Content


1. Information about Company
2. Current situation
3. Analysis of the survey
4. Recommendations
5. Summary
6. References

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 1. Information about the company


 Omega Technical Services Ltd.

 Medium-sized company

 Established in the mid-1950s

 Technical support services to the engineering industry

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 2. Current situation


 Low morale amongst employees

 Poor quality work

 Low productivity

 Lack of any formal communications

 Increasing absenteeism rates

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 3. Analysis of the survey

Response rate 42 %

 72 % male

 28 % female

Series of closed and open questions.

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 3. Analysis of the survey

Resposibility

My work caries too much responsibility (11%)

I have little control over things that affect me at work (68%)

I feel frustrated by things over which I have no control at work (80%)

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 3. Analysis of the survey

Lack of information

My immediate superior keeps me well informed about company
issues (24%)

I never know what is going in other regions (84%)

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 3. Analysis of the survey

Appraisal

I receive regular feedback on my work from my superiors 38%
I am paid fairly for the work I do 34%
Omega does not threat its employees well 61%
The management of the company care about the conditions in which
we work 22%
Lack of management support limits my productivity 54%

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 3. Analysis of the survey

Identification

- Working for Omega gives me a strong sense of
belonging to a group 23%

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 3. Analysis of the survey

Treatment

Our competitors treat their staff better that this company
does 64%
If I want to leave this company I could find a comparable
job quite easily 47%
I have not applied for a job with a different company this
year 42%
Money is important but it is not the most important aspect
of my job 89%
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 3. Analysis of the survey

Results

Lack of communication

No/low belongingness

No responsibility of workers

Bad treatment

Little information
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 4. Recommendations

Communication


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 4. Recommendations

Motivation 
The money is not important
The feedback and appraisal
No more newsletter
Competition between the regions
The region / worker of the month
Job security

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 4. Recommendations

Identification

 Team building programs
 Better work conditions
 Training programs futures employees
 Not allowed to hold shares

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 5. Summary

 No adaptation to the changes with time
 Little money for big changes
 By small amount of money they could reach big
changes

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 6. References

- “Job satisfaction at Omega Technical Services Ltd”. Derek Adam-Smith and Alex
Littlewood.

- HRM course notes.

- About.com http://humanresources.about.com (March 2012)

- Human Resource Management. Theresa M. Welbourne. Wiley Periodicals Inc.

- Human Resource Management. Essential Perspectives. L. Mathies J. Jackson USA

2009.

- Human Resource Management. Derek Torrington, Laura Hall. 7 edition .Prentice

Hall. 2008.

- Human Resource Management. Gary Dessler. Prentice Hall. 2007.

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Thank you for listening !


Questions ?

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