Evolution of Digitalization in

Bangladesh’s Financial Sector

(Published by : The Daily Star
Date: 22 November, 2023)
 Course Name : Merchant and
Investment Banking

Course Code: B-405

Presented to: Presented by:

Dr. Sadia Noor Khan Jobaer Ul Haque
Associate Professor Id : 052
Department of Banking and Insurance Section : A
University of Dhaka Batch : 26th
 INTRODUCTION:
Bangladesh’s financial sector has undergone a paradigm
shift, experiencing a surge in digitization over the last one-
and-a-half decades, bringing millions under banking
services that have even reached the village level.
DIGITAL
EVOLUTION IN Bangladesh
BANGLADESH Bank Asia introduced
Financial
Intelligence Unit
Standard Chartered first agent banking rolls out e-KYC
introduces internet banking services.

Early
2011
FE 2014 2001 2020 2023
2000s

DBBL pioneers Acquired PCS, BB granted two digital

the first Mobile business of banks- Nagad and
Financial Service crown $ co. Kori Digital Bank Plc.

4
More
Evolution 01 CR M s – C a s h
Re c y c l i n g M a c h i n e s

e -K YC 02

03 M o b i l e Fi n a n c i a l
Services

Di g i ta l Na no L o a ns
(5 0 0 – 5 0 0 0 0 ) 04
Inte re st r a te – 9 %
 Implementation of Advanced Technologies :

1. Blockchain 2. Artificial Intelligence 3. Cloud Computing

 Outcomes:
1. Banks investing robust in central software
that form the backbone of their activities.
2. As of September 2023, banks installed
3717 CRMs according to BB. Five years ago
which was only 219.
3. Banks investing in “Cybersecurity” which
includes firewalls, encryption tools, and
threat detection systems.
CRM Machine
 CONCLUSION:
With the emergence of nanotechnologies
and artificial intelligence, financial institutions
must ready themselves for a revolutionary shift
in financial technologies.