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Msdm-04-Rekrutmen - Seleksi, Orientasi, Penempatan, Dan Karier
Msdm-04-Rekrutmen - Seleksi, Orientasi, Penempatan, Dan Karier
Msdm-04-Rekrutmen - Seleksi, Orientasi, Penempatan, Dan Karier
RECRUITING
APPLICANTS
SELECTION
HIRED EMPLOYEES
RETENTION
LONG-TERM EMPLOYEES
RECRUITMENT ACTIVITIES
Job posting RECRUITMENT EVALUATION
Advertisement of openings Number of jobs filled ?
Campus visits Job filled in timely fashion ?
Other recruitment methods Cost per job filled ?
Follow-up actions (letters, phone calls, etc) Affirmative action objectives met ?
Recordkeeping
HIGH
MISS HIT
Inaccurate prediction (person Accurate prediction (person
would have succeeded on the succeeds on the job)
job)
JOB
PERFORMANCE
MISS
HIT
Inaccurate prediction (person
Accurate prediction (person would
fails on the job)
not have succeeded on the job)
LOW
HIGH
PREDICTED SUCCESS
Calculate
CalculateYield
YieldRatios
Ratios Training
TrainingRecruiters
Recruiters
External
External
Recruitment
Recruitment
Realistic
RealisticJob
JobPreviews
Previews
External Recruitment Considerations
• Yield Ratio
Percentage of applicants from a recruitment source that make it to the
next stage of the selection process.
100 resumes received, 50 found acceptable
= 50% yield.
• Cost of Recruitment (per employee hired)
SC AC AF RB NC
H H
SC = source cost
AC = advertising costs, total monthly expenditure (example: $32,000)
AF = agency fees, total for the month (example: $21,000)
RB = referral bonuses, total paid (example: $2,600)
NC = no-cost hires, walk-ins, nonprofit agencies, etc. (example: $0)
H = total hires (example: 119)
Cost to hire one employee = $467.23
Improving the Effectiveness of
External Recruitment
8. HIRING DECISION
6. SUPERVISORY INTERVIEW
5. MEDICAL EVALUATION
3. SELECTION REVIEW
2. EMPLOYMENT TESTS
1. Reference Checks
2. Background Checks
negligent hiring
The failure of an organization to discover,
via due diligence, that an employee it hired
had the propensity to do harm to others
3. Credit Checks
Preemployment test
An objective and standard- ized measure of a sample
of behavior that is used to gauge a person’s knowledge, skills, abilities,
and other characteristics (KSAOs) rela- tive to other individuals
Types of Tests
•Job Knowledge Tests
•Work Sample Tests
•Assessment Center Tests
•Cognitive Ability Tests
•Biodata Tests
•Personality and Interest Inventories
•Honesty and Integrity Tests
•Polygraph Tests
•Physical Ability Tests
•Medical Examinations
•Drug Tests
Classification of Employment Tests (cont’d)
• Physical Ability Tests
Must be related to the essential functions of job.
• Job Knowledge Tests
An achievement test that measures a person’s level
of understanding about a particular job.
• Work Sample Tests
Require the applicant to perform tasks that are
actually a part of the work required on the job.
Drug Testing
• Drug-Free Workplace Act of 1988
Testing for illegal drugs is required applicants and
employees of federal contractors.
• Questions about the efficacy of testing
Why spend large sums on testing when…
testing for drugs doesn’t appear to make the workplace safer
or improve employee performance?
few applicants actually test positive and alcohol abuse
creates more problems in the workplace?
Background Investigations (cont’d)
• Graphology
The use of a sample of an applicant’s handwriting to
make an employment decision.
• Medical Examinations
Given last as they can be costly.
Ensure that the health of an applicant is adequate
to meet the job requirements.
Provides a baseline for subsequent examinations
ADA requires all exams be job-related and
conducted after an employment offer is made.
Testing for illegal drugs is allowed.
Personality and Interest Inventories
The “Big Five” factors are the following:
•Extroversion—the degree to which someone is
talkative, sociable, active, aggressive, and excitable
•Agreeableness—the degree to which someone is
trusting, amiable, generous, toler- ant, honest,
cooperative, and flexible
•Conscientiousness—the degree to which someone is
dependable and organized and perseveres in tasks
•Neuroticism—the degree to which someone is secure,
calm, independent, and autonomous
•Openness to experience—the degree to which
someone is intellectual, philosophi- cal, insightful,
creative, artistic, and curious
The Employment Interview
• Why the interview is so popular:
It is especially practical when there are only a
small number of applicants.
It serves other purposes, such as public relations
Clinical
Clinical Approach
Approach Subjectivity
Subjectivity
Statistical
Statistical Approach
Approach Objectivity
Objectivity
Compensatory
CompensatoryModel
Model --Average
Average
Multiple
MultipleCutoff
CutoffModel
Model --Minimum
Minimum
Multiple
MultipleHurdle
HurdleModel-
Model-Sequential
Sequential
Selection Decision Models
• Compensatory Model
Permits a high score in one area to make up for a
low score in another area.
• Multiple Cutoff Model
Requires an applicant to achieve a minimum level
of proficiency on all selection dimensions.
• Multiple Hurdle Model
Only applicants with sufficiently high scores at
each selection stage go on to subsequent stages in
the selection process.
1. assessment center 13. panel interview
2. behavioral description 14. predictive validity
interview (BDI) 15. preemployment test
3. compensatory model 16. reliability
4. concurrent validity 17. selection
5. construct validity 18. Selection ratio
6. content validity 19. sequential interview
7. criterion-related 20. situational interview
8. validity cross-validation 21. structured interview
9. multiple cutoff model 22. Validity
10. multiple hurdle model 23. virtual interviews
11. negligent hiring 24. video résumés
12. nondirective interview
ORIENTASI DAN PENEMPATAN
9-box Grid
– A comparative diagram that includes appraisal
and assessment data to allow managers to easily
see an employee’s actual and potential
performance.
FIGURE 5.4
An Example of a 9-Box Grid
COMBINATIONS OF CAREER INTERESTS AND SKILLS
HIGH
EXPLORE PURSUE
AVOID DEVELOP
LOW
LOW HIGH
INTERESTS
HUMAN RESOURCE
28/11/23 MANAGEMENT 70
Using Assessment Centers
• Assessment Center
– A process by which individuals are evaluated
as they participate in a series of situations
that resemble what they might be called on
to handle on the job.
• In-basket exercises
• Leaderless group discussions
• Role playing
• Behavioral interviews
The Career Management Goal:
Matching Individual and Organizational Needs
The
TheEmployee’s
Employee’sRole
Role The
TheOrganization’s
Organization’sRole
Role
Career
Career
Management
Management
Individual
Individualand
and
Organizational
OrganizationalGoals
Goals
The Organization’s Role:
Establishing a Favorable Context
• Competency Analysis
– Measures three basic competencies for each job: know-how,
problem solving, and accountability.
• Job Progressions
– The hierarchy of jobs a new employee might experience, ranging
from a starting job to jobs that require more knowledge and/or skill.
• Career Paths
– Lines of advancement in an occupational field within an
organization.
2 Career Path of Jeffrey Immelt, CEO, General
Electric
1982 Enters GE’s Commercial Leadership Program
1983 Manager of Business Development/GTX Product
Management, GE Plastics
1984 Manager of Dallas District Sales, GE Plastics
1986 General Manager of Western Region Sales, GE Plastics
1987 General Manager of New Business Development and
Marketing Development, GE Plastics
1989 Vice President of Consumer Service, GE Appliances
1991 Vice President of Worldwide Marketing and Product
Management, GE Appliances
1992 Vice President of Commercial Division, GE Plastics
Americas
1993 Vice President and General Manager, GE Plastics
Americas
1997 President and CEO, GE Medical Systems
2000 President, GE
2001 CEO, GE
Recognize Lots of Possibilities
• Promotion
A change of assignment to a job at a higher level in the
Organization. Principal criteria for determining promotions are
merit, seniority, and potential.
• Transfer
The placement of an individual in another job for which the
duties, responsibilities, status, and remuneration are
approximately equal to those of the previous job.
Alternative Career Moves
Promotion
Promotion
Career
Career
Exit
Exit Transfer
Transfer
Moves
Moves
Demotion
Demotion
Career Change
Organizational Assistance
Relocation services
Services provided to an employee who is
transferred to a new location:
• Help in moving, in selling a home, in orienting to a
new culture, and/or in learning a new language.
Outplacement services
– Services provided by organizations to help
terminated employees find a new job.
The Plateauing Trap
Career Plateau
– Situation in which for either organizational or personal reasons the
probability of moving up the career ladder is low.
Types of Plateaus
– Structural plateau: end of advancement
– Content plateau: lack of challenge
– Life plateau: crisis of personal identity
Successful Career-Management Practices
HUMAN RESOURCE
28/11/23 MANAGEMENT 88
Career Development Initiatives:
Developing Talent over Time
Recruitment of Minorities
Educational and societal disadvantages
Retention in organizations
Affirmative action
Recruitment and Development
of Women
The “Glass Ceiling”
– Artificial barriers based on attitudinal or organizational
bias that prevent qualified women from advancing upward
in their organizations into management level positions.
• Dual-Career Partnerships
– Couples in which both members follow their
own careers and actively support each
other’s career development.
• Flexible work schedules
• Adaptive leave policies
• Work-at-home
• On-premises day care
• Job sharing
KARAKTERISTIK SDM YANG DAPAT
MEMANFAATKAN PENGEMBANGAN KARIER
SECARA EFEKTIF :
MEMILIKI KETETAPAN HATI YANG TINGGI (KEBULATAN
TEKAD TINGGI).
MEMPUNYAI KESADARAN DIRI TINGGI KEKUATAN,
KELEMAHAN, PELUANG DAN ANCAMAN.
MEMAHAMI DENGAN BAIK INFORMASI
ORGANIZATIONAL CAREER.
MEMPUNYAI MOTIVASI TINGGI UNTUK
MENINGKATKAN DAN MENMGEMBANGKAN
KEMAMPUAN DAN KETRAMPILAN DIRI.
MEMPUNYAI KEMAMPUAN UNTUK MENENTUKAN
TUJUAN ATAU KEINGINAN DIRI YANG REALISTIK.
HUMAN RESOURCE
28/11/23 MANAGEMENT 101
PERAN DEPT. SDM DALAM PENGEMB.
KARIER :
DUKUNGAN MANAJEMEN
UMPAN BALIK : (1) UNTUK MENJAMIN PARA
KARYAWAN YANG TIDAK DIPROMOSIKAN
BAHWA MEREKA MASIH BERNILAI DAN AKAN
DIPERTIMBANGKAN UNTUK PROMOSI
SELANJUTNYA BILA MEREKA “QUALIFIED”, (2)
UNTUK MENJELASKAN MENGAPA MEREKA TIDAK
TERPILIH, (3) UNTUK MENUNJUKKAN KEGIATAN
PENGEMBANGAN YANG HARUS DIAMBIL
KELOMPOK-KELOMPOK KERJA YANG KOHESIF.
HUMAN RESOURCE
28/11/23 MANAGEMENT 102