OJK) of Indonesia, we are committed to be here to
stay to offer our clients with value-adding financial solutions. We also believe in giving back to the society through our corporate
social responsibility activities to make a positive impact on the community and our customers.
*Source : Top 500 Most Valuable Chinese Brands" 2022 by World Brand Lab in July 2022
Shareholder Information
China Life Insurance (Overseas) Company Limited
China Life Insurance (Overseas) Company Limited whom we are a subsidiary of,
is one of the largest financial institutions in Hong Kong SAR. It is a leading
insurer in Hong Kong SAR and Macau SAR with strong financial standing and
boasts an extensive multi-channel distribution network of strategic partners.
0.2 China Life In-
surance (O- • Established in Hongkong SAR 30+ years
verseas)
Company Lim- • Financial Strength : A1 Moody’s & A Standard & Poor’s
ited
PT Sinansari
Putra In- • Total Asset US 767 billion (Dec 2021)
80% donesia
Brief Information of China Life Insurance
(Group) Company
• China Life Insurance (Group) Company is the largest state-owned financial & insurance company of China.
• In 2021, the consolidated Revenue of the China Life group exceed 1 trillion RMB; the consolidated premium income exceed 750 Billion RMB; and
the total assets reach 5.7 trillion RMB.
• China Life Insurance (Group) Company has been listed among the Fortune Global 500 for 20 consecutive years, ranking 40 th of the world in
2022. And it has been selected as one of the world's top 500 brands for 15 consecutive years, and its brand value in 2022 reach RMB 452.539
billion RMB. The affiliated China Life Insurance Co., Ltd. was listed A-share market of China in January 2007 after it was listed overseas in
December 2003.
• The predecessor of China Life Insurance (Group) Company was the former People's Insurance Company of China, which was established in 1949.
In 1996, it was divided into China Insurance Life Insurance Co., Ltd. In 2003, the former China Life Insurance Company was restructured and
changed into China Life Insurance (Group) Company . At present, the China Life Insurance (group) company consists of China Life Insurance Co.,
Ltd., China Life Asset Management Co., Ltd., China Life Property Insurance Co., Ltd. , China Life Pension Insurance Co., Ltd., China Life E-
Commerce Co., Ltd. and China Life Insurance (Overseas) Co., Ltd. Co., Ltd etc.
• In 2016, China Life became the largest shareholder of China Guangfa Bank, opening a new pattern of coordinated development of insurance,
investment and banking.
• China Life insist the core concept of corporate culture of “Success for you, Success by you”, hold the general principle of seeking development
while maintaining stability, insist high-quality development, solidly promotes the coordinated development of the value and scale of the main
insurance business, improve the contribution of the investment sector and actively provide good banking and financial services to customers,
carry out comprehensive operation, technological innovation and international development in an orderly manner, and comprehensively
promote the construction of a world-class financial and insurance group.
Vision, Mission & Corporate Value
PT China Life Insurance Indonesia is a socially responsible company committed to provide financial solutions that meets our
clients’ protection, savings, legacy planning and retirement needs. We offer a competitive range of mass market and high net
worth insurance products through our distribution partners so that we can help our clients to achieve a financially secure future.

• TRANSPARENCY AND HONESTY


We uphold transparency and honesty in our product design and communication with our clients and business partners. Good
corporate governance is important to us as it safeguards our stakeholders’ interest.

• PARTNERSHIP
We value partnership fostered with our brand network of distributors and clients by providing financial solutions which are
mutually beneficial and lasting. We continuously work hard to ensure our promises are committed to our valued partners will be
delivered so that we continue to be your trusted lifelong insurance partner.
Vision, Mission & Corporate Value
Corporate Vision
Lifelong Promise • Lifelong Partner

Corporate Mission
Prudent Operation, Trustworthy Service, People-oriented Principle, Harmonious Development, Active Progression, Innovative
Approach.

Corporate Value
Success for You, Success by You
ORGANIZATION STRUCTURE PT
CHINA LIFE INSURANCE INDONESIA Shareholders
Audit Committee
END OF 2021
Board of Risk Monitoring
Commissioners Committee

Risk Committee
Product Development
Committee
Strategic Committee President Director
Investment
Committee
Claim Committee

Director Director Director Director

Product Business Risk


Information Human Corporate General Internal
Operations & Development Finance Investment Management &
Technology Capital Strategic Admin Audit
Actuary & Distribution Compliance

Anti Money
Legal & Laundering & Risk
Government
Corporate Countering Compliance
Relation Management
Secretariat Financing of
Terrorism
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