INFORMATION

SYSTEM
MANAGEMENT
What is MIS ?
Management Information System is a computer based information
system which is basically concerned with processing data into
information which is then communicated to the various departments
in an organization to support the operations, the management and
the decision making function in the organization.
Meaning of MIS

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MANAGEMENT
⬥ MANAGEMENT is the effective utilization of human and
material resources to achieve the enterprise objective.

⬥ It is a process consisting of the five basic functions:

1. Planning
2. Organising
3. Staffing
4. Directing
5. Controlling

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INFORMATION
⬥ Information: Information, in MIS, means the processed data
that helps the management in planning, controlling and
operations.
⬥ Data means unstructured raw facts, observations or unevaluated
messages in isolation. Data involves facts and figures.
⬥ Information on the other hand is like a finished product.

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DATA Vs INFORMATION

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SYSTEM
⬥ A system is an orderly grouping of interdependent components
linked together according to a plan to achieve a specific
objective.
⬥ Human body is a system composed of various parts, which are
working together towards a common objective , that is to live.

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INFORMATION SYSTEM
⬥ An information system is an organized combination
of people, hardware, software, communications
network, and data resources that collects,
transforms, and disseminates in an organization.

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CHARACTERISTICS OF MIS

⬥ System Approach
⬥ Management Oriented
⬥ Management Directed
⬥ Need Based
⬥ Future Oriented
⬥ Integrated

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CHARACTERISTICS OF MIS
⬥ Common Data Flows
⬥ Strategic Planning
⬥ Heavy planning element
⬥ Computerized
⬥ User friendly

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ROLE OF MIS IN BUSINESS
ORGANISATION
⬥ MIS provides accurate, relevant and validated
information to all the departments in the
organisation.
⬥ MIS converts data form internal and external
sources to information.
⬥ This information is used for making effective
decisions

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⬥ MIS meets the information needs of management
people and other users.

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DESIGN AND DEVELOPMENT OF
MIS
1. Identify the information needs at all levels of
management
2. List the objectives of MIS and anticipated
benefits.
3. Identify the system constraints(internal and
external).
4. Determine the information needs and resources.

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5. Develop the alternative conceptual design and
selecting one.
6. Preparing the conceptual design report.

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PRE-REQUISITES FOR EFFECTIVE
MIS
1. Qualified system and management staff
2. Control and maintenance of MIS
3. Common database
4. Evolution of MIS
5. Support of top management

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COMPONENTS OF MIS
⬥ People
⬥ Business Procedures
⬥ Data
⬥ Hardware
⬥ Software

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RECENT DEVELOPMENTS IN MIS
⬥ Enterprise resource planning
⬥ Customer relationship management
⬥ E-procurement
⬥ Supply chain management
⬥ Data Warehousing
⬥ Data Mining
⬥ E-commerce

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MIS APPLICATIONS IN BUSINESS
⬥ Marketing information system
⬥ Financial information system
⬥ HR information system
⬥ Manufacturing information system

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⬥ CRM
⬥ SCM
⬥ ERP

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MARKETING INFORMATION
SYSTEM

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 Provides reliable
internal or inside
Internal Records
information of the
company.

Collects information
Marketing
from the external
Intelligence
sources.
Components of
Marketing Information
System (MkIS)
Is used to solve
Marketing specific marketing
Research (MR) problems of the
company.

Are tools which helps

Marketing marketing managers to
Decision Support analyse data & take
System better marketing
decisions. 29
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FINANCIAL INFORMATION
SYSTEM

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MANUFACTURING INFORMATION
SYSTEM

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HR INFORMATION SYSTEM

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Accounts Information System

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Accounts Information System

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 INFORMATION
RELATED CONCEPTS
“

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CHARACTERISTICS OF
INFORMATION
1. Availability
2. Accuracy
3. Reliability
4. Relevance
5. Completeness
6. Level of detail
7. Presentation
8. Timing
9. Validity
10. Consistency 40
DATA Vs INFORMATION

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SOURCES OF INFORMATION
⬥ External sources
 External documentary information
 External Non-documentary information
⬥ Internal sources
 Internal documentary information
 Internal Non-documentary information

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TYPES OF INFORMATION

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ON THE BASIS OF MANAGEMENT

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RELEVANCE OF INFORMATION IN
DECISION MAKING

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SIMON’S DECSION MODEL

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⬥ Intelligence which deals with the problem
identification and the data collection on the
problem.
⬥ Design which deals with the generation of
alternative solutions to the problem at hand.
⬥ Choice which is selecting the 'best' solution from
amongst the alternative solutions using some
criterion.

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⬥ Q1. Define MIS and its Concept with label
diagram.
⬥ Q2. Define functions of MIS.
⬥ Q3. Discuss relevance of Information different
level of Management for decision making. Also
discuss types of decision at different level of
management for decision making.
⬥ Q4. Compare component of MIS with 5 M's of
Management.
⬥ Q5. Discuss Data, Information, Knowledge and
Wisdom. 49